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  #337  
Old 03-28-2014, 10:44 AM
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Re: Getting impatient.......

Have you looked at the Reisor Yard using satellite view in Google Maps? Pretty cool - you can see where the satellite caught 1 car being offloaded from a rail car!

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  #338  
Old 03-28-2014, 10:59 AM
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Yes I've been tracking through UP but it just says arrived at reiser waiting to be unloaded
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  #339  
Old 03-28-2014, 11:16 AM
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Re: Getting impatient.......

UP will at least tell you closer to when it is actually unloaded.

You know how when the UP system gives you the update, and it says the rail-car #, and then "loaded"? When all the cars have been unloaded, that status will change to "Empty - Available for Movement" or something like that. Then you know for sure that your car is "wheels down"!
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  #340  
Old 03-28-2014, 11:36 AM
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Re: Getting impatient.......

I don't know what's going on with mine either. My estimated delivery kept getting moved back. It's been unloaded from railcar since 3/24 in Phoenix. Dealer and Jeep Customer Care both tell me that the estimated delivery was yesterday 3/27. No one knows what's going on.
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  #341  
Old 03-28-2014, 12:17 PM
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Re: Getting impatient.......

I have been trying to use the UP Trace tool to no success. It tells me there is no equipment record of my car #. Maybe I am doing something wrong with the system, when I was tracking my 09 Challenger we used a web based tracking tool instead of the phone system. My car # is TTGX 985229, I did find some Flicker pictures of the car with some neat tags on it !!

Anyone have any idea's ??
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  #342  
Old 03-28-2014, 12:27 PM
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Re: Getting impatient.......

Scorpn, I just tried it and it gave me a departed "(something), Colorado 3-28. ETA 1:52 PM 3-28.

Calling 1-800-877-5123, voice select "trace"?

Should work OK...
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  #343  
Old 03-28-2014, 12:43 PM
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Re: Getting impatient.......

Gunny, You beat me to it.
I was going to tell Scorpn basically the same thing.

Scorpn, worked for me also.
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  #344  
Old 03-28-2014, 12:45 PM
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Re: Getting impatient.......

Quote:
Originally Posted by GunnySpook View Post
Scorpn, I just tried it and it gave me a departed "(something), Colorado 3-28. ETA 1:52 PM 3-28.

Calling 1-800-877-5123, voice select "trace"?

Should work OK...
It must be something I am doing wrong. When I get to the trace option and it asks for the car #, if I put in just the car #'s it tells me it can't be found, if I try to say the letters and then enter the #'s it says it can't find the equipment.

If it works for you it must just be me !!!
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  #345  
Old 03-28-2014, 12:47 PM
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Re: Getting impatient.......

I just voiced the complete "TTGX985229" after it prompted me for the rail-car number. I didn't mix key entry and voice.
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  #346  
Old 03-28-2014, 12:59 PM
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Re: Getting impatient.......

Quote:
Originally Posted by GunnySpook View Post
I just voiced the complete "TTGX985229" after it prompted me for the rail-car number. I didn't mix key entry and voice.
Thank You for the help!! Just using voice works great today.
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  #347  
Old 03-28-2014, 01:00 PM
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Re: Getting impatient.......

Excellent!
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  #348  
Old 03-28-2014, 01:01 PM
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Re: Getting impatient.......

Scorpn,
When I first tried to enter in the railcar numbers by keypad it did not work, but after I started just saying all the letters and numbers by voice then it worked. If you say it too fast or too slow then it seems to have a problem with the railcar # so occasionally i have to repeat it or go through the process more than once. You kind of learn how to say it so it understands better.

Good Luck. Sounds like you are close on yours also.

I am waiting for mine to unload and be trucked to dealer.
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