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Old 04-27-2014, 10:02 AM
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Question MOTS status vs. (Canadian) Dealership status

Hi Everyone,

Wondering if anyone can related to or answer this. Here's the story...

We signed the papers on a loaded Granite Trailhawk on April 9, 2014 -- when we bought it, the dealership already had the VIN as it was put on order already and just so happened to be pretty much exactly what we were looking for -- as such, I'm not really sure when the order was actually placed, but I suspect it wasn't too much before our purchase date.

I've since signed up here to track the order status with MOTS. However, MOTS is still showing as "New order, not yet scheduled", whereas my dealership called me last week and told me they checked and that the car should be delivered by end of May.

Is it possible that the dealership is seeing some status that MOTS is not seeing? Or are they pretty much feeding me BS?

Let me know what you guys think. In case it matters, the dealership is in Toronto, ON, Canada.
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Old 04-27-2014, 05:09 PM
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Re: MOTS status vs. (Canadian) Dealership status

My Dealer did the samething back in feb telling me it was going to be delivered 12 april. It's not here and everytime I call he says 3-5 weeks more. MOTS says new order. I am taking MOTS over my dealer here in Ontario
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Old 04-27-2014, 06:16 PM
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Re: MOTS status vs. (Canadian) Dealership status

Good to know. Is your dealer Downsview, by any chance?

Do the dealers just not know? What's in it for them to BS to their signed customers, after all?

I guess it's no use asking the dealer about MOTS as they will have no clue what we're talking about eh.
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Old 04-27-2014, 06:36 PM
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Unhappy Re: MOTS status vs. (Canadian) Dealership status

In The year 2013 on December 14th ,,, I slapped the deposit down and ordered a Limited Loaded.
Then to D Status January 18 th 2014 .
Ive had a vin number 1EW222744 since January 18th . . .
And a delivery date of sometime in 2014 ??????
These dealers have no information .
Nothing for sale anywhere .
Just 2 more weeks its gona be 5 MONTHS
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Old 04-27-2014, 06:46 PM
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Re: MOTS status vs. (Canadian) Dealership status

That sucks. I don't understand why the dealers would give wrong information and set peoples' expectations high... It's bad business. Better to under promise and over deliver if they really don't know.

Anyone have experience with Downsview Chrysler in Toronto, specifically?
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Old 04-27-2014, 07:18 PM
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Re: MOTS status vs. (Canadian) Dealership status

I am down near London. I am dealing with Elgin Chrysler dodge Jeep. The Sales guy is great I just think they don't know. I am going to start bugging them for free stuff soon. I want another vehicle next year. I guess we will just have to be patient.
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Old 04-27-2014, 08:34 PM
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Re: MOTS status vs. (Canadian) Dealership status

Quote:
Originally Posted by moparmania View Post
...And a delivery date of sometime in 2014 ??????
Built last week... it's now on a railcar... headed in your direction... should be at your dealer in less than 10 days...
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