Hello all, I have a 2015 Cherokee Sport, when I turn the key to auxiliary the radio and information center come on. When I start the vehicle, the radio goes off and the information center goes black. Help??
Welcome to Jeep Garage. The only thing I can think to try is to look in your Owners Manual and see how many fuses there are for the radio. If two or more check them all. It's possible that acc and run go through two different fuses. The other thing you can try is disconnect neg. cable on battery for a few seconds and see if a reset helps. Beyond that I would have to head in for service.
So the DIC & radio briefly go blank as the vehicle starts and then comes back on, or do they both stay dark/off?
If they black out only when the starter is cranking the engine, that is caused by the current draw of the starter motor.