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Old 01-02-2014, 05:01 PM
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Re: 2014 Cherokee in Ship Mode?

Quick update. Car has been in shop for over two weeks. Blower motor and module replaced. Problem not resolved. Am being told that they are now looking for a loose ground or short because the blower comes on randomly when making a right turn. If anyone has experience going through the NJ lemon law process, I would appreciate any advice you may have. I have kept a detailed "diary" of this since it began and have the original service ticket from my first visit. Have not received any other paperwork because the ticket remained open after the second visit and the car has not been out of the shop since I took it in this third time.
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Old 01-02-2014, 05:13 PM
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Re: 2014 Cherokee in Ship Mode?

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Originally Posted by B6horn View Post
Quick update. Car has been in shop for over two weeks. Blower motor and module replaced. Problem not resolved. Am being told that they are now looking for a loose ground or short because the blower comes on randomly when making a right turn. If anyone has experience going through the NJ lemon law process, I would appreciate any advice you may have. I have kept a detailed "diary" of this since it began and have the original service ticket from my first visit. Have not received any other paperwork because the ticket remained open after the second visit and the car has not been out of the shop since I took it in this third time.
You need to request that your service manager set up an appointment for the Chrysler zone service rep to meet with both you and the service manager. Make sure he does this in front of you so you know it was actually done. Until you have given Chrysler the company and not the dealership a chance to correct the problem I doubt you would qualify for a buy back. It does sound like a lose or pinched wire to me but it is going to take a well qualified electrical technician with special equipment he knows how to operate to find it. The Chrysler service rep can grease the wheels to make that happen.
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