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  #13  
Old 04-19-2015, 02:18 PM
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Re: Jeep Cherokee reliability - better info

I joined and have entered both my new Jeep Cherokee (2015) and my 2010 Prius.

Cherokee is off to a very bad start - I picked it up from the dealer on 4/13/2015 (build data is 4/6/2015) and drove about 5 miles when I got "Service Transmission" displayed on the EVIC.

Drove it back to the dealer immediately and it has been sitting there ever since (1 week). Service tech pulled the codes and opened a Star Case for it with Chrysler - they say it needs a new transmission. Odometer has about 10 miles on it.

In contrast, my Prius has had zero problems in 4 1/2 years and over 60,000 miles.

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Old 04-19-2015, 02:48 PM
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Re: Jeep Cherokee reliability - better info

I bought my Jeep based on the Consumer Reports recommendation of 2012-2013 models. I'll participate in the TrueDelta surveys so I can see how mine compares to others.

One thing worth noting. The 2013 GC options include a V6/5sp or V8/5sp. Mine is a V8/6sp. Can this option be made available?
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Old 05-19-2015, 02:24 PM
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Re: Jeep Cherokee reliability - better info

The "6-speed" operates as a 5-speed unless manually shifted, which I don't imagine happens often. Two of the ratios are so close together that there's no reason to use both. So why do they call it a 6-speed? Chevrolet and Ford had true 6-speeds, and the Chrysler marketing folks wanted to appear competitive.

Classifying the transmission as a 6-speed would permit this sleight of hand to affect the value comparison also provided by our site, so I classified it as a five-speed.
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  #16  
Old 05-23-2015, 08:13 PM
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Re: Jeep Cherokee reliability - better info

I joined when I picked up our car in Dec '14. It's a very interesting site; thank you mkaresh

FYI - Our 2015 KL is now 5 months old & 6,000km - Nil issues or problems to report
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  #17  
Old 05-29-2015, 02:27 PM
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Re: Jeep Cherokee reliability - better info

I'd glad you like that site, thanks for helping with it.

We've had excellent participation by Cherokee owners, so we'll have some updated stats very soon. And if more owners keep joining, in future updates they'll be even more precise.

Someone just enrolled a 2016. Are those already at dealers?
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  #18  
Old 06-25-2015, 05:01 PM
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Re: Jeep Cherokee reliability - better info

So, how have these cars been doing lately?

Our reliability stats for the Cherokee now include owner experiences through March 31, 2015. (Others are nearly a year behind.)

In terms of repair trips per 100 cars per year ("low" is best):

2015 Cherokee: 35, moderate
2014 Cherokee: 44, moderate

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2014 Cherokee: 71, 5

Next updates in August and in November. The more owners participate, the more comprehensive and precise these will be.

For repair descriptions, the stats for other cars, and to sign up to help improve this information:

Jeep Cherokee reliability
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Old 06-26-2015, 08:01 AM
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Re: Jeep Cherokee reliability - better info

Hi mkaresh,

so within your Target Audience from JeepGarage, how many owners have provided KL repairs / issues to those that have reported no KL repairs / issues?

I'd say that the data would be very lopsided toward KL repair issues.

The reason for my assumed observation is because most KL owners here on JeepGarage have experienced problems with their vehicles. However a lot of KL owners that don't experience repair problems are not here (on JeepGarage)..... anymore. They're probably off experiencing Jeep utopia and have forgotten how to spell JeepGarage.

Do you see where I'm going with this? (Re: Target Audience).

mkaresh I admire what you've done and I'll continue to contribute to your website. But I'd say that I'm only one of a handful of those KL owners on JeepGarage that have no issues or problems to report. Cheers, Marty.
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  #20  
Old 06-26-2015, 10:27 AM
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Re: Jeep Cherokee reliability - better info

A key part of the process is that we exclude all problems that appeared before someone joined. This way, if someone joins because they are experiencing a problem with their car, that particular problem won't distort the results.

No other survey does this.

For what it's worth, I've also noticed that FCA's Fiat-based cars tend to start out with fairly low repair frequencies--little reported soon after owners join--then worsen after 6-12 months. So far, though, the Cherokee hasn't gotten near as bad as the 500 and Dart did, and it's quite possible that it never will. The company might have learned from its experience with the earlier models.
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  #21  
Old 06-26-2015, 09:37 PM
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Re: Jeep Cherokee reliability - better info

Quote:
Originally Posted by mkaresh View Post
A key part of the process is that we exclude all problems that appeared before someone joined. This way, if someone joins because they are experiencing a problem with their car, that particular problem won't distort the results.

No other survey does this.
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  #22  
Old 06-28-2015, 11:46 PM
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Re: Jeep Cherokee reliability - better info

The best info on these KL's is that the trans is crap along with other electronic problems. You don't need a website to determine these facts.
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  #23  
Old 09-18-2015, 11:45 AM
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Re: Jeep Cherokee reliability - better info

Our reliability stats for the Cherokee now cover the year ending June 30, 2015. (Others are over a year behind, and so report how these cars were doing when a year younger.)

Repair trips per 100 cars:

2015 Cherokee: 24, low
2014 Cherokee: 37, moderate

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2014 Cherokee: 74, 4

For the descriptions of all reported repairs, results for other models, and to sign up to help improve this information:

Jeep Cherokee reliability ratings and comparisons
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  #24  
Old 10-01-2015, 12:13 AM
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Re: Jeep Cherokee reliability - better info

I can report on two 2015 KL 4x4 Latitudes purchased around Dec 2014 now after their first service call, both with approximately 10,000 miles, no reported problems JEEP on !
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