4th Time for transmission - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > 2014+ Cherokee-KL

Reply
 
Thread Tools Display Modes
 
  #1  
Old 04-12-2017, 11:19 AM
Member
My Jeep: 2015 3.2L KL
 
Join Date: Dec 2014
Location: Anchorage, Alaska
Posts: 14
Thanks: 1
Thanked 6 Times in 4 Posts
Rep Power: 941
wiley_tom is on a distinguished road
4th Time for transmission

Had to take the 2015 Cherokee to the dealer again, this is the 4th time.

First time they just reflashed the updated the software.
Second time they installed a new wiring harness.
Third time they replaced the transmission computer.
This time they're replacing the entire transmission at 40k miles.

Love my Cherokee, but I sure hate the transmission!

Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old 04-12-2017, 06:56 PM
Array's Avatar
Member
 
Join Date: Nov 2013
Location: SE Michigan
Posts: 298
Thanks: 79
Thanked 47 Times in 43 Posts
Rep Power: 1634
Array is on a distinguished road
Re: 4th Time for transmission

Quote:
Originally Posted by wiley_tom View Post
Had to take the 2015 Cherokee to the dealer again, this is the 4th time.

First time they just reflashed the updated the software.
Second time they installed a new wiring harness.
Third time they replaced the transmission computer.
This time they're replacing the entire transmission at 40k miles.

Love my Cherokee, but I sure hate the transmission!
Interested and following. What was the transmission doing wrong?
__________________
2015 White/Black Limited | 3.2-L V6 | Active Drive II | Tech Grp | Lux Grp | Trailer Tow Grp | SafetyTec | Uconect 8.4AN | 9 Speakers | Tonneau Cover : (( (( (( (( (( (( (( :
Reply With Quote
  #3  
Old 04-14-2017, 10:58 AM
Member
My Jeep: 2015 3.2L KL
 
Join Date: Dec 2014
Location: Anchorage, Alaska
Posts: 14
Thanks: 1
Thanked 6 Times in 4 Posts
Rep Power: 941
wiley_tom is on a distinguished road
Re: 4th Time for transmission

Transmission was shifting irregularly, mostly noticed coming out of a stop. Then we received the dreaded 'Auto Stop/Start not available', battery charging. We saw this on all of our previous problems with the transmission computer and wiring harness replacements.
Reply With Quote
The Following User Says Thank You to wiley_tom For This Useful Post:
Sponsored Links
Advertisement
 
  #4  
Old 04-17-2017, 07:21 AM
New Member
My Jeep: 2015 3.2L KL
 
Join Date: Apr 2017
Location: Brisbane Australia
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
Syngen is on a distinguished road
Re: 4th Time for transmission

Hi Tom
Sorry to hear about your problems, I have a 2015 Longitude KL which is doing the same thing. I have had it 3 weeks now and its been back twice for a flash i suspect. They didnt tell me much, but the shift pattern was more sporty or held in gear longer when i got it back the first time. Now it is better, but not smooth. It sometimes cant find a gear when leaving a give way sign,( hard on brakes then boot full) The other day it left me in the middle of an intersection with nothing for about 4 seconds. Auto start has never worked, they are waiting on the replacement battery to try and fix that one. There is not much time left on the factory warranty, so im a bit worried its not going to be resolved in time with their stalling. I thought it was a US only problem but it seems Australian vehicles have the exact same problem. Please let me know if or when they find the cause and what they did to fix it.I think my service tech wanted me to say the problem was not that bad after he went for over an hour drive after the flash.When he read the system he told me one set of Clutch packs had not come up to pressure ever. Its a lot better now, or less often but not as good as it should be for a 25000 klm car.
Reply With Quote
  #5  
Old 04-24-2017, 12:06 PM
Member
My Jeep: 2015 3.2L KL
 
Join Date: Dec 2014
Location: Anchorage, Alaska
Posts: 14
Thanks: 1
Thanked 6 Times in 4 Posts
Rep Power: 941
wiley_tom is on a distinguished road
Re: 4th Time for transmission

We got the Cherokee back Friday, brand new transmission and transfer case at 40k miles. I'm thinking I'm done with this vehicle after this many service visits for the transmission. I just don't think it will ever be a reliable vehicle.

I called Chrysler about the lemon law and after a lengthy phone call, most of it with me on hold while they reviewed my service records, they stated they're not going to do anything for me. My next phone call was to an attorney, who said I have an excellent case. So whether they buy it back or not, long term I will not be keeping this vehicle. It's a shame, because we really love the vehicle, but the sole reason to buy a new vehicle was to have something reliable, which this is not.
Reply With Quote
  #6  
Old 04-24-2017, 02:45 PM
CHALLENGERBIZJET's Avatar
Senior Member
My Jeep: 2014 5.7L WK2
 
Join Date: Sep 2012
Posts: 2,918
Thanks: 259
Thanked 189 Times in 152 Posts
Rep Power: 10240
CHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond reputeCHALLENGERBIZJET has a reputation beyond repute
Re: 4th Time for transmission

Keep us updated.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
WK2 transmission thump and sings in 4th gear BlackHawkDownUnder Troubleshooting/Problems Discussion 3 06-28-2017 08:25 AM
First time detailing cmcadams Detailing 11 04-25-2017 07:31 PM
Is it best to wait a certain amount of time when order banks open for 2018? Shockwave Grand Cherokee - WK2 - 1 03-21-2017 05:06 AM
Time alignment of aftermarket stereo... sgrim80 Audio/Visual/Navigation 2 02-22-2017 11:59 AM
First time Jeep owner! 17 Altitude First Impressions JT_Altitude Grand Cherokee - WK2 - 12 02-01-2017 10:25 AM

» Premium Vendor Showcase
Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 08:17 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.