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  #13  
Old 05-10-2012, 05:30 AM
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Re: Paint issues and windscreen issues

what about your windscreen?
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  #14  
Old 05-10-2012, 09:05 AM
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Re: Paint issues and windscreen issues

Looks like a touch up and spray blend was used.
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  #15  
Old 05-10-2012, 06:25 PM
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Re: Paint issues and windscreen issues

Quote:
Originally Posted by Mendo View Post
what about your windscreen?
Gentle use of Cerapol glass cleaner (glass top stove cleaner) and a damp cloth has improved it immensely. It has removed the majority of what I describe a dried water marks.

Detailer said it was acid rain from sitting out in car yards and onboard ship!!!

I'm not totally satisfied with the windscreen or my results but on the free 1500 service I'll see how the dealer feels it should be addressed.
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Old 05-10-2012, 06:36 PM
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Re: Paint issues and windscreen issues

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Originally Posted by allypally View Post
It might be worth your taking your car to the place below for an opinion.
They detailed my last car when new, and the difference they made to the paintwork was fantastic.

http://infinityautoprotection.street-directory.com.au/
By the way, thanks for the recommendation you gave.

This is the detailer I used and he charged nothing for his time or advice.
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  #17  
Old 05-11-2012, 08:42 AM
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Re: Paint issues and windscreen issues

Have you talked to your dealer and made them aware of the paint problems? It is smarter to do this sooner than later with paint defects. I have personally only seen a gold WK with a mark on it's bonnet that was fixed for the new owner.
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  #18  
Old 05-13-2012, 11:27 PM
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Re: Paint issues and windscreen issues

Quote:
Originally Posted by North Coast Wrangler View Post
Have you talked to your dealer and made them aware of the paint problems? It is smarter to do this sooner than later with paint defects. I have personally only seen a gold WK with a mark on it's bonnet that was fixed for the new owner.
Discussed it briefly with the Dealer salesman and when I called Jeep Australia regarding the missing recovery hooks, Shona mentioned she was aware of issues relating to the paint defects and I have just booked it in this Friday for its free 1500 service and again I said I'd like someone to assess the paint issues.

When I first noticed the defects there were 2 on the front guard and one on the rear passenger door. These 3 are each the size of the palm of your hand. There a few minor ones elsewhere that are thumb size that I can live with. When I took the shot shown in the previous posts I could only see one on the front guard and the rear door was faint. This weekend I could only see the second one on the front guard and not the one I photographed.

So their visibility depends on the outdoor lighting and the angle that your viewing it from so I think I'm going to have a hard time having them see them and address them. Just very annoying as once your eye catches it they are very obvious - well to me they are.
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  #19  
Old 05-14-2012, 12:27 AM
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Re: Paint issues and windscreen issues

I have found that most blemishes show up under florescent lighting. Might be worth getting a handheld LED light, and see if that highlights the blemishes easily
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  #20  
Old 05-14-2012, 07:17 PM
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Re: Paint issues and windscreen issues

Most important thing to do is what you have done. Make sure your dealer is aware of the problems and has noted them in the system. That covers you for warranty purposes later on if needed.
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Old 05-22-2012, 05:57 AM
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Re: Paint issues and windscreen issues

UPDATE: Dealer has assessed paint defects.

Service guy sighted the defects without too much trouble whatsoever. He acknowledged this was an issue and took it round to their repairer immediately to assess. Came back stating repairers had no real explanation on how this occurred or exactly how or why it appears the way it does.
It seems the repairers themselves had difficulting agreeing ie. moisture below, paint not cured, we've had cold weather, etc.

Dealer suggested wait until the 6 month 10k service and see if it cures by then, stays the same or gets worse. Then we call in Jeep Aust to assess.

Initially agreed then requested dealer to arrange Jeep Aust rep from Melb to assess the vehicle ASAP. Politely stated we've waited 5 months for the vehicle, and since having it all we see are these defects and we do not want to spend the next six months waiting for !!!! and only then agreeing on how it will be rectified.

Dealer fully acknowledged that once you've seen the defect it becomes extremely difficult not to look at the car without not seeing them.

Dealer also pointed out the car was not logged as having any paint repairs or touchups done prior to delivery.

Got home that day as they all stood at clearly, I photgraphed them and sent them to him. He replied noting they'd be recorded in the case raised with Jeep.











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  #22  
Old 05-22-2012, 04:39 PM
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Re: Paint issues and windscreen issues

Make sure all your correspondence is in writing. If you have any conversations with dealer or rep, follow it up soon after with an email summary of what was discussed.

This will be important if this goes for 6 months, as a record of everything that has been said and agreed, until this gets sorted out.
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  #23  
Old 05-22-2012, 05:18 PM
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Re: Paint issues and windscreen issues

Quote:
Originally Posted by savvas View Post
Make sure all your correspondence is in writing. If you have any conversations with dealer or rep, follow it up soon after with an email summary of what was discussed.

This will be important if this goes for 6 months, as a record of everything that has been said and agreed, until this gets sorted out.
That is good advice. A written summary, even if it is a diary entry can be used as legal evidence.
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  #24  
Old 05-22-2012, 10:29 PM
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Re: Paint issues and windscreen issues

Good luck with it all too.
They are quite noticable I must say. They would always catch mu eye too.

On a side note, that colour looks awesome in those photos, so glad I ordered it too..
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