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Old 12-06-2013, 11:06 AM
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Dealer issue

Hopefully I can get some advice on this one. I'm looking for a specific layout on a trail hawk. I located one at a dealer out of state. I could fly in, pick it up and drive it home. I spoke with the dealer and the price they gave me was higher then my local dealer to order the same car. I got a call from a neighbor dealer in the same town as the dealer who has the car. They agreed to give me the local dealers price and get the car from the first dealer. We got on the same page and I signed the purchase order. This was 2 days ago. Turns out the dealer with the car is telling them they are working with me and won't release the car. Which is false, I told the first dealer a number they said no, I moved on. I then get an email from the first dealer saying they have been trying to get in touch with me, which is false. I know dealer 1 has every right to not trade the car, but honestly I've never had a dealer do this before. Any advice?

Joe
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Old 12-06-2013, 11:17 AM
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Re: Dealer issue

Pick up the phone and tell the dealer who has the car you are not buying from him. Simple as that.

If he won't release the car, order one.


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Old 12-06-2013, 01:47 PM
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Re: Dealer issue

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Originally Posted by bill_de View Post
Pick up the phone and tell the dealer who has the car you are not buying from him. Simple as that.

If he won't release the car, order one.


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Pick a less popular vehicle or try a few more cities in your area.
Surprised your local dealer didn't work out a trade with the one that has the vehicle and just ding you a bit for the costs of getting it moved.
You could also try building it on jeep.com and asking for quotes in the area... if it is one of those with the lot lifetime of a mayfly, you have two choices. Wait or pay.
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Old 12-06-2013, 04:50 PM
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Re: Dealer issue

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Originally Posted by bill_de View Post
Pick up the phone and tell the dealer who has the car you are not buying from him. Simple as that.

If he won't release the car, order one.


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I wouldn't shut the door without testing it. Call the dealer who has the car and tell him he needs to come down in price if he wants to deal with you, and that if he won't then you are not buying from him.
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Old 12-06-2013, 05:21 PM
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Re: Dealer issue

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I wouldn't shut the door without testing it. Call the dealer who has the car and tell him he needs to come down in price if he wants to deal with you, and that if he won't then you are not buying from him.
I dunno the specifics of the prices enough to really judge whether the dealer with the goods is one of those unfortunate types who would rather get every last dollar they can on very desirable vehicles or is just slightly higher priced than others in the area.

They may be afraid that if they let it go, they won't get any more on a very hot selling vehicle.

Having said that, if the price difference is substantial, I would hate to see them get a penny of my money no matter how it happens, via trade, etc.

Just be glad these aren't Datsun 240Z's where dealers were padding them with hundreds of dollars of "dealer options" due to scarcity and demand--and some dealers that sold for sticker would sell used ones for more than new ones.
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Old 12-07-2013, 07:22 PM
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The dealer who I was going to buy from said they have never had this situation before. He said the other manager just will not release it. He thinks that the one with the car thinks I will cave and buy from him at what ever price he says(FYI he was a grand more then what I was offered elsewhere).

Anyway I stopped in a dealer north of town when I was coming home from Chattanooga and they met the price and located one in Detroit they are bringing in as a dealer trade.
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Old 12-07-2013, 08:28 PM
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Re: Dealer issue

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Originally Posted by jfk3674 View Post
The dealer who I was going to buy from said they have never had this situation before. He said the other manager just will not release it. He thinks that the one with the car thinks I will cave and buy from him at what ever price he says(FYI he was a grand more then what I was offered elsewhere).

Anyway I stopped in a dealer north of town when I was coming home from Chattanooga and they met the price and located one in Detroit they are bringing in as a dealer trade.

Excellent!


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Old 12-07-2013, 08:35 PM
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Quote:
Originally Posted by jfk3674 View Post
The dealer who I was going to buy from said they have never had this situation before. He said the other manager just will not release it. He thinks that the one with the car thinks I will cave and buy from him at what ever price he says(FYI he was a grand more then what I was offered elsewhere).

Anyway I stopped in a dealer north of town when I was coming home from Chattanooga and they met the price and located one in Detroit they are bringing in as a dealer trade.
Make sure you contact the stuborn dealer and let him know you found another one.
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Old 12-09-2013, 06:30 PM
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Re: Dealer issue

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Originally Posted by bill_de View Post
Excellent!
---
Indeed, eggssellent.

Now all you need is one of those huge foam fingers, slightly modified, for a visit to the original overcharging dealer.
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