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Old 11-12-2014, 10:08 AM
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2015 Limited at 2500 miles.....

an update....

mixed bag continues. Jeep fixed the rear door handle and did requested work to make sure U-Connect system was up to date. (sadly, contrary to the stated info accompanying the OS update, there’s still a notable “lag” between pressing a button on the touchscreen and seeing action....I work with touch screens on music devices and none of them behave so sluggishly)
while at the dealer, I asked them to investigate the 1-2-3 gear “wobble” and other issues. I’ve listed them below.

a. wobble. according to Jeep, the truck is performing as designed. service dept did the transmission updates (there’s actually a recall in effect on some Cherokees) and states that updates were successful.

b. odd “hanging” in reverse. (this is my most serious concern, as on my vehicle when you engage reverse, it often just “hangs” there, not responding to gentle accelerator input. you have to “punch it” to start reversing). service dept. could not replicate this issue. the next day, when I attempted to back into a parking space, it happened immediately.

c. very low air volume when climate system is set to Foot or Foot/Defrost positions. service dept compared with other 2015s on the lot and said that’s how they all operate. ie, it’s “working as designed.”

d. sunroof rattle. service dept could not replicate.

in the days since this service visit, I’ve encountered all of the issues Jeep service could not address. plus some new ones: yesterday, after adjusting the volume from the CD, the entire amplification of the audio abruptly stopped working. I couldn’t use the radio, phone via bluetooth, nada. shutting off the vehicle didn’t fix it initially, but when I returned to it after 20 minutes, the radio was fine. also, the liftgate button near steering wheel has become tempermental – sometimes it opens the back door right away, sometimes it merely unlocks it without lifting.

the most frustrating aspect of the experience has been the unpredictability – it’s a different adventure every time. I really want to like this truck, it has excellent manners on the road and offers a serene driving experience when moving forward. some of my issues are annoyances (the wobble) that can of course be tolerated; others (like the reverse issue) are more directly related to safety. I’m growing deeply concerned that Jeep is unable (or unwilling) to fully commit to addressing these. not sure what to do at this point but figured I’d share. thanks for reading.....

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Old 11-12-2014, 11:50 AM
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Re: 2015 Limited at 2500 miles.....

Truly sorry to hear about all of those problems. I have a built to order 2014 Jeep Cherokee Limited AD II 3.2L with none of those problems. In fact it is darn near perfect. It will be one year old tomorrow on the 13th. Best vehicle I have ever owned so far. It still amazes me that Toledo can build from junk to near perfect on the same assembly line. BTW, I have never had any of the TSBs/flashes done to the 9 speed transmission and it shifts perfectly. My theory is don't fix it if its not broken.
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Old 11-13-2014, 10:03 AM
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Re: 2015 Limited at 2500 miles.....

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Originally Posted by macfan View Post
Truly sorry to hear about all of those problems. I have a built to order 2014 Jeep Cherokee Limited AD II 3.2L with none of those problems. In fact it is darn near perfect. Best vehicle I have ever owned so far. It still amazes me that Toledo can build from junk to near perfect on the same assembly line. BTW, I have never had any of the TSBs/flashes done to the 9 speed transmission and it shifts perfectly. My theory is don't fix it if its not broken.
Ditto the above. I have 2250 miles on my built to order 2015 Limited w/AD2, 3.2L,built this September. My only complaints are the lack of rear mud guards and a 15.8 gallon fuel tank.
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Old 11-13-2014, 11:05 AM
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Re: 2015 Limited at 2500 miles.....

I have a 2014 Cherokee V6 w/ADI and have never had a problem with the vehicle. I've had it for 1 year now and have only 5,100 miles on it. I'm 78 years old and have had many vehicles in the last 60 years including some pretty expensive vehicles and this is definitely the best overall vehicle I've ever had. I may even keep it beyond the 2-3 years I usually keep a vehicle.

Great ride and love the remote start and the buttons for opening and closing the trunk.

I did a lot of research before I bought the Cherokee including The Audi Q5 and the BMW X3. Very happy with my purchase.
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Old 11-19-2014, 10:10 PM
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Re: 2015 Limited at 2500 miles.....

have you tried turning off the hill assist option in the uconnect?

that eliminated some of the odd lunging and revs while trying to park or change gears.. i honestly have no idea why you would need such a thing called "hill start assist" on an auto transmission.

give it a whirl and report back.

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Old 11-20-2014, 08:51 AM
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Re: 2015 Limited at 2500 miles.....

I have 6000 miles on my 2014 TH and so far no problems. The only thing i DONT like is in AUTO MODE it shift way to fast so in town i do drive mostly in SPORTS MODE until i get on the freeway then go back into AUTO MODE. On my next tank fill im going to drive in SPORTS MODE all the time and check the mpg to see how much the added rpm affects the mpg.
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Old 11-28-2014, 07:51 AM
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Re: 2015 Limited at 2500 miles.....

Quote:
Originally Posted by housedl View Post
have you tried turning off the hill assist option in the uconnect?

that eliminated some of the odd lunging and revs while trying to park or change gears.. i honestly have no idea why you would need such a thing called "hill start assist" on an auto transmission.

give it a whirl and report back.

I'll also try turning the Hill Assist off.
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