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Old 11-26-2011, 01:27 AM
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WK2 - Minor Fault Summary

Ok, have had my Overland CRD for nearly 3 months now. Coming from a 120 Prado, I just love this car to pieces, so does the wife and kids! This is the first American car we have bought and have been very happy. Having said that the refinement and attention to detail is a little better in the Toyota.

But as with anything mass produced there are some problems and rather than listing each one in other threads I thought I might list them here so we may compare notes.

1. STEERING - mine has a small shudder / bump reverberating up the steering shaft after braking and is only notice as the car comes to a complete stop. TSB 19-004-11 has this covered and I'll get it fixed at 1st service.

2. PARK BRAKE - Park brake switch is faulty, even with the park brake released, the dash light constantly flashes and at every stop / start, the chime sounds - very annoying!

3. RATTLE IN CABIN - The hood latch rattles when in "drive" but not moving. I move it but just can't seem to stop it.

4. FOOT BRAKE - Only this week, with foot on brake to start I have found it's rock hard, for the previous 3 months, it has been nice and spongy. Not sure why the difference all of a sudden.

5. SIDE MIRRORS - We live in an apartment with basement parking so each night I park I hit the switch and fold the mirrors in. In the morning I start and after reaching a little speed, maybe 4-5km/h they automatically fold our, great. Though sometimes when I start they just fold out without moving, seems like a computer glitch.

6. INDICATOR STALK - This one is not a fault but more of a preference. Seem they have condensed many functions on 1 stalk where they could have maybe split the functions over 2 stalks. Also, for us right-handers who enjoy a morning coffee the stalk on the left side makes it a little difficult to sip and move the stalk and steering wheel at the same time .

7. MANUAL FOR SAT NAV / RADIO - I don't understand why our cars are not supplied with hard copy sat nav / radio manuals. My dealer, Suttons Sydney have promised me a copy for months. Last month they said they posted one, it didn't arrive, they said they sent a second, it didn't arrive. I don't think they sent any. It seems this is a real problem for Jeep. It's just a simple manual - what's the problem? Seems the yanks are going through the same problem. I've sussed most of the functions just by using it but it would be good to see if I'm missing out on something.

8. EMBARRASSING QUESTION - (Enforcer, this one is a bit like your windshield wiper dilemma a few months ago!) Does anyone know how to operate the headlight washers? When I first test drove it earlier this year I asked the dealer what the features under the headlights were, he said they were headlight washers but I can't see a switch anywhere in the cabin or mention of it after a very brief check of the manual. They can both be manually pulled out and there are jets so there must be some way to operate them.

Most of these problems are very minor, I just wanted to see if other are experiencing the same problems. It would seem the QA practices of Jeep on the production line could lean a thing or 2 from the Japanese.
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Old 11-26-2011, 02:39 AM
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Re: WK2 - Minor Fault Summary

AussieWk2,

I have the same issues 1,2 4, with 2 just started this week (strange)
I also have the shuddering when traveling slow arond the streets 60kph - 60Kph which i will ring the dealer on Monday.

My Dealer could not give me a Sat/Nav Manual as they are on back order, I contacted Jeep Aust and they sent me one, Which look the same as our radio's but it's noth e right manual.
The dealer only a few weeks ago sent me a PDF for our radio's which proved the me that the Manual i was given was incorrect.
I am happy to email you what i have if this helps

The head light washers are on the stalk just push the end and it should work, but not all the time , as i think it only works every 6th push

Cheers

Andy
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Old 11-26-2011, 04:06 AM
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Re: WK2 - Minor Fault Summary

Quote:
Originally Posted by AussieWK2 View Post
2. PARK BRAKE - Park brake switch is faulty, even with the park brake released, the dash light constantly flashes and at every stop / start, the chime sounds - very annoying!
Have you inspected the switch itself to see if it is binding? A little WD40 on the switch plunger may fix the issue.


Quote:
Originally Posted by AussieWK2 View Post
It would seem the QA practices of Jeep on the production line could lean a thing or 2 from the Japanese.
A review of any Japanese vehicle message board will yield more quality complaints than you would ever have time to read...
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Old 11-26-2011, 06:35 AM
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Re: WK2 - Minor Fault Summary

expecting a manual for the sat nav? didnt you happen to notice chysler aus giving everyone the merc crd motor service books, must have plenty in stock, that should give you the idea, be interesting when the new service book comes out , 2012model? and besides 10000k in aus, but 20000k in europe service interval, just another double dip!
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Old 11-26-2011, 06:35 PM
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Re: WK2 - Minor Fault Summary

Think you would find European diesel is cleaner then ours. Longer service intervals.

Steve 8. the headlight washers only work every other push of the windscreen washer.
Also must have a sensor in them mine came on the other day following a water cart watering a mine road. They got muddy and washed themselves.
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Old 11-26-2011, 08:13 PM
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Re: WK2 - Minor Fault Summary

i still would have thought with modern filters 15000k, 9 mths, to be the norm.
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Old 11-27-2011, 04:30 AM
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Re: WK2 - Minor Fault Summary

Its not the particles in the fuel but the different chemicals.
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Old 11-27-2011, 05:55 PM
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Re: WK2 - Minor Fault Summary

WK2 Re item 7 WK2 Jeeps has the manuals on line I printed out the 132 pages for my radio etc.
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Old 11-27-2011, 08:58 PM
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Re: WK2 - Minor Fault Summary

I do not know why everyone is so hung up about the manuals. Spend 5 mins getting used to it and you will see it is easy to use. I recommended the voice training as it makes the uconnect work better. I had also emailed my Chrysler AU contact about the lack of manuals and she said: "I believe the Sat Nav/U-connect manuals are currently on back order however should be arriving shortly to be distributed I will definitely advise you once in."

Hopefully they will be here soon.

As for the park brake, just stick you head under and see what the switch is doing when the brake is off. You may find it a simple fix that will save the annoyance of the light/chime or and early trip to the dealer. I believe in fixing it myself if it is easy.
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Old 11-27-2011, 11:41 PM
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Re: WK2 - Minor Fault Summary

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Originally Posted by Deserthucker View Post
Its not the particles in the fuel but the different chemicals.
point taken, we get singapore fuel?
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Old 11-28-2011, 02:30 AM
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Re: WK2 - Minor Fault Summary

Quote:
Originally Posted by Milous View Post
Have you inspected the switch itself to see if it is binding? A little WD40 on the switch plunger may fix the issue.



A review of any Japanese vehicle message board will yield more quality complaints than you would ever have time to read...
RE Park Brake - When the brake is off there is a little freeplay, whilst driving I reach down and grab the pedal and I have to jiggle it a little for the light and chime to stop but the next bump I go over they both come back on. Seems like a faulty switch.

RE: Japanese - Can't argue with you there!
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Old 11-28-2011, 02:40 AM
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Re: WK2 - Minor Fault Summary

Quote:
Originally Posted by just4fun View Post
AussieWk2,

I have the same issues 1,2 4, with 2 just started this week (strange)
I also have the shuddering when traveling slow arond the streets 60kph - 60Kph which i will ring the dealer on Monday.

My Dealer could not give me a Sat/Nav Manual as they are on back order, I contacted Jeep Aust and they sent me one, Which look the same as our radio's but it's noth e right manual.
The dealer only a few weeks ago sent me a PDF for our radio's which proved the me that the Manual i was given was incorrect.
I am happy to email you what i have if this helps

The head light washers are on the stalk just push the end and it should work, but not all the time , as i think it only works every 6th push

Cheers

Andy
Strangely enough Suttons sent me a manual today but like you it's not the right one for mine.

I still see nowhere in the car manual any mention of the headlight washer, there's also nothing on the stalk, I tried it a few times but only the windscreen gets a spray. Surely it must work at some point!
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