Updated Smartphone Feedback Thread - Page 2 - Jeep Garage - Jeep Forum

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  #13  
Old 03-16-2017, 11:49 AM
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Re: Updated Smartphone Feedback Thread

Quote:
Originally Posted by AmpLighter View Post
Though I'd add my 2 cents here, I tried to login to the Jeep garage this morning with my smart phone.. I'm using a android LG rebel phone and the Opera web browser.. The web site/forum was very small and I couldn't see the post. I'm not sure if there's any difference if I was to use the smart phone app and will decide if I want to go this route at a later date. But I was wondering, sites like twitter, tumblr & instagram all have been set up as to allow smart device viewing which has been scaled according to your device or a smart device. is there any plans to make the forum adjust to this format instead of having to download the app?.
I've been getting this for months. Android 7.1.1.
Screenshot_20170316-124749.png

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  #14  
Old 03-16-2017, 12:02 PM
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Re: Updated Smartphone Feedback Thread

Thx for the screen shot let me check things out.. did you dl the app?.. have you cleared any cookies or clean the cache?. just a few thigns to concider. Let me test run the app and see what if anyting happens on my end, you may have to delete the app and start fresh if you haven't allready. Mind you i'm not tech wiz but have been a member of the Android nation for 2 years.

Update:

I normally do not dl apps but I went through all the protocol and now I'm getting the same error.. I'll experment a bit more. Well this isntersting.. the last time the Android app was updated was December 18, 2012 while the iPhone/iTunes was updated Jun 23, 2014 So unless the android version was or is still stable.. it might need to be updated. Just need someone with an iPhone app to check in here to see if everything is functioning correct on their end.
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Old 03-17-2017, 09:54 AM
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Re: Updated Smartphone Feedback Thread

Quote:
Originally Posted by AmpLighter View Post
Though I'd add my 2 cents here, I tried to login to the Jeep garage this morning with my smart phone.. I'm using a android LG rebel phone and the Opera web browser.. The web site/forum was very small and I couldn't see the post. I'm not sure if there's any difference if I was to use the smart phone app and will decide if I want to go this route at a later date. But I was wondering, sites like twitter, tumblr & instagram all have been set up as to allow smart device viewing which has been scaled according to your device or a smart device. is there any plans to make the forum adjust to this format instead of having to download the app?.
We actually already have a mobile layout that loads to the site, but it's currently not available with Opera. I don't know why yet, but I think it may be compatibility issues. Will look deeper into that. Till then, if you want to view the Mobile layout try loading with Chrome on your mobile device.

Quote:
Originally Posted by AmpLighter View Post
Thx for the screen shot let me check things out.. did you dl the app?.. have you cleared any cookies or clean the cache?. just a few thigns to concider. Let me test run the app and see what if anyting happens on my end, you may have to delete the app and start fresh if you haven't allready. Mind you i'm not tech wiz but have been a member of the Android nation for 2 years.

Update:

I normally do not dl apps but I went through all the protocol and now I'm getting the same error.. I'll experment a bit more. Well this isntersting.. the last time the Android app was updated was December 18, 2012 while the iPhone/iTunes was updated Jun 23, 2014 So unless the android version was or is still stable.. it might need to be updated. Just need someone with an iPhone app to check in here to see if everything is functioning correct on their end.
Got the same error as you mentioned with Android, but not with iphone. The jeepgarage forum app was developed by the previous owner of the site, and I don't think we have access to it. We have our own version of a forum app you can use if you like however, the Autoguide App, which Jeep Garage was added to recently.

Free Automotive, Car Mobile App - Apple & Android

Will find confirmation of the status of the old app though

Kevin
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  #16  
Old 03-19-2017, 02:47 PM
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Re: Updated Smartphone Feedback Thread

Thanks Techie.. Not saying I'll use the app (clumsy hands/fingers) but was merely testing for the fellow above having the issue.
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Old 03-20-2017, 09:34 AM
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Re: Updated Smartphone Feedback Thread

Looks like we don't have access to the app software. It was developed by a 3rd party, and support for it was dropped by them. As long as the app still works for you, then that's good, but otherwise we can't influence it's function in any way. Sorry guys

Kevin
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  #18  
Old 03-20-2017, 11:44 AM
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Re: Updated Smartphone Feedback Thread

Just a word of advice here. As a member of the Android Nation, I'm assuming the Android app via Google Play isn't working for anyone. Anyone attempting to download this would need to report this app as being a fake/fraud and should be removed from the google play list. Again assuming the third party isn't going to update this app any time soon.
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  #19  
Old 03-20-2017, 11:57 AM
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Re: Updated Smartphone Feedback Thread

has not work on any android devices for me in many months. Probably a good idea to get it off of play store if there is no intent to get it working for android
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  #20  
Old 03-21-2017, 08:59 AM
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Re: Updated Smartphone Feedback Thread

Hey guys,

We have been trying to get access to those Google play accounts so that we can hide those from the stores but we are getting some resistance from google.

~S
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  #21  
Old 03-21-2017, 04:58 PM
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Re: Updated Smartphone Feedback Thread

@Techie.. the only thing I can suggest seeing how you are the tech person for the forum, is to get in touch with the app's developers and request that they make the correction or remove the app. if no answer, I would submit a report this app to Google and have them yank the app..
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Old 03-22-2017, 09:56 AM
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Re: Updated Smartphone Feedback Thread

The app has been dropped by the developer.
As sheena mentioned we are working on trying to get in contact with Google.

Thank you for your patience,

Richard.
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  #23  
Old 03-22-2017, 02:04 PM
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Re: Updated Smartphone Feedback Thread

Quote:
Originally Posted by Tech Admin View Post
We actually already have a mobile layout that loads to the site, but it's currently not available with Opera. I don't know why yet, but I think it may be compatibility issues. Will look deeper into that. Till then, if you want to view the Mobile layout try loading with Chrome on your mobile device.



Got the same error as you mentioned with Android, but not with iphone. The jeepgarage forum app was developed by the previous owner of the site, and I don't think we have access to it. We have our own version of a forum app you can use if you like however, the Autoguide App, which Jeep Garage was added to recently.

Free Automotive, Car Mobile App - Apple & Android

Will find confirmation of the status of the old app though

Kevin
the autoguide app has a 1.8 rating on the app store. Not sure I want to download that...
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  #24  
Old 03-23-2017, 08:51 AM
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Re: Updated Smartphone Feedback Thread

The rating comes from the fact that originally it was part of the Tapatalk Branded apps, once that was discontinued the new one was released however because it wasn't tapatalk it was largely rejected. Because of how it connects to the site systems fixes for the app are patched through the site so there hasn't been a new official release.

Kyle
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