The update on my oem hitch install. The good and the bad!
As of today my jeep dealership will have had my trailhawk for exactly one week. The jeep was put in the shop on a Tuesday, for the installation of my hitch and wiring harness. I was expecting it to take two days being that its a hard install and it was the very first one that they have installed at the dealership. When I arrived at the dealership the next day I was told that they were having issues with installation of the wiring harness and it would take another day. I called them Thursday afternoon to check up on the progress and was told it was still not ready although everything was installed. The lady explained that after they buttoned up everything, the jeep would not turn over and that some of the electronics were not functioning also. She stated that it was narrowed down to the service dept. shorting out a body control module and the new module was in route from jeep for replacement.
I'm glad that early on when I purchased my trailhawk that I had them throw in a towing package in the deal. Rather me heckle them over the price.
I'm guessing as of right now they've spent about 24-to 32 hours total on my jeep,at $85.00 an hour (You can do he math) and am glad I did not flip the bill on this addon, I'm also sure that control module they had to pay out of pocket was not cheap. They gave me a loaner which I'm sure they will come to regret. It's 2013 dodge truck ( not a bad truck by the way), until I get my jeep back. I think their going to have a stroke,😆😗😳 The wife and I have put 460 miles on it already
It's been a roller coaster of feelings about this whole experience and am ready to get off on the next exit. I wanted to share with you all the issues you might run into if your planing to have one installed. Granted you may not have any problems on the install but understand its a full day install at the very lest.