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  #3109  
Old 02-24-2014, 12:37 AM
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Re: WK2 DownUnder

Bloody outrageous....my love affair with all things North American is wainning rapidly.

When Chrysler Customer Assist handballed me two nights ago they gave me a number to ring...it don't work.

When Chrysler Customer Assist handballed me two nights ago they gave me a link and reference no: to respond further...it don't work.

This is what I sent back......


"The phone number you provided does not work. Please give me a contact number where I can lodge a complaint please.

The link you sent me does not work either, I tried to send a message it just goes to error.

The dealer tells me today he ordered a Granite and that you have it wrong on the VIN build sheet."
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  #3110  
Old 02-24-2014, 01:03 AM
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Could u see if Jeep Aus have the same car with correct colour and extras elsewhere?

typing with fat fingers on a little keypad on my phone
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  #3111  
Old 02-24-2014, 01:31 AM
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Re: WK2 DownUnder

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Originally Posted by Boxheadmr View Post
Could u see if Jeep Aus have the same car with correct colour and extras elsewhere?

typing with fat fingers on a little keypad on my phone
I could but I signed up for a specific build 2014 and colour so I would have its history. Something out of another dealers yard would likely be last year built and God only knows what sort of history would be attached. Shyte the way they pull things off these jeeps to put in someone else is crazy.

Dealer in Tassie put 18 inch rims on an Overland and forgot about the spare...20" Clients had departed to the mainland for a big trip.

5.30pm and Suttons Waitara have been on the job all day and still NOTHING. Efficient bunch.

The silence is deafening!
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  #3112  
Old 02-24-2014, 01:35 AM
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Email from the dealer

Took them all day to confirm they still know nothing!

This just in.

"We have Jeep Aust investigating the matter. Once they get back to me I will confirm. I should have an answer tomorrow for you."

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  #3113  
Old 02-24-2014, 02:58 AM
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I mean if jeep have one already or about to be built amd on its way. Sure that is what the dealer would be trying to do anyway.
It must be really difficult so far away, I didnt get much help calling with things and always just showed up but I am not that far away.

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  #3114  
Old 02-24-2014, 03:24 AM
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Re: WK2 DownUnder

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I mean if jeep have one already or about to be built amd on its way. Sure that is what the dealer would be trying to do anyway.
It must be really difficult so far away, I didnt get much help calling with things and always just showed up but I am not that far away.

typing with fat fingers on a little keypad on my phone
You are right of course but I wanted a 2014 built MY14, so that must be the first criteria, Granite, Adv Gr II, Quadra Drive II and Quadralift

The sales personnel tried to tell me because I ordered a 2014 built MY14 was the reason that it took 4-5 weeks to get me a VON because production starts Feb. That and the fact they had been offline for weeks.
We now know from the VIN summary that the build date was Jan 20th, I think it was on the ship first week of Feb (maybe 2nd wk)....the amount of bullshit floating around is BLEEP! BLEEP! BLEEP!

Boxheadmr, I appreciate the sentiment Mate, truth is I'm glad I'm not in Sydney right now. Good thing and all that we have some distance between us Ahhh, I feel better now
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  #3115  
Old 02-24-2014, 03:41 AM
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Re: WK2 DownUnder

I was informed by a well respected person in the know, that the Jeep factory did NOT shut down over X-Mas, except for a couple of public holidays.
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  #3116  
Old 02-24-2014, 04:17 AM
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Re: WK2 DownUnder

US don't care about xmas crap, it's all about Thanks giving and their summer holidays are mid year. Why the hell would you shut down at the start of winter. More dealer BS.
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  #3117  
Old 02-24-2014, 05:14 AM
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Re: WK2 DownUnder

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I was informed by a well respected person in the know, that the Jeep factory did NOT shut down over X-Mas, except for a couple of public holidays.
You may be right there, I had read they shut down through december, but looks like plenty of orders went D1 through december looking at the tracking thread.
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  #3118  
Old 02-24-2014, 05:42 AM
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They told me the same thing about Jeep closing down. Did Jeep aus office close down instead?

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  #3119  
Old 02-24-2014, 08:58 AM
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Re: WK2 DownUnder

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Originally Posted by Boxheadmr View Post
Same dealer I ordered with.
If u need some help next week I am off work and can drop in for u if needed. I was there for an 1hour getting my e number earlier this week.

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So you had to turn up to get the e number? I've called and email my dealer but still nothing.....

Bit off topic but do you race a 200sx by any chance?
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  #3120  
Old 02-24-2014, 06:13 PM
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Quote:
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So you had to turn up to get the e number? I've called and email my dealer but still nothing.....

Bit off topic but do you race a 200sx by any chance?
Yes, i think they did not place the order for a bit which os anoying. I was womdering if it is possiable to track when Jeep Aus placed the order with Jeep USA. Does anyome know?
In regards to the 200sx - Yes.

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