Re: Poor dealer experience
No they do not care about anything but getting the sale over the line. They can make any promise or claim, as long as they get the sale.
The problem with this attituide is that more people are researching their purchases before they step into a showroom. Most have already made up their minds on purchasing either one or 2 different brands. Getting some nub in the showroom treating them with contempt, is all to common and does the brand harm.
When I dropped the wifes JGC car off for service on Tuesday, I saw the sales guy that I had value my car as a trade on another new JGC (SRT8) for myself. Do you think that he has contacted me ?
It has only been 5 weeks since I got my car valued and another 2 days since I reminded him. Great to see how he treats a buyer of a $100k car. Needless to say I will most likely hold onto my car now as the desire to change has passed, mainly due to not getting the sales service I expect from a dealer I have already purchased a $80k from.
MY2011 CRD Overland in Bright Silver
I have Front