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Old 02-22-2016, 07:48 AM
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Nav System Stopped Working

Hi, The navagation system on my 2014 Trailhawk seems to be stuck on a particular location. I can tell the system to map a saved location and it determines the route but when I tell it to go the map on the screen is the incorrect location. When I pick "where am I" it shows the old location. View map is no different; it always shows the old incorrect location. Turning the vehicle off makes no difference. The map version is the latest for the trailhawk. I am headed to the dealer shortly but has anyone experienced this and how did you fix it?

Kosmos60

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Old 02-22-2016, 09:51 AM
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Re: Nav System Stopped Working

Do a Uconnect reboot: Press and hold, at the same time, the center of the round volume and tune hard button dials, with the ignition on, for about 5 seconds. The reboot process will start in a few seconds.
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Old 02-22-2016, 12:59 PM
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Re: Nav System Stopped Working

Had my nav get stuck on Houston. No where near where I live! Or where I was located. The dealer had to totally replace my head unit. No problems since.
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Old 02-22-2016, 03:21 PM
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Re: Nav System Stopped Working

Quote:
Originally Posted by kosmos60 View Post
Hi, The navagation system on my 2014 Trailhawk seems to be stuck on a particular location. I can tell the system to map a saved location and it determines the route but when I tell it to go the map on the screen is the incorrect location. When I pick "where am I" it shows the old location. View map is no different; it always shows the old incorrect location. Turning the vehicle off makes no difference. The map version is the latest for the trailhawk. I am headed to the dealer shortly but has anyone experienced this and how did you fix it?

Kosmos60
Kosmos60,

Have you checked if your Uconnect system needs an update? If not you can check here by entering your VIN: https://www.driveuconnect.com/software-update/

Thank you,
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