Trailhawk starts by itself -- UConnect Hack? - Jeep Garage - Jeep Forum

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Old 01-30-2015, 09:29 PM
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Trailhawk starts by itself -- UConnect Hack?

This evening I was sitting in my living room watching TV when I heard a beep and a car motor. I went to the garage and found my 2014 Trailhawk had started by itself.

My key fob was in my coat pocket in another room, so there was no possibility that I "fat fingered" the remote start. All the computers in my house were turned off, as well. We live in very remote rural area, so there is no chance of a passing remote start command from another vehicle.

I called the UConnect people, and they said that today several customers reported receiving some kind of mysterious remote start message on their Smartphones. I don't have a Smartphone and did not receive any text messages

The UConnect people said that it is possible for a hacker to activate the remote start if they have access to your UConnect account, so advised me to change my PINs and passwords. I did that.

Anybody else have this problem?

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Old 01-30-2015, 09:39 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

First I've heard of that happening. Weird...
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Old 01-30-2015, 10:02 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

Quote:
Originally Posted by BPilgram View Post
This evening I was sitting in my living room watching TV when I heard a beep and a car motor. I went to the garage and found my 2014 Trailhawk had started by itself.

My key fob was in my coat pocket in another room, so there was no possibility that I "fat fingered" the remote start. All the computers in my house were turned off, as well. We live in very remote rural area, so there is no chance of a passing remote start command from another vehicle.

I called the UConnect people, and they said that today several customers reported receiving some kind of mysterious remote start message on their Smartphones. I don't have a Smartphone and did not receive any text messages

The UConnect people said that it is possible for a hacker to activate the remote start if they have access to your UConnect account, so advised me to change my PINs and passwords. I did that.

Anybody else have this problem?
When you look out and see it driving itself down the street you will really have a problem. Just kidding. They may have a problem with the UConnect they don't want to admit to.
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Old 01-30-2015, 10:37 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

Quote:
Originally Posted by BPilgram View Post
This evening I was sitting in my living room watching TV when I heard a beep and a car motor. I went to the garage and found my 2014 Trailhawk had started by itself.

My key fob was in my coat pocket in another room, so there was no possibility that I "fat fingered" the remote start. All the computers in my house were turned off, as well. We live in very remote rural area, so there is no chance of a passing remote start command from another vehicle.

I called the UConnect people, and they said that today several customers reported receiving some kind of mysterious remote start message on their Smartphones. I don't have a Smartphone and did not receive any text messages

The UConnect people said that it is possible for a hacker to activate the remote start if they have access to your UConnect account, so advised me to change my PINs and passwords. I did that.

Anybody else have this problem?
This might be a problem if anyone keeps pets or anything alive in their garage.
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Old 01-30-2015, 11:02 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

Have you read the book Christine?
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Old 01-31-2015, 12:11 AM
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Re: Trailhawk starts by itself -- UConnect Hack?

Where was your second fob?
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Old 01-31-2015, 08:55 AM
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Re: Trailhawk starts by itself -- UConnect Hack?

The second fob was in my wife's purse and she was in the bathroom no where near the second fob.

This could be a problem for anyone with an attached garage. In theory, when remote start is activated, it only runs for 15 minutes.

The possibilities seem to be:

1. Someone hacked UConnect -- all you need is the owner's e-mail and password to start UConnect vehicles or lock/unlock doors. Lots of news these days about major security breaches at big companies. If anyone has a UConnect account, I suggest changing passwords and deleting the credit card you have on file with Chrysler.

2. There's a short or something in the remote start system. Since the key fob requires 2 presses of the button, the short seem unlikely to be with the fob. If it's mechanical, I would expect it to repeat itself.
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Old 02-03-2015, 02:26 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

This is why I wont use my smartphone to control anything but email. And I will not register with Uconnect. Having said that it might be possible that they got in through the Uconnect site since you don't have a smartphone. This is the most likely cause. Someone could hack into the vehicle with a computer and start the vehicle like the remote would, but I would think that's the least likely cause.

There could also be a flaw or problem in the control system that caused the unwanted start up.

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Quote:
Originally Posted by BPilgram View Post
This evening I was sitting in my living room watching TV when I heard a beep and a car motor. I went to the garage and found my 2014 Trailhawk had started by itself.

My key fob was in my coat pocket in another room, so there was no possibility that I "fat fingered" the remote start. All the computers in my house were turned off, as well. We live in very remote rural area, so there is no chance of a passing remote start command from another vehicle.

I called the UConnect people, and they said that today several customers reported receiving some kind of mysterious remote start message on their Smartphones. I don't have a Smartphone and did not receive any text messages

The UConnect people said that it is possible for a hacker to activate the remote start if they have access to your UConnect account, so advised me to change my PINs and passwords. I did that.

Anybody else have this problem?
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Old 02-04-2015, 06:27 AM
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Re: Trailhawk starts by itself -- UConnect Hack?

I saw a report in the news that talked about how the UConnect system in Jeeps is the easiest one to hack on the market.
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Old 02-06-2015, 12:01 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

I seen a report of BMW's Connected Drive system being hacked. Hackers were able to unlock the doors to different cars. The article states that BMW has started 'beaming' software patches to Connected Drive cars and that he patches contain HTTPS encryption. The Connected Drive system works over the public cellular network. I wonder if Jeep's UConnect works in the same way? If it does then a hack is very probable.
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Old 02-06-2015, 12:55 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

Did you get any emails that commands were sent to your vehicle? I think this is user choice in UConnect setup.

Usually the email arrives within 5-10 minutes of the command being issued. Though I suppose a hacker could cancel that option.
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Old 02-06-2015, 02:28 PM
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Re: Trailhawk starts by itself -- UConnect Hack?

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Originally Posted by osunut View Post
I seen a report of BMW's Connected Drive system being hacked. Hackers were able to unlock the doors to different cars. The article states that BMW has started 'beaming' software patches to Connected Drive cars and that he patches contain HTTPS encryption. The Connected Drive system works over the public cellular network. I wonder if Jeep's UConnect works in the same way? If it does then a hack is very probable.
I'd be somewhat surprised if either the North Koreans or the Chinese or even the Russians could beam signals to a specific vehicle...

The remote start comes in over ordinary old cell network. How much validation and security is involved no idea, but I'd doubt it would take the NSA more than a few minutes to start your vehicle for you....

One could always load up the Tor browser and hit the dark web for how to do this to a UConnect vehicle, or one could disable the feature.

And, consider that there just might be something physically busted in the UConnect radio hardware...
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