Sorry my friend but IMO Jeep deserves ALL the criticism it has been getting.
First it must have taken FCA a year to agree there was a problem and it was ONLY after FMCA got after it. Second, it then took them a YEAR to devise a fix. Third, it totally screwed up the terms of the fix with some owners having to pay and others not. I did not have to pay but when I received a call from FCA about a month ago following up on an open file, I was told I should have paid for the harness. I made it clear that if they billed me the response would come from a noted firm of class action lawyers. When FCA informs FMCA in writing of the conditions which must be met to tow a Cherokee and it DOES NOT include purchasing a wiring harness and a power source, then FCA is IN THE WRONG - PERIOD. The 2014 manual I was provided with at time of purchase and the sales literature made NO reference to this requirement.
Now, my wife LOVES her Cherokee even if we've had a myriad of problems. I want to see FCA survive and thrive. But that doesn't mean we should adopt your point of view.
I added a RVI towed power system and it worked well earlier this week during a 300 mile trip when the fuse was in and the switch was up for 7 hours. BUT, all the extra nonsense was NOT what we thought we were buying and what was held out to us in the owners guide.
As you your comment on other vehicles with electric assisted steering, I find it interesting that I've not been made aware of even one complaint of the nature we've encountered with the Cherokee.
Our prior toad was a 2011 Ford Escape (and prior to that a 2007 Tahoe LTZ and a 2004 Colorado). The Escape had EAS and that did not present a problem. The Escape problem was the transmission. Ours did not burn up but we found we were always on edge wondering if it was going to be our turn - which is why we moved to the Cherokee.
What you may be missing is the fact that the Escape and the Honda CR-V (prior to the current model which has a CVT and is no longer towable four down) both required the ignition to be in the accessory position when towing. I don't know but I suspect that solved any EAS issue. Frankly, it makes me wonder why FCA didn't just take the same approach and have the EAS processor powered when the ignition was in accessory and run modes and then tell us to run power from the MH - since that is what we've ended up having to do anyway.
As to the fellow who bought a Cherokee a couple of weeks ago, I suspect the culprit may be the sales person. My experience purchasing vehicles over 55 years has been that far too many sales people do not have an adequate knowledge of their product. In this case the sales person likely knew it was going to be towed but was probably unaware of the death wobble. When I went to my dealer with the bad news the Service Manager had not even heard of the wobble problem. The staff at FCA Customer Care were equally uninformed. I just took a look at the FMCA 2016 towables list and I do not see any reference for the need for the special wiring harness and power. If FCA did not notify FMCA of these requirements (please keep in mind that FMCA gets the manufacturers' towing assertions IN WRITING every year) given what it knew of the problem by the submission date, then is sure should be faulted. If it did notify FMCA and FMCA did not include these requirements then FMCA should be faulted.
What surprised me was that this chap I've mentioned had a 2016 manual for a recently purchased Cherokee and it did not address the need for the harness. Since when should a purchaser who receives a hardcopy manual be required to go and search the FCA web sites looking for changes?
BTW, when talking to a rep at RVI he told me that the CR-V was very popular as a toad and given it is no longer towable what they've observed is a big bump in the use of the Cherokee as a toad. FCA should be pleased with that and hopefully it won't blow this opportunity to expand sales by not informing buyers of the precise towing requirements.
BTW2. About 10 hours before starting this thread I send the details to the Jeep Cares folks on this forum but have not received a reply.
Originally Posted by ragoodsp
I am not aware nor have I seen a word about anything that might have changed in 2016/17 to alleviate the potential for a Cherokee to wobble. Perhaps the dealer would never have know the owner was going to tow the vehicle four down so would not put two plus two together and recommend that the new harness be installed? There sure seems to be a lot of discussion surrounding this issue and I am not sure it is all that deserving. get the harness have jeep install it free if it is still in warranty, purchase the toad towing box from Brake Buddy, run a 12 volt line to the small box and away you go. I have done this to my Cherokee and towed it for 1000 miles last week without a single problem and no dead battery. Any vehicle including a CRV with electric power steering is going to be prone to the same issue, everyone just loves to jump on Jeep!