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  #25  
Old 02-13-2016, 07:23 AM
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Re: How to order a new Jeep

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Originally Posted by DriverDave View Post
I'm currently waiting for an ordered vehicle...my dealer specifically told me that whatever changed with regard to incentives upon delivery, I would get the best one. Even if that was the original incentive in place at time of order. If they are better at time of delivery, I get that one.)
Sounds more fair than my dealer advising that the price he offered and I accepted could be increased or decreased by incentives in effect at time of delivery.
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I think it's dealer's choice when it comes to incentives at time of order vs delivery. They may be bound to the actual vehicle price you agreed to at order time, but not the incentives on top of that. The dealer only gets the incentives offered by FCA at the time of delivery, so they would have to eat the difference if they dropped off (which is what my dealer claimed they would do).
Wonder if I could get my new wheels delivered to your dealership?

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  #26  
Old 02-24-2016, 07:59 AM
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Re: How to order a new Jeep

The dealer arbitrarily increased his price by $7, which I initially was going to ignore. However, when I had time to consider all the various figures he was throwing at me, I got spooked. Cancelled the bank check and will give myself a cool down period, before further considering a Jeep purchase. I hate the car buying experience.
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Originally Posted by wifiwanderer View Post
Sounds more fair than my dealer advising that the price he offered and I accepted could be increased or decreased by incentives in effect at time of delivery.
Wonder if I could get my new wheels delivered to your dealership?
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  #27  
Old 02-24-2016, 09:38 AM
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Re: How to order a new Jeep

The way my dealer works any ordered car is the negotiated price is the negotiated price including all rebates at the time the car is placed. if any additional rebates come along before the car is delivered they are applied, if any rebates should go away he still honors what they may have been. no money down, if I do not like the car when I see it he keeps it. I have ordered four cars from him in the last 3 years and I have gotten every one of them within 7 weeks on the button. I honestly do not think it gets any better. best of luck. I am on my 8th jeep now and have never had one once of trouble with any of them, do not beat the crap out of them and maintain them and they will go.
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  #28  
Old 02-24-2016, 10:48 AM
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Re: How to order a new Jeep

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Originally Posted by wifiwanderer View Post
The dealer arbitrarily increased his price by $7, which I initially was going to ignore. However, when I had time to consider all the various figures he was throwing at me, I got spooked. Cancelled the bank check and will give myself a cool down period, before further considering a Jeep purchase. I hate the car buying experience.
I just bought another GC from my dealer. They're the easiest I've ever dealt with in buying a car. Bought my '14 from them too, did everything by email, then stopped by for the trade, etc. Even the finance department was obscenely easy. Once I was done, I actually asked "That's it?!". This time around, I ordered, everything was done via email, including my trade and the deposit. I never set foot at the dealership.

The dealer I bought my '12 from...sucked. Absolute nightmare. I won't even go there for parts and service anymore, even though they're 10 minutes from my house. I'll go to the dealer I bought the last 2 from, they're near where I work.
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  #29  
Old 02-24-2016, 11:52 AM
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Re: How to order a new Jeep

Yesterday, 6:41 AM, my Jeep was in transit by rail at Benicia, CA, (near San Francisco). My guess is it will be delivered to the Fresno area (Central California) dealership, today or tomorrow. Yesterday, I exchanged emails to get its out-the-door costs. Got that figure from the dealership and promptly had my bank crank out a check for that amount. Noticed $7 over agreed price offer that I had accepted. Thought it was odd, but no big deal. Then noticed the dealer's sales tax charge was about $300 higher than the estimate I calculated using California's online vehicle registration costs calculator. The dealer explained the sales tax was based on the pre-incentives price. On afterthought, when a furniture store sells a $1,000 couch for $800, the customer pays sales tax on $800, not $1,000. So, this morning, I cancelled the bank check I intended to use to buy my Jeep.

Next, will do a bit of research to find out if the inflated tax charge was legit. I've read inflated tax charges are a common car dealer scam.


Kind of funny, the $7 mystery charge drew my ire before the $300 higher sales tax. The dealer emailed that Jeep added $7 for 3 gallons of gas they put in the tank and he removed that $7 fee.


Here's the official BOE reply regarding vehicle sales taxes in California:


Hello Mr. Brown,

Cash discounts offered by the retailer are not taxable. Tax applies to the selling price of the item less the amount of the discount.

If the coupon/rebate you are being offered is a manufacturer’s or third party coupon/rebate, tax applies to the full selling price. The tax is computed on the retail price of the item, plus the amount of the coupon/rebate.

Please see page 13-14 of Publication 34, “Motor Vehicle Dealers”:

http://www.boe.ca.gov/pdf/pub34.pdf

Also, please see Publication 113, “Coupons, Discounts and Rebates” for additional information:

http://www.boe.ca.gov/formspubs/pub113/index.html

If you still require further clarification, please feel free to contact us at the number provided below.

If you have any further questions, please contact us between the hours of 8:00 a.m. and 5:00 p.m., Pacific Time, Monday through Friday, excluding state holidays. Our telephone number is 1-800-400-7115.

Thank you for contacting the Board of Equalization's Customer Service Center.

Our answer given is intended to provide general information regarding the application of the tax and will not serve as a basis for relief of liability under Revenue and Taxation Code section 6596.

CJ
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  #30  
Old 02-28-2016, 08:44 AM
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Re: Price changes after ordering new Trailhawk

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Originally Posted by wifiwanderer View Post
Quick backstory, ordered a 2014 Trailhawk in 2014 after agreeing on a price. Later, dealership increased their price, then I walked away.

Last week (5 Feb 2016), ordered a 2016 Trailhawk at different dealership after they offered a price I accepted. Later, dealership manager advised the price could go up or drop at time of delivery depending upon active incentives at that time. Was thinking I would just walk, like I did in 2014, if the price increased at time of delivery. However, I would prefer the dealership honor their own price offer that I accepted in good faith.

How common is it for dealerships to "amend" their offers on ordered vehicles when they are delivered? Seems wrong to me, that they can increase a price after a customer accepts their offer, regardless of incentives in effect at time of delivery.

This time, I have gone through the state bar association for a referral to an attorney to see what options are available to hold the dealership to their offer. Any suggestions or similar experiences?
An attorney on a car sale? That will cost you more than the savings..........
Try your local consumer affairs or BB office or just move on to a more honest dealer. Those contracts cover everything for the dealer.

Basically the price of the vehicle is locked in when you order it, period.
Rebates are very clear as to the expiration date and that they are on delivery. Also many times the rebate is extended.
Now the only thing they have ever told me was that if the allowance (rebate)changes that could adjust the final price by the rebate amount. It never has.
I have also heard that that the rebate is locked also by many dealers as there is many other incentives such as MFG to dealer only rebates the customer never sees. All you have to do is put a clause at the bottom saying if the price changes on delivery you get your deposit refunded along with the order being cancelled. No dealer is going to walk away because of $500 in cash rebates that might not be there. There are many hidden incentives the dealer gets on each sale.

The dealer knows exactly what that vehicle is going to cost them 6 weeks later to the point of being able to make a profit.
From the order point, the price to them is locked from FCA.

I had a dealer try to get me to sign a blank Factory order on price for a new Jeep years ago. they said they do not know what the price changes might be and the rebates will be at delivery. I got up and started walking and they got me back and wrote out the total deal in cash on delivery.
I have ordered 3 factory ordered Jeeps over the years and never had an issue. Just put that clause in and you are set. Other wise do not deal with that dealer.
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