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  #25  
Old 06-05-2012, 06:44 PM
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Re: Paint issues and windscreen issues

Update:

Day 1-Melb Jeep rep recommends vehicle be detailed paying attention to the 7 blotches on 5 panels. If that doesn't work then they have a paint specialist inspect it.

Day 2-Car sat at dealership as the detailer had no time.

Took it home for the weekend and returned it Monday morning.

Day 3-At detailers and received a call stating detailer believes it might be moisture and will place heat lamps on it to cure it and will need to keep it longer.

Day 4-Received call stating heat lamps are on it but the cold weather isn't helping nor are lighting conditions right to be able to see whether there has been a difference so will continue with heat lamps but it seems like there has been a change.

Day 5-Waiting for the next call... unhappily having to drive a loan vehicle (Hyundai i40 wagon) were my right foot is frequently obstructed by the underneath of the dash when switching from accelerator to brake. Considering I've only got foot that fits into a size 9-9.5 shoe what a bad design.
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  #26  
Old 06-05-2012, 07:19 PM
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Re: Paint issues and windscreen issues

Hmmm. If the moisture didnt dry out after 4 weeks in the hold of a ship, going through the tropics, not to menmtion the days you probably had it parked in the sun, it ain't gonna dry.
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  #27  
Old 06-05-2012, 07:33 PM
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Re: Paint issues and windscreen issues

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Originally Posted by allypally View Post
Hmmm. If the moisture didnt dry out after 4 weeks in the hold of a ship, going through the tropics, not to menmtion the days you probably had it parked in the sun, it ain't gonna dry.
My thoughts exactly...but I have a preference to them trying this rather than jumping straight to stating it will need a respray - something which remains unacceptable for me considering the cost of this vehicle.
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  #28  
Old 06-05-2012, 07:44 PM
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Re: Paint issues and windscreen issues

That sucks. Hope dealer will do something about it. I ordered the same colour, will check 4 these defects when i get it. Have u noticed MG makes the car look smaller compared to a BB or red GC.
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Old 06-05-2012, 08:11 PM
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Re: Paint issues and windscreen issues

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Originally Posted by fix69er View Post
That sucks. Hope dealer will do something about it. I ordered the same colour, will check 4 these defects when i get it. Have u noticed MG makes the car look smaller compared to a BB or red GC.
That's an interesting observation. I thought the same after seeing a Mineral Grey next to a Bright Silver a while ago.
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  #30  
Old 06-05-2012, 08:28 PM
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Re: Paint issues and windscreen issues

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Originally Posted by fix69er View Post
That sucks. Hope dealer will do something about it. I ordered the same colour, will check 4 these defects when i get it. Have u noticed MG makes the car look smaller compared to a BB or red GC.
One has to assume these vehicles are painted in a fairly consistent, processing line and as such there must be others out there. So yep, I tend to think all Mineral Greys if not all colours should be checked from all angles and in different outdoor lighting conditions.

In my instance they show up clearly when the panels are facing directly north and are extremely difficult to see when they are facing south.

Haven't noticed the size thing yet but I look out for the one.
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  #31  
Old 06-05-2012, 08:37 PM
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Re: Paint issues and windscreen issues

You did drop the car off at the dealers not a sheltered workshop ?
That is very poor service from them. They are just spinning the bullshit, as I highly doubt some heat lamps will do much considering it is between the layers of paint and clear. The only thing it will do is cause the "moisture" to go into steam and lift the clearcoat.
I would tell them that you will choose the spray painter and get them to foot the bill, or you may end up with a half arsed job that will never be right.
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  #32  
Old 06-05-2012, 09:27 PM
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Re: Paint issues and windscreen issues

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Originally Posted by savvas View Post
That's an interesting observation. I thought the same after seeing a Mineral Grey next to a Bright Silver a while ago.
Seen my white one....it's huge!!
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  #33  
Old 06-05-2012, 09:36 PM
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Re: Paint issues and windscreen issues

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Originally Posted by ENFORCER View Post
You did drop the car off at the dealers not a sheltered workshop ?
That is very poor service from them. They are just spinning the bullshit, as I highly doubt some heat lamps will do much considering it is between the layers of paint and clear. The only thing it will do is cause the "moisture" to go into steam and lift the clearcoat.
I would tell them that you will choose the spray painter and get them to foot the bill, or you may end up with a half arsed job that will never be right.
It's a touch up/repair job in my opinion. I had the bonnet resprayed on my last car (gun-metal grey) and because it was a normal wet spray and not the electrically charged process they do at the manufacturer it stood out the same. If you looked at the bonnet with polaroid sunglasses it was absolutely shocking, resembling gun metal grey leopard skin!. Turned out the respray was done when it was high humidity outside. It was the insurance acessor who picked this up. The only rectification I can see is a full professional respray of the offending panels or a replacement car. Have you taken your car to an reputable independant crash repair place for a second opinion?
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  #34  
Old 06-05-2012, 09:47 PM
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Re: Paint issues and windscreen issues

Quote:
Originally Posted by ENFORCER View Post
You did drop the car off at the dealers not a sheltered workshop ?
That is very poor service from them. They are just spinning the bullshit, as I highly doubt some heat lamps will do much considering it is between the layers of paint and clear. The only thing it will do is cause the "moisture" to go into steam and lift the clearcoat.
I would tell them that you will choose the spray painter and get them to foot the bill, or you may end up with a half arsed job that will never be right.
Yep dropped off at the dealers and I'm only dealing with the dealer.

On the assumption that the only solution to fix this is to repaint it - I will be rejecting the vehicle outright and requesting they provide either a new vehicle or my money back. Having a new vehicle with 5 panels resprayed is out of the question and so would a whole vehicle respray.

And in my opinion, it would be cheaper for them to replace the vehicle rather than repainting as well considering this vehicle could easily be onsold "as is" as long as they were upfront and reduced the price slightly or repainted it (and were upfront).

We'll just have to wait see at this time. But one step at a time.
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  #35  
Old 06-05-2012, 10:20 PM
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Re: Paint issues and windscreen issues

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Originally Posted by mm1964 View Post
Yep dropped off at the dealers and I'm only dealing with the dealer.

On the assumption that the only solution to fix this is to repaint it - I will be rejecting the vehicle outright and requesting they provide either a new vehicle or my money back. Having a new vehicle with 5 panels resprayed is out of the question and so would a whole vehicle respray.

And in my opinion, it would be cheaper for them to replace the vehicle rather than repainting as well considering this vehicle could easily be onsold "as is" as long as they were upfront and reduced the price slightly or repainted it (and were upfront).

We'll just have to wait see at this time. But one step at a time.
An alternative is that if they want to respray, then you can also tell them that if the work is not to your satisfaction you will demand a refund/replacement.

There are some excellent repairers out there that are factory certified by the likes of Lexus, Audi, BMW and so on, that do some sensational work. I have seen a current model silver BMW M3 that was seriously rear ended, and after its repair there was no hint that anything had happened to it.

You need to put it in writing to them, and state to them that your criteria is that there is no discernible difference in colour or finish between the existing paint work and the new paint work, whatsoever under any lighting conditions. If there is, then a refund/replacement will be pursued.

As Glenn indicated, polarising sunglasses are an excellent tool in picking up subtle variations.

I dont know where you are located, but I can say TR Flanagans at Penshurst is an excellent place to get an honest opinion on this. Terry is very helpful and the shop is Lexus certified.
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  #36  
Old 06-05-2012, 10:35 PM
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Re: Paint issues and windscreen issues

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Originally Posted by savvas View Post
I dont know where you are located, but I can say TR Flanagans at Penshurst is an excellent place to get an honest opinion on this. Terry is very helpful and the shop is Lexus certified.
Thanks, I'll keep that in mind I'm nearby.
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