Originally Posted by CAJeep
Manager said my alternator looked like the original and probably time to replace it and he would give me a great deal if I wanted to replace that as well, so I figured what the hell and said yes.
There is your problem right there... any IDIOT that would suggest replacing a OEM part that is working just fine that does not have to come off for the other repairs is just gouging you. PERIOD.
I don't know how many crappy aftermarket alternators I have replaced that are less than 1 year old but have yet to warranty an OEM alternator. Personally there would be no more comfort in knowing I have a new part on if its a crappy aftermarket part than mine with 200k miles on it.
The ONLY time I would suggest something like that is if the alternator is a 5 hour job and must be removed for a different repair, then I would suggest replacing it. At that time its under warranty and at least if I do it at the shop I get paid by the reman company to do it again if need be. But NONE of that applies to the 4.7l alternator. Its on top all by its lonesome not bothering anyone.
Enough battering your decision, just keep that in mind next time and for now, find another shop!
Your hissing noise sounds like it could be a power steering pump which I also hate to bring this up but it was probably not even leaking, I have seen numerous high pressure lines leak down the pump and cause it to look like its leaking. I say it may be the power steering pump only because of what was replaced and your symptom of only doing it unloaded and not doing it before. That said look at your repair order and see what fluid they used, I can almost bet my life on the fact these thieves did NOT put the proper fluid in the system. The only 2 I have seen aftermarket that meet Chrysler's requirements were an amsoil product and synthetic Valvoline p/s fluid (thanks to a very recent thread on here). other than those they did not use the right fluid. Personally with the fan being in the neighborhood of 1000 dollars, I would want the suggested fluid in the system, but that is just me. By the sounds of this Firestone they would happily sell you a new radiator fan though!