WK2 DownUnder - Page 30 - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Export Grand Cherokee 2011+

Reply
 
Thread Tools Display Modes
 
  #349  
Old 07-10-2011, 06:21 AM
Member
My Jeep: 2011 5.7L WK2
 
Join Date: May 2011
Location: Melbourne Aus
Posts: 145
Thanks: 8
Thanked 3 Times in 3 Posts
Rep Power: 2340
just4fun is on a distinguished road
Re: WK2 DownUnder

ok, so with no Vin or Von how could i find out if the dealer is telling me the truth or is he just feeding me BS
Would my name be on the documents????

Reply With Quote
Sponsored Links
Advertisement
 
  #350  
Old 07-10-2011, 06:42 AM
Deserthucker's Avatar
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Mar 2011
Location: Kalgoorlie WA
Posts: 914
Thanks: 8
Thanked 29 Times in 27 Posts
Rep Power: 3196
Deserthucker has a reputation beyond reputeDeserthucker has a reputation beyond repute
Re: WK2 DownUnder

Quote:
Originally Posted by just4fun View Post
ok, so with no Vin or Von how could i find out if the dealer is telling me the truth or is he just feeding me BS
Would my name be on the documents????
Call Chrysler Australia, ask for customer services 03 9238 2600.
Tell them your dealer will not give you your VON or VIN.

My dealer at first would not give it to me he kept telling me the VON's keep changing, I asked for proof an order was submitted to Chrysler.
He told me he could not.
I pushed it, then called Chrysler, they then got the state rep to call me.
Got my VON the next day.

I still think dealers are ordering X jeeps and not submitting sold orders.
Just hoping one comes in the correct specs.
Dealers are lazy they are selling before they get here they don't need to do any work, charge full retail, don't need to push the sale.

I made the change to Saddle trim, I know they had to place an order then.

What does your CON look like? PM me if you wish.
__________________

Ordered WK2 Overland, Mineral Grey (was Blackberry) Hopefully. 18th March 2011
ETA late June now late September
Got it 9th September
Australian Outback
Reply With Quote
  #351  
Old 07-10-2011, 10:29 PM
Member
My Jeep: 2015 3.0L WK2
 
Join Date: Jun 2011
Location: Melbourne Australia
Posts: 26
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 2197
retired is on a distinguished road
Re: WK2 DownUnder

[QUOTE=Deserthucker;415062]OK all the Australian's ordering Grands please post here.
Lets try to have a common thread for discussing our orders and more important our jeep when they eventually get here.

I am hearing different ETA's around.
I will try and make a list in this first post with our orders and ETA's
and then the delivery.

Sorted by order date

F500 ________Laredo QL Colour? ___________Ordered February 6th _ETA April May ______now no one knows
gmangoau ___Laredo Bright Silver ____________Ordered February _____ETA May/June ____Now ?
efracer ______Limited QL Dark Charcoal ______Ordered late February _ETA ? ____________was August now 20th of July updated 20th June
tim ________ Laredo __ Red ______________Ordered March 13th__ETA May 13th _____now ETA ? order mishap not delivered was promised last Friday. 13th May Jeep changed it to silver, now has canceled order.
OzTJ _______Overland _Mineral Grey _________Ordered march 18th __ETA June July
Deserthucker _Overland Mineral Grey __________Ordered March 18th _ETA June _________now Late September VIN 3rd June D1
Coffeman ____Laredo __Stone White _________Ordered Late March __ETA NOW ________Now mid May
EchucaBarry __Laredo Stone White ___________Ordered 12th May _____ETA July/August 18th August ship arrival
Enforcer _____Overland Mineral Grey __________Ordered may 13th ___ETA Mid to end July
Spentan _____Overland Blackberry / White gold _Ordered May 13th ____ETA mid to end July
lzhou _______Limited V6 Black _______________Ordered March 19 ____ETA July ________Now first week august
just4fun ____Overland V8 ? __________________
Retired______Laredo CRD_____Ordered early 6th May ____ETA about second week in August/QUOTE]
Reply With Quote
Sponsored Links
Advertisement
 
  #352  
Old 07-12-2011, 02:54 AM
Member
My Jeep: 2011 5.7L WK2
 
Join Date: May 2011
Location: Melbourne Aus
Posts: 145
Thanks: 8
Thanked 3 Times in 3 Posts
Rep Power: 2340
just4fun is on a distinguished road
Re: WK2 DownUnder

Thanks for your advice on ringing Chrysler Aust.
I sked them for some help with giving me my Vin or Von number and explained the reasons why and what has happened to date.
I was asked if i had a Con number then they could find out some more details/
So i rang the dealer and asked for the Con number which i was given without any question, once i was given the Con number i asked if their was any update on my vehicle. I was told that it is going to be built this week ( i said nothing as i was rather stunned to say the least), I thanks him for the information and then rang Chrysler back with the Con number and also told them what the Manager has now told me (after telling me with his sales Rep that it was built and awaiting shipment.

Chrysler promised to ring me within 24 hrs with hopeflly some news.

I'll keep you posted
Reply With Quote
  #353  
Old 07-12-2011, 07:33 AM
Deserthucker's Avatar
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Mar 2011
Location: Kalgoorlie WA
Posts: 914
Thanks: 8
Thanked 29 Times in 27 Posts
Rep Power: 3196
Deserthucker has a reputation beyond reputeDeserthucker has a reputation beyond repute
Re: WK2 DownUnder

Quote:
Originally Posted by just4fun View Post
Thanks for your advice on ringing Chrysler Aust.
I sked them for some help with giving me my Vin or Von number and explained the reasons why and what has happened to date.
I was asked if i had a Con number then they could find out some more details/
So i rang the dealer and asked for the Con number which i was given without any question, once i was given the Con number i asked if their was any update on my vehicle. I was told that it is going to be built this week ( i said nothing as i was rather stunned to say the least), I thanks him for the information and then rang Chrysler back with the Con number and also told them what the Manager has now told me (after telling me with his sales Rep that it was built and awaiting shipment.

Chrysler promised to ring me within 24 hrs with hopeflly some news.

I'll keep you posted
Once you get it become a paid member here and Milous will track it for you.
I am working on a way to find the ship they get loaded onto.
__________________

Ordered WK2 Overland, Mineral Grey (was Blackberry) Hopefully. 18th March 2011
ETA late June now late September
Got it 9th September
Australian Outback
Reply With Quote
  #354  
Old 07-12-2011, 08:29 AM
ENFORCER's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: May 2011
Location: Sydney, Australia
Posts: 2,184
Thanks: 29
Thanked 139 Times in 112 Posts
Rep Power: 323171
ENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond repute
Re: WK2 DownUnder

Well I also called Customer Service again today and was put through the a very nice guy who turned out to be the Jeep/Mopar Customer service manager. He is going to personally deal with my order by speaking witht he national sales manager as it looks like the NSW sales manager is not interested in calling me, even after both my dealer asked twice and also customer service asked twice for him to call me. I will be telling him that it is not good enough, unless he gets me my car in the next 3 weeks.
I also looked at my order and it was the 12th April, not May. 3 Months with NO COMMUNICATIONS as to the status of my order is very poor form from Jeep Oz.
__________________
Previous Ride = 2011 JGC CRD Overland
Current Ride = 2014 Silver JGC SRT with Pano, HK and Spider monkeys.
Mods = CLSTech Ribbon Mod

Best 1/4 13.4@102Mph
Reply With Quote
  #355  
Old 07-12-2011, 08:04 PM
Member
My Jeep: 2011 3.6L WK2
 
Join Date: Mar 2011
Location: Sydney, NSW
Posts: 105
Thanks: 0
Thanked 4 Times in 4 Posts
Rep Power: 2359
F500 is on a distinguished road
Re: WK2 DownUnder

I went to my dealer (Suttons Waitara) to cancel my order last Wednesday, having heard nothing, no VIN, no VON, just BS from the dealer, no call back from the regional manager and Chrysler Australia not wanting to talk to me. Their new sales manager then jumped up and disappeared for ten minutes, came back waving a printout, saying they had a car for me. The printout has a VIN, shows order date as 30/6/11, ETA 26/7/11, delivery 5/8/11 and it has my name on it. There is also a construction date: 052011.
Asking about QL and colour (not on the printout) they say it has QL and the colour is Stone White. My order was for White Gold, so I left undecided of what to do. Yesterday they got a Laredo Diesel in Stone White and I had a look at it. It looks ok so I have decided to go with the white. No price for guessing I am REALLY tired of waiting. Would have gone to amend the contract today but I'm out of wheels (due to....).

Enforcer, they have a silver Overland ready to sell in Waitara. Didn't see what engine though and also it would be a MY2011.
Reply With Quote
  #356  
Old 07-12-2011, 08:20 PM
BigSpenta
My Jeep: 2013 6.4L SRT8 WK2
 
Join Date: May 2011
Location: CBR, Australia
Posts: 264
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 2471
Spentan is on a distinguished road
Re: WK2 DownUnder

I just got off the phone with Northern Motor Group based in Victoria, they have a Dark Charcoal Overland V8 and a Brilliant Black Overland (I think its a V8 also) coming in around August, apparently much earlier than a normal order placed.

I wonder if my Jeep dealer here in Canberra can pick those cars up? lol
Reply With Quote
  #357  
Old 07-12-2011, 11:54 PM
ENFORCER's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: May 2011
Location: Sydney, Australia
Posts: 2,184
Thanks: 29
Thanked 139 Times in 112 Posts
Rep Power: 323171
ENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond repute
Re: WK2 DownUnder

Well I got a call from my dealer who told me that my car was going to be delivered in NOVEMBER !!! would now be pushed out a month or 2 longer. When I told him that I have a end July ETA, he said there are no Mineral Grey CRD Overlands on the next boat (ETA end July) and that they only had a silver CRD Overland that I could have in mid September.
Guys, I have it from many sources that Jeep Oz are to blame, not the dealers. The Dealers do not know what cars they have been allocated untill the boat is almost at the wharf. I must admit I am a bit annoyed that I was not told anything only to have a bombshell dropped on me about having to wait 8+ months for a car. I guess I should be happy to get a CRD Overland this year, as they appear to be rare. I bet the managers in Jeep Oz have their company car CRD's all allocated and on the first boat. Jeep need to pull up their socks. I suggest everyone who feels they are getting the run around, call Jeep customer care and demand answers.
__________________
Previous Ride = 2011 JGC CRD Overland
Current Ride = 2014 Silver JGC SRT with Pano, HK and Spider monkeys.
Mods = CLSTech Ribbon Mod

Best 1/4 13.4@102Mph
Reply With Quote
  #358  
Old 07-13-2011, 12:10 AM
BigSpenta
My Jeep: 2013 6.4L SRT8 WK2
 
Join Date: May 2011
Location: CBR, Australia
Posts: 264
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 2471
Spentan is on a distinguished road
Re: WK2 DownUnder

Quote:
Originally Posted by ENFORCER View Post
Well I got a call from my dealer who told me that my car was going to be delivered in NOVEMBER !!! would now be pushed out a month or 2 longer. When I told him that I have a end July ETA, he said there are no Mineral Grey CRD Overlands on the next boat (ETA end July) and that they only had a silver CRD Overland that I could have in mid September.
Guys, I have it from many sources that Jeep Oz are to blame, not the dealers. The Dealers do not know what cars they have been allocated untill the boat is almost at the wharf. I must admit I am a bit annoyed that I was not told anything only to have a bombshell dropped on me about having to wait 8+ months for a car. I guess I should be happy to get a CRD Overland this year, as they appear to be rare. I bet the managers in Jeep Oz have their company car CRD's all allocated and on the first boat. Jeep need to pull up their socks. I suggest everyone who feels they are getting the run around, call Jeep customer care and demand answers.
Join the club, did the dealer say it'd be a 2012? mine did, but its nowhere to be seen on my redrawn contract. still shows MY11. Though he has assured me that MY12 is not in the system yet, and he would not deliver a MY11 that late in November.

ah well, just gotta wait and see I guess,
Reply With Quote
  #359  
Old 07-13-2011, 02:20 AM
Deserthucker's Avatar
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Mar 2011
Location: Kalgoorlie WA
Posts: 914
Thanks: 8
Thanked 29 Times in 27 Posts
Rep Power: 3196
Deserthucker has a reputation beyond reputeDeserthucker has a reputation beyond repute
Re: WK2 DownUnder

Luck of the draw in some cases.
I know mine is a custom order and had to be ordered with the interior change.

But I don't think the dealer ordered anything for me, I think it was the state rep that put the order in.

I still think the dealers are just saying I want X number of, and hope the colours and options fit.
__________________

Ordered WK2 Overland, Mineral Grey (was Blackberry) Hopefully. 18th March 2011
ETA late June now late September
Got it 9th September
Australian Outback
Reply With Quote
  #360  
Old 07-13-2011, 02:32 AM
ENFORCER's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: May 2011
Location: Sydney, Australia
Posts: 2,184
Thanks: 29
Thanked 139 Times in 112 Posts
Rep Power: 323171
ENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond repute
Re: WK2 DownUnder

I see it a bit differently and feel sorry for the dealers.
I think that the dealers are ordering what their clients have ordered, however what they get is a different story.
Last month my dealer had 14 cars on order and received only 2 and none matched the orders. This must make life very hard for them as you do not know when or what you are getting. My car is apparently already build, so I do not know if it is a MY11 or 12, I just want it. They said it is sitting on the dock waiting for a boat. I do not understand however why there are no Mineral Grey CRD's available as it would have to be the most popular colour and model.
__________________
Previous Ride = 2011 JGC CRD Overland
Current Ride = 2014 Silver JGC SRT with Pano, HK and Spider monkeys.
Mods = CLSTech Ribbon Mod

Best 1/4 13.4@102Mph
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Did anyone name their WK2? HEADSHOCK Grand Cherokee - WK2 - 98 10-16-2012 09:25 PM
Hello from DownUnder! Lethalweapon666 New Members - Welcome! 9 04-19-2011 01:16 AM
Not A SRT8 WK2 But A WK2 Speed Demon Review! NYCSRTATE Grand Cherokee SRT - WK2 17 12-03-2010 11:37 PM
No WK2 for me after all JBaumgart Grand Cherokee - WK2 - 17 06-08-2010 11:25 PM

» Premium Vendor Showcase
Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 10:14 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.