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Old 12-03-2013, 11:39 AM
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uconnect 13.38

I have uconnect 13.15 on 2014 Grand Cherokee; my dealer says I need to upgrade to 13.38; does this mean I bypass 13.19? ie that 13.38 is a cumulative update? My radio's been working perfectly - only issues with SD card and USB stick occasionally freezing - so I don't want the radio to be screwed up if, in fact, I need 13.19 BEFORE 13.38. Thanks for any comments/help.
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Old 12-03-2013, 11:51 AM
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you don't need 13.19 afaik, you can go to the latest and greatest!

check uconnect site, you can download and install yourself
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Old 12-03-2013, 11:57 AM
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Re: uconnect 13.38

Thanks for the swift response.
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Old 12-03-2013, 12:00 PM
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Re: uconnect 13.38

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Originally Posted by jedtullett View Post
I have uconnect 13.15 on 2014 Grand Cherokee; my dealer says I need to upgrade to 13.38; does this mean I bypass 13.19? ie that 13.38 is a cumulative update? My radio's been working perfectly - only issues with SD card and USB stick occasionally freezing - so I don't want the radio to be screwed up if, in fact, I need 13.19 BEFORE 13.38. Thanks for any comments/help.
Hey jedtullett,
My '14 Grand was in the shop last week for a leaking transmission line and the dealer automatically updated my uconnect to the latest (13.38?). My radio worked perfectly before the update ( 13.28) and works just as well today. I say have no fear, plus it's nice your dealership asked you BEFORE they were going to do it.

(p.s. welcome to the Garage. This thread might get more replies/ answers if it were in the Grand Cherokee section...that's where the "experts" are, although the Cherokee family is fast catching up)
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Old 12-03-2013, 12:09 PM
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Re: uconnect 13.38

Thank you. Actually, I thought I was in the right section! But never mind, I'll know for next time - and thanks too for the reassuring words!
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Old 12-26-2013, 04:44 PM
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Re: uconnect 13.38

I updated my Uconnect to 13.48.3 and now my Voice to Text does not work and my surround sound only shows 5 speakers instead of the 9 that comes with the car. seems like this is for maybe a Grand Cherokee not the Cherokee with the upgraded system.
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Old 12-26-2013, 04:59 PM
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Re: uconnect 13.38

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Originally Posted by Cisconetdude View Post
I updated my Uconnect to 13.48.3 and now my Voice to Text does not work and my surround sound only shows 5 speakers instead of the 9 that comes with the car. seems like this is for maybe a Grand Cherokee not the Cherokee with the upgraded system.
If you did it yourself, it requires you to enter your VIN, so you should have gotten the right one. I have the 13.48.3 update, and it cleared up a few features and added some apps and stuff. Works flawlessly.
The update does reset some settings, namely in the radio like the equalizer and the surround feature, so you should check those and adjust if you didnt after the update.
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Old 12-27-2013, 06:56 AM
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Re: uconnect 13.38

I did it my self and I used the right vin. I got the RA4 download. I will have to check as see if the back seat speakers are working. Reading threads it appears there are audio issues with this update.
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Old 12-27-2013, 09:54 AM
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Re: uconnect 13.38

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Originally Posted by Cisconetdude View Post
I did it my self and I used the right vin. I got the RA4 download. I will have to check as see if the back seat speakers are working. Reading threads it appears there are audio issues with this update.
Strange, haven't seen any audio complaints on it at all, but I admittedly spend more time on jeepcherokeeclub because there is much more traffic. Now downloading the update, I have seens tons of complaints on that.
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Old 12-27-2013, 10:27 AM
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Re: uconnect 13.38

yea if your using windows it is best to go get apples surfari browser it worked fine for me. seems like IE and Firefox has issues with the starting of the download software that you must use to get the update.
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