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  #73  
Old 10-08-2013, 11:46 AM
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Re: Are dealers ordering these?

So we had our event. I'll be linking some videos later today, including a chat about the release, the specific problem, and the fix. The short answer is next few weeks, software, and 100% fix before delivery. I have a 3 hour drive, and the videos will be YouTubed, prolly take me a while to get them uploaded. The v6 we drove was AWESOME!!! through the road course, and smoked the CRV, Escape, and Rev 4 as far as handling, stability, and ride.
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  #74  
Old 10-08-2013, 03:02 PM
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Re: Are dealers ordering these?

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Originally Posted by Conejo148 View Post
So we had our event. I'll be linking some videos later today, including a chat about the release, the specific problem, and the fix. The short answer is next few weeks, software, and 100% fix before delivery. I have a 3 hour drive, and the videos will be YouTubed, prolly take me a while to get them uploaded. The v6 we drove was AWESOME!!! through the road course, and smoked the CRV, Escape, and Rev 4 as far as handling, stability, and ride.
How would you compare the room in the front of the new Cherokee to the Patriot? I am talking head room, shoulder/butt room, and leg room.

I am a big guy at 6' 3" and 300lbs+ and I own a 2011 Patriot. I have adequate room in the Patriot. My real wish is for more shoulder/butt room in the Cherokee than the Patriot has or at the least the same room. The spec's given on the new Cherokee show it to be slightly wider than the Patriot with the head and leg room about the same.

I am intrigued by the excellent MPG( rating anyway )of the new Cherokee as well as the technology and features. However, the biggest factor will be do I fit in it? So how would you compare the room in the new Cherokee to that in a Patriot? Do the advertised spec's for room actually translate to real world room for the driver or is the space compromised as I have seen before by the design of trim panels, consoles, etc...?

Hope my question is clear. Thanks for your time.
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  #75  
Old 10-08-2013, 06:36 PM
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Re: Are dealers ordering these?

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Originally Posted by NHPATRIOT View Post
How would you compare the room in the front of the new Cherokee to the Patriot? I am talking head room, shoulder/butt room, and leg room.

I am a big guy at 6' 3" and 300lbs+ and I own a 2011 Patriot. I have adequate room in the Patriot. My real wish is for more shoulder/butt room in the Cherokee than the Patriot has or at the least the same room. The spec's given on the new Cherokee show it to be slightly wider than the Patriot with the head and leg room about the same.

I am intrigued by the excellent MPG( rating anyway )of the new Cherokee as well as the technology and features. However, the biggest factor will be do I fit in it? So how would you compare the room in the new Cherokee to that in a Patriot? Do the advertised spec's for room actually translate to real world room for the driver or is the space compromised as I have seen before by the design of trim panels, consoles, etc...?

Hope my question is clear. Thanks for your time.
Yep, I understand your question. There was another guy from our dealership that is about 6'4, a former D1 football player. I'll ask him how he fit tomorrow. To be honest, I really didn't take the time to get the seats fully adjusted. In one of the videos that is uploading, you'll see why I was in such a hurry to get driving.

I'm about 6', 200lbs and fairly broad shouldered, with "farmer's hips" as my wife calls them - think like Barry Sanders - not near your specs, though. I was in a CRV, an Escape, Rav-4, and 3 different Cherokees. My personal feelings are that the CRV "felt" like it had the most room, but only because the Cherokee kind of wrapped around me. Not that the seat bolsters were in my sides, just that the controls and steering wheel seemed to be perfectly positioned like a cockpit.

I wish my internet connection was faster...I live in the sticks and have wireless internet or dial-up as my choices. There are a few ready to go, but I'll have to put them in order and edit them real quick. Maybe about 8 or so the first batch will be up.
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  #76  
Old 10-08-2013, 07:38 PM
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Re: Are dealers ordering these?

Ok Kids,

Here's a link to my YouTube Channel. Sorry if the audio is a little muffled in some instances and the shaky camera in a few spots. I'm a NoobTuber, but I did my best for you guys. Better than nothing, right? The Moab & Rubicon are canned factory vids. At the end of the Rubicon segment, the guy cresting the hill is the Global President of Jeep, or whatever his official title. He said today that his personal Wrangler (seen in the background) got stuck going over the same trail as the Trailhawk. The 'Hawk was bone stock. He did say the skid plates were scraped up, but there was not a single scratch on the body or trim after running both trails.

I'll hopefully have a recording of him speaking about the trail ride and also addressing the delay issues. Not sure if it's gonna turn out, as I had to keep my phone somewhat out of sight as to not be so obvious.

Steve's YouTube Channel

My Pilot, Dave, is available for personal chauffeur service as well.
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  #77  
Old 10-08-2013, 09:51 PM
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Quote:
Originally Posted by conejo148 View Post
ok kids,

here's a link to my youtube channel. Sorry if the audio is a little muffled in some instances and the shaky camera in a few spots. I'm a noobtuber, but i did my best for you guys. Better than nothing, right? The moab & rubicon are canned factory vids. At the end of the rubicon segment, the guy cresting the hill is the global president of jeep, or whatever his official title. He said today that his personal wrangler (seen in the background) got stuck going over the same trail as the trailhawk. The 'hawk was bone stock. He did say the skid plates were scraped up, but there was not a single scratch on the body or trim after running both trails.

I'll hopefully have a recording of him speaking about the trail ride and also addressing the delay issues. Not sure if it's gonna turn out, as i had to keep my phone somewhat out of sight as to not be so obvious.

steve's youtube channel

my pilot, dave, is available for personal chauffeur service as well.
thank you.
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  #78  
Old 10-09-2013, 12:00 AM
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Re: Are dealers ordering these?

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Originally Posted by Conejo148 View Post
Here's a link to my YouTube Channel.
Thanks for sharing all those videos - sounds like everyone had a blast. Did you pick up anything you can share about the problems they're fixing or - more importantly - about repair and delivery schedules?
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  #79  
Old 10-09-2013, 08:14 AM
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Re: Are dealers ordering these?

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Thanks for sharing all those videos - sounds like everyone had a blast. Did you pick up anything you can share about the problems they're fixing or - more importantly - about repair and delivery schedules?
I as mentioned yesterday, it's a software flash for the transmission. They have shipped some out west, and those units will be flashed at the dealerships or at the marshalling yard. The other 20k units or so will be flashed at the factory. I had an audio upload, but the sound didn't come out. The transmission shifting was/is the only known problem keeping the unit from being released.
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  #80  
Old 10-09-2013, 12:24 PM
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Re: Are dealers ordering these?

Its good to hear that they are doing the update before being delivered to dealers. I'm sure many dealers would to the update before delivery if they had to, but I would also expect that some would not leaving the customer to bring it back with a complaint hearing the standard answer we have never heard of that before.
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  #81  
Old 10-09-2013, 12:48 PM
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Re: Are dealers ordering these?

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Originally Posted by jp467 View Post
Its good to hear that they are doing the update before being delivered to dealers. I'm sure many dealers would to the update before delivery if they had to, but I would also expect that some would not leaving the customer to bring it back with a complaint hearing the standard answer we have never heard of that before.
Actually, it's almost a necessity to make sure all updates of any kind are done before a unit is delivered. I've heard of a few instances where a delivered unit had an open service issue, and Chrysler refused to pay the dealer until the RO was closed. In this case, the unit cannot be checked in, thus sitting in "KZxxx" status until the RO is closed. It's just not good business, especially the way thing are run now under new leadership. Things like that will push a dealer out in a hurry. There's also a lot of other reasons people don't understand, like the Service Manager keeping his guys busy doing easy, guaranteed work, less hassle down the road, higher CPI scores, etc. Too many reasons for a dealer not to ignore the fix.

Is one or two gonna slip through...possibly...but only if that dealer and the buyer are under a rock or in another country.

You guys must have some really shady operators in your neighborhoods, or just assume that we're out to screw everyone. You kind of touched a nerve, but not on purpose I'm sure, and I'm not picking on anyone in particular, but sheesh, if your local dealer sucks tell him, tell your friends, your co-workers, tell the mothership in Auburn Hills, and go somewhere else. This consistent perpetuation of the image of the dealer or car salesman wearing a Mr. T starter set and slicked hair doesn't do anything for anyone except keep the stereotype going. Buying a car should not feel like going in for a root canal or family custody hearing, but rumors and past prejudices enforce those beliefs. Or maybe your salesman really does believe the customer is lying as soon as they open their mouth.

I will say this though, for the most part, other than knowing TMV pricing from Edmunds, available options, and rebates, the Internet has really screwed up a lot of people when it comes to the financing part of buying. And that's when it becomes frustrating...when a customer who loves the vehicle and loves me can't come to terms with the fact that what he read on a blog may not be true or his best friend may have a lower payment because he's in better financial shape for whatever reason.

Oh, added a new POV Trail Crawl vid of the Cherokee on my YouTube channel (linked above) but cut the last few seconds off because Dave hit a 6x4 a little hard and my finger slipped on to the off button on my phone.
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  #82  
Old 10-09-2013, 01:16 PM
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Re: Are dealers ordering these?

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Originally Posted by Conejo148 View Post
You guys must have some really shady operators in your neighborhoods, or just assume that we're out to screw everyone.
It's the shady people out there who make it harder to do my job, and I know they exist, because I routinely have customers tell me about shady experiences at dealers up the road. Our company is different - I know the president of the company personally, and his rule is that if you are caught telling a customer a lie, you're fired. No second chance. THAT is why I like this company so much - it's the way I want to operate too.

At our lot, buying a car is only as difficult as you make it. We're not out to give you a hard time, so if you aren't out to give us one we will both go home happy.
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  #83  
Old 10-09-2013, 01:36 PM
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Re: Are dealers ordering these?

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It's the shady people out there who make it harder to do my job, and I know they exist, because I routinely have customers tell me about shady experiences at dealers up the road. Our company is different - I know the president of the company personally, and his rule is that if you are caught telling a customer a lie, you're fired. No second chance. THAT is why I like this company so much - it's the way I want to operate too.

At our lot, buying a car is only as difficult as you make it. We're not out to give you a hard time, so if you aren't out to give us one we will both go home happy.
Ditto.
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  #84  
Old 10-09-2013, 03:45 PM
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Re: Are dealers ordering these?

Quote:
Originally Posted by Conejo148 View Post
Actually, it's almost a necessity to make sure all updates of any kind are done before a unit is delivered. I've heard of a few instances where a delivered unit had an open service issue, and Chrysler refused to pay the dealer until the RO was closed. In this case, the unit cannot be checked in, thus sitting in "KZxxx" status until the RO is closed. It's just not good business, especially the way thing are run now under new leadership. Things like that will push a dealer out in a hurry. There's also a lot of other reasons people don't understand, like the Service Manager keeping his guys busy doing easy, guaranteed work, less hassle down the road, higher CPI scores, etc. Too many reasons for a dealer not to ignore the fix.

Is one or two gonna slip through...possibly...but only if that dealer and the buyer are under a rock or in another country.

You guys must have some really shady operators in your neighborhoods, or just assume that we're out to screw everyone. You kind of touched a nerve, but not on purpose I'm sure, and I'm not picking on anyone in particular, but sheesh, if your local dealer sucks tell him, tell your friends, your co-workers, tell the mothership in Auburn Hills, and go somewhere else. This consistent perpetuation of the image of the dealer or car salesman wearing a Mr. T starter set and slicked hair doesn't do anything for anyone except keep the stereotype going. Buying a car should not feel like going in for a root canal or family custody hearing, but rumors and past prejudices enforce those beliefs. Or maybe your salesman really does believe the customer is lying as soon as they open their mouth.

I will say this though, for the most part, other than knowing TMV pricing from Edmunds, available options, and rebates, the Internet has really screwed up a lot of people when it comes to the financing part of buying. And that's when it becomes frustrating...when a customer who loves the vehicle and loves me can't come to terms with the fact that what he read on a blog may not be true or his best friend may have a lower payment because he's in better financial shape for whatever reason.

Oh, added a new POV Trail Crawl vid of the Cherokee on my YouTube channel (linked above) but cut the last few seconds off because Dave hit a 6x4 a little hard and my finger slipped on to the off button on my phone.
I have a good dealer and have had good service so far. So no issue there, but I will tell you that dealers always seem to act as if they have never heard of these known issues. Some dealers just seem clueless or just don't care. Just look at this forum other than yourself and one or two other you never see anything posted from employees of dealers. I think in most cases its just a job to them.
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