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  #1  
Old 02-14-2015, 10:14 AM
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Red face RO1 Recall

RO1 recall came out yesterday and I received an email yesterday morning from Chrysler customer service to make an appointment. This has to do with reprogramming the TCM and PCM. Dealer was surprised I had received an email. My Cherokee has been running just great with no shifting problems, only 6200 miles. This is supposed to address durability. We will see as this will be done Wednesday. They said they will give me a loaner as this should take most of the day.

Thanks to this site I was able to discuss this work with a certain amount of knowledge, letting the dealer know he is dealing with an aware customer.

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  #2  
Old 02-14-2015, 12:13 PM
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Re: RO1 Recall

Had mine done last Thursday, took just over an hour while I waited. The dealer billing rate for this Campaign is 1 1/2 hours, all day seems excessive. But you get a loaner, sort of moot for how long they have your auto.

Showed immediate improvement in my 1-2 & 2-3 shifts, should get even better with adaptive time.
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Old 02-14-2015, 11:18 PM
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Re: RO1 Recall

RO1 is giving the dealer 4 hours to perform and bill. Are we talking about the same work?
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Old 02-15-2015, 12:31 AM
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Re: RO1 Recall

Quote:
Originally Posted by Traveler0980 View Post
RO1 is giving the dealer 4 hours to perform and bill. Are we talking about the same work?
Page 2 of 2 down under "What your dealer will do"; "The work will take about 1 1/2 hours to complete":
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File Type: jpg Web 02-12-2015 Recall page 2.jpg (91.7 KB, 95 views)
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  #5  
Old 02-15-2015, 08:31 AM
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Re: RO1 Recall

I havnt received any notice yet as by build date is 6/17/2014.
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Old 02-15-2015, 08:34 AM
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Re: RO1 Recall

I was looking at page 15 of RO1 and adding the times together. Thanks for the clarification. I'll probably wait on my vehicle instead of taking the loaner.
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Old 02-15-2015, 01:01 PM
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Re: RO1 Recall

Quote:
Originally Posted by jim383 View Post
I haven't received any notice yet as by build date is 6/17/2014.
Jim, you can go to https://www.moparownerconnect.com/OC...x%3Freload%3D1 either set up an account or scroll down the page on the left to Recall Search/Search recalls, enter your VIN(no spaces) and see what is says. I attached page 1 of 2 so you can see what it looks like on line.
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Old 02-15-2015, 01:26 PM
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Re: RO1 Recall

Just an added note; while my Cherokee was being serviced I looked at the floor models; $51K Sahara Wrangler Unlimited with dealer lift, $61K Chrysler 300 and $73K Grand Cherokee SRT. I sure do like my loaded Limited.
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  #9  
Old 02-15-2015, 04:58 PM
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Re: RO1 Recall

Quote:
Originally Posted by GCWIMMER View Post
Just an added note; while my Cherokee was being serviced I looked at the floor models; $51K Sahara Wrangler Unlimited with dealer lift, $61K Chrysler 300 and $73K Grand Cherokee SRT. I sure do like my loaded Limited.
Im getting use to the hp lose from my srt8 jeeps and it seems to be getting a tad faster with 10,000 miles on it and ill find out in a couple weeks. The way the prices are going on the srt8s i would have to get the charger as it would be 18/20,000 cheaper. If they ever F/I the V6 on the cherokee i would think about that.
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Old 02-17-2015, 12:47 AM
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Re: RO1 Recall

Quote:
Originally Posted by Traveler0980 View Post
I was looking at page 15 of RO1 and adding the times together. Thanks for the clarification. I'll probably wait on my vehicle instead of taking the loaner.
Why the differences in time? I was adding the time together from page 15 too.
I don't see how they can do the flash and the relearn procedure in 1.5 hours

Labor Operation Time
Number Allowance
Transmission and Powertrain Control Module
updates previously performed 18-R0-11-81 0.2 hours
Reprogram Transmission Control
Module only 18-R0-11-82 0.3 hours
Reprogram Powertrain Control
Module only 18-R0-11-83 1.0 hours
Reprogram Transmission and Powertrain
Control Modules 18-R0-11-84 0.5 hours
Related Operation
Perform Transaxle Relearn Procedure (2014MY) 18-R0-11-50 1.3 hour
Perform Transaxle Quick Learn
Procedure (2015MY) 18-R0-11-51 0.7 hour
Porter’s time Flat Fee Allowance 95-21-44-52 $20.00
Fuel Allowance 95-14-01-53 $8.00



http://www.wk2jeeps.com/Misc/Cheroke..._RC_R01_15.pdf
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  #11  
Old 02-17-2015, 08:51 AM
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Re: RO1 Recall

I think the amount of time is dependent on the particular level of software on the Cherokee. There is also mention of over 50 miles. There is also a mention of the drive and relearn.
There is a section for the infamous drive and program relearn that requires 2 techs.
If drive and relearn has to be employed then the required time will go up a lot.
The way it looks most will fall under the drive and relearn.
It also looks like this is a total delete of the existing software and install of the new which will wipe out all the AL data from your driving.
For me that is real bad because I have not had any updates and my shifting/operation is perfect. My AL finished perfect.
The issue that makes me real, real nervous is the term "to help prevent potential durability issues".

My concern is if the dealer takes a shortcut and does not do the drive and relearn simply because they do not fully understand these detailed instructions.
So I am glad to see this discussion and the notice as now I can have an intelligent discussion with them on this subject and exactly what they plan on doing if anything.
With a 12/11/13 build it looks like I fall under it.
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  #12  
Old 02-17-2015, 11:27 AM
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Re: RO1 Recall

In talking with the service manager, at my dealer, he said this isn't that much different from what they have had to do with the 2014's, last year.

I have the same concerns about losing how well mine is shifting, very seamless and smooth. Those engineers know a whole lot more than I do, just as long as the bean counters don't try to cut corners.
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