The starting problem has not re-occurred, which makes me think it is not a mechanical issue, but a hacking instance.
Since I'd never used the UConnect internet features, the whole experience has been weird. I'm probably the only person on the planet who does not own a smartphone or text. When I called Chrysler they told me that they had several customers that day who received texts about remote starting.
From what I've read, hacking is not somebody living in their Mom's basement guessing passwords, but usually a disgruntled employee who gives unauthorized access to the corporate network/database where sensitive info is stored. That's what I understand happened with the Sony-North Korea hack. Likewise, the NSA documents were released by a disgruntled contractor (Edward Snowden) who copied the documents on a thumb drive. I guess security is only as good as a firm's least happy programmer even in the most sophisticated organization.
Needless to say, I won't be renewing my UConnect subscription when the trial ends this month. Other than this, I've had zero issues with the vehicle and love it.
Senator Edward Markey has made the news lately on this issue, with a focus on privacy and the security of customer data gathered and maintained by automakers. His staff did a report ''Tracking and Hacking" Here's a news report from CNN/Money
Automakers don't protect you enough from car hackers, senator says - Feb. 9, 2015