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  #1  
Old 10-06-2014, 06:08 PM
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Where is my Jeep

Ordered Trailhawk 7/28. Built 9/6. In inspection until 9/26. Posted ETD of 10/2. Did not leave plant til 10/2. Was on Dealets web sight as in transit. Today still no Jeep cannot find it. Called Jeep said on hold, told them it was already shipped. Dealer does not know where it's at. Said they called Rep, He is useless. No information. Called another Dealer he confirmed it is listed on hold. Today not on Dealers web sight as being in stock or transit. Where is my Jeep. I printed the MSRP from Dealer websight. No communication from Jeep. Tracking from MOS and left plant 10/2. No one knows where it's at.

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  #2  
Old 10-06-2014, 06:55 PM
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Re: Where is my Jeep

Quote:
Originally Posted by thespaman View Post
Ordered Trailhawk 7/28. Built 9/6. In inspection until 9/26. Posted ETD of 10/2. Did not leave plant til 10/2. Was on Dealets web sight as in transit. Today still no Jeep cannot find it. Called Jeep said on hold, told them it was already shipped. Dealer does not know where it's at. Said they called Rep, He is useless. No information. Called another Dealer he confirmed it is listed on hold. Today not on Dealers web sight as being in stock or transit. Where is my Jeep. I printed the MSRP from Dealer websight. No communication from Jeep. Tracking from MOS and left plant 10/2. No one knows where it's at.
I know they pull out certain cars and hold them for smog testing and fitness.
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  #3  
Old 10-07-2014, 09:01 AM
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Re: Where is my Jeep

I was watching your build since it was above mine on the MOTS tracking. Can you tell me if you ordered the panoramic sunroof or the tech package? It might be on hold as the sunroof is apparently undergoing some regulatory review.
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Old 10-07-2014, 09:58 AM
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Re: Where is my Jeep

MyJeep 2015 was ordered both with the roof and the tech package, has all options except cold package. Funny thing is it was suppose to be at Dealer by now and I printed the MSRP from Jeep inventory and states in transit. Last night when trying to look it up on same inventory, comes up in transit, but has no sticker for vehical posted. No one I call, including Dealer, anthoher Dealer, Jeep has a clue, or will tell me what's going on. This Jeep was ordered July 28, It's my wife's Jeep, She's said it will be a lemon and is getting second thoughts of this purchase. This is no way to communicate with customers
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Old 10-07-2014, 10:12 AM
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Re: Where is my Jeep

The tech package was your first delay. Array waited weeks for his to be built because of it.

Now the Sunroof is undergoing regulatory review. The car's not a lemon, they're just making you wait for some reason. Hopefully it's resolved for your soon! However, it would be nice if they let you know what the true hold up is.
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Old 10-07-2014, 10:16 AM
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Re: Where is my Jeep

Found here: Finally in D Status

Quote:
Originally Posted by mynerva
The panoramic sunroof causes a bit of a delay, because there is currently some regulatory issue with it, and they have to make some updates/changes to it prior to building them into the vehicles. So all new builds with the panoramic sunroof are "waiting to be scheduled" because they are waiting for the sunroofs to be 'adjusted'.
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Old 10-07-2014, 10:18 AM
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Re: Where is my Jeep

You've got level 3 as well - PM Milous, see if he can track it better for you, he might know what's going on with it.
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  #8  
Old 10-07-2014, 04:04 PM
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Re: Where is my Jeep

Called Dealer @ 12:15 He said Jeep arrived this morning. Would have been nice if he called me! MOTS tracking said arrived @ Dealer 10/2 at 7:05 AM Today is the 7th A lot to be desired with Jeep communication. Dealers all tell me Jeeps tracking system is lousy
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Old 10-07-2014, 04:15 PM
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Re: Where is my Jeep

Quote:
Originally Posted by thespaman View Post
Called Dealer @ 12:15 He said Jeep arrived this morning. Would have been nice if he called me! MOTS tracking said arrived @ Dealer 10/2 at 7:05 AM Today is the 7th A lot to be desired with Jeep communication. Dealers all tell me Jeeps tracking system is lousy
That's just an excuse. Sounds to me like they "lost it" in their own facility for 5 days.
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Old 10-08-2014, 08:38 PM
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Re: Where is my Jeep

Just as update to the 'panoramic sunroof' delay ... I got a message from my dealer today, advising that my order is now out of "BG status" (due to sunroof) and back into "BX Status" (ready for scheduling), as the sunroof restriction has been lifted.
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  #11  
Old 10-09-2014, 11:41 AM
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Re: Where is my Jeep

Quote:
Originally Posted by mynerva View Post
Just as update to the 'panoramic sunroof' delay ... I got a message from my dealer today, advising that my order is now out of "BG status" (due to sunroof) and back into "BX Status" (ready for scheduling), as the sunroof restriction has been lifted.

Awesome, mate! That's good news.


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Old 10-13-2014, 03:30 PM
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