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  #193  
Old 08-05-2014, 09:00 AM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

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Originally Posted by Milous View Post
Yes, until they depart the U.S. Then tracking can be checked via the vessel company.
Hope that this is valid also for Italy...
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  #194  
Old 08-05-2014, 11:37 AM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

Still waiting for my VIN or VON number . Ordered my Cherokee in May ??
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  #195  
Old 08-05-2014, 01:50 PM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

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Originally Posted by Traveler0980 View Post
Just talked to Jeep Customer Service and I now have a VIN number for my Cherokee Limited. Wahoo!! Told me mid September was my ship date. We'll see.
Wondering why the MOTS 2015 Vehicle Tracking lists your vehicle as Traveler0980 (GC Limited). I'm keeping an eye on other Cherokee's going D1 because I ordered 7/21 and I'm still in D status on VOTS. I wasn't paying attention to yours because it said GC.
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  #196  
Old 08-05-2014, 01:55 PM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

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Originally Posted by Array View Post
Wondering why the MOTS 2015 Vehicle Tracking lists your vehicle as Traveler0980 (GC Limited)
Now corrected in MOTS.
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  #197  
Old 08-08-2014, 02:34 PM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

Dealer called moments ago. My 2015 just arrived on their lot. Ordered 6/30 and very surprised since I was anticipating early September delivery.
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  #198  
Old 08-08-2014, 07:47 PM
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Question Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

I ordered a 2015 Cherokee Trailhawk on July 29; I have not yet received any email updates (or other) yet from dealer or from Jeep concerning order status. Once an order is placed, how long does it typically take before receiving that initial update--that would presumably include order number and estimated week of production?
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  #199  
Old 08-08-2014, 08:46 PM
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Quote:
Originally Posted by ted stryyker View Post
I ordered a 2015 Cherokee Trailhawk on July 29; I have not yet received any email updates (or other) yet from dealer or from Jeep concerning order status. Once an order is placed, how long does it typically take before receiving that initial update--that would presumably include order number and estimated week of production?
I ordered a 2015 Limited on Saturday 7/19. The dealer placed the order 7/21 and sent me an email that day with a VON (Vehicle Order Number). On 7/24 a VIN was assigned. Currently in D status. No dates yet for when it will be built.
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  #200  
Old 08-10-2014, 06:47 AM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

I ordered a 2014 Jeep Cherokee Trailhawk loaded om May 6th, still not here, been bouncing around on a train between IL and IN for 15 days now. Called dealer, he tells me any day now and then tells me they have 2015 Jeep Cherokees on the lot, I told him i`m done, cancel the order, going to start looking for a 2015 Jeep Cherokee Trailhawk thats on the lot. Will never order a vehicle from Jeep again. DONE
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  #201  
Old 08-11-2014, 02:35 PM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

Ordered our 2015 Trailhawk on 8/6 and today I received the VIN#. Pretty good timing only 5 working days. Disappointed that the vehicle order tracking system is still out of service since April. Does anyone know when/if it's coming back online?
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  #202  
Old 08-11-2014, 02:56 PM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

Quote:
Originally Posted by rpasetto View Post
Ordered our 2015 Trailhawk on 8/6 and today I received the VIN#. Pretty good timing only 5 working days. Disappointed that the vehicle order tracking system is still out of service since April. Does anyone know when/if it's coming back online?
What timeframe did they quote you for delivery? 6-8 weeks? I want to place an order but want to know how long they think it will be.
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  #203  
Old 08-11-2014, 08:01 PM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

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Originally Posted by Tibault View Post
What timeframe did they quote you for delivery? 6-8 weeks? I want to place an order but want to know how long they think it will be.
6-8 weeks is the estimate. (Dealer told me that he's being told by FiatChryslerJeep that the avg is 40 days.)

Too bad that the VOTS (https://www.jeep.com/vots/) is out since 4/11/2014 [It's not easy to find this but when you click on the link "...please contact us." it sends you to the page: Jeep - Contact Us

That page has a link called: "Tracking a New Vehicle Sales Order " which takes you to this page: Jeep - Contact Us

... and on this page is the message: "How do I track a new vehicle sales order? Due to system enhancements, the Vehicle Order Tracking System (VOTS) has been temporarily shut down for new customers as of April 11, 2014.
Please be advised all customers who had access to the site prior to April 11, 2014, will continue to receive email updates and have the ability to monitor their vehicle through build to delivery.
Thank you for your patience during this time...."


Anyway, that's the info I've found. Sorry for the long-winded post. I'm a newbie here so perhaps this has all been covered somewhere in the forum before. If not, at least now the info is passed on to readers here. It's 4 months so hopefully something will happen soon.




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  #204  
Old 08-11-2014, 09:07 PM
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Re: TRACK your 2014+ Cherokee(KL) build process and delivery HERE!

@rpasetto - Read this post:

How to check order status while VOTS is down - 2014 Jeep Cherokee Forums

It gives instructions on displaying the VOTS data even though the site is 'shut down'. I use it every day.
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