2014 Ecodiesel DEF Injector Class Action? - Page 3 - Jeep Garage - Jeep Forum

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  #25  
Old 12-24-2014, 10:21 AM
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Re: 2014 Ecodiesel DEF Injector Class Action?

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Originally Posted by rubberjeep View Post
Claimed I ran over something when they called. I then spoke with them and said no the only thing I may have ran over is a puddle. They even admitted its a terrible design, but nothing they can do warranty wise. Yes I could have argued and gone to a different dealer and wheeled and dealed. Issue is time. I don't want to pay for a loaner. I don't have a third vehicle in my family. I especially don't like depending on others to give me a ride, even my gf though she doesn't mind. Right now i'm driving around one of the work trucks F250 Diesel King Ranch. It's a bit of a pain and getting my dog in and out of it is even more of a chore.

Needless to say it just wasn't worth it for me to go through the hassle of being without a car. Not to mention if I just continue to drive it which I coudl have the DEF was leaking at a rate of half a tank a week. That can get pricey in itself. As every week that is probably around $40.00. Not a huge amount, but it adds up fast.

So rather then argue my choice was to just pony up the $500. Was I happy about it, no, but on the same token given my options that made the most sense to me.
Try harder - $500 is not trivial!. Call Jeep Customer Service for help in getting you the part (it should still be on backorder, and even if your dealer has one in stock, call for help anyway to get it documented). Your dealer SHOULD NOT be charging you for this. My dealer didn't even hint at any cost to me for replacing mine, and they helped get me into a rental paid by FCA corporate until the part came in. THIS IS NOT YOUR FAULT. If your dealer won't fight for you, then find one who will...

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  #26  
Old 12-24-2014, 10:26 AM
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Re: 2014 Ecodiesel DEF Injector Class Action?

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Originally Posted by Roadkill View Post
Oh, I agree.

However, in reality what will happen is that instead of getting that check what you will get in 10 years is a coupon for $100 off a purchase of $750 or more in MOPAR accessories from Chrysler's mopar.com website (*offer valid for 30 days, in stock items only, does not include shipping, handling, or applicable taxes), and the lawyers will receive $50 million.

...and you'll still have to pay to get the DEF injector fixed, but now you can't sue for damages because you were declared part of the class and have been "made whole" by that coupon from the settlement.

I've been included in enough class action lawsuits by now to be appropriately cynical.
This one should be much more clean-cut, even more so than the "rear-end collision caused burst into flames" recall solution of adding a tow hitch. There WILL be action, and the settlement will either be a recall action to install a plate, OR reimbursement for costs incurred in procuring your own plate (which is why DOM sent us invoices to document our costs!). I don't think it will be anything more than that, which is why it is crucial that you do not shell out anything to repair the injector due to their craptacular design - you won't get that money back.
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  #27  
Old 12-24-2014, 03:01 PM
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Quote:
Originally Posted by adw_tdi View Post
This one should be much more clean-cut, even more so than the "rear-end collision caused burst into flames" recall solution of adding a tow hitch.
...does that mean you will want to use the $100 off $750 or more in overpriced MOPAR accessories coupon they will issue to me as the settlement? No sweat, because I won't have any use for it.

Haha.

Heh, I'd be happy to be wrong, but the scenario you described would be the first time I experienced any sort of class action lawsuit outcome that was anything but an exploitation of the class.
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  #28  
Old 12-29-2014, 09:01 AM
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Re: 2014 Ecodiesel DEF Injector Class Action?

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Originally Posted by 1Zach1 View Post
Do class action suits do anything but make lawyers rich?

And if my dealer made me pay for a broken Def injector I'd tell them to pound sand and run that up the chain to get Chrysler to pay for it.

What he said... make FCA pay for it.
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  #29  
Old 12-29-2014, 10:01 PM
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Re: 2014 Ecodiesel DEF Injector Class Action?

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Originally Posted by adw_tdi View Post
This one should be much more clean-cut, even more so than the "rear-end collision caused burst into flames" recall solution of adding a tow hitch. There WILL be action, and the settlement will either be a recall action to install a plate, OR reimbursement for costs incurred in procuring your own plate (which is why DOM sent us invoices to document our costs!). I don't think it will be anything more than that, which is why it is crucial that you do not shell out anything to repair the injector due to their craptacular design - you won't get that money back.

Well that wasn't the reason for invoices. But yes. A record for this is good to have once they /if they reimburse us!!
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  #30  
Old 12-30-2014, 09:21 AM
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Re: 2014 Ecodiesel DEF Injector Class Action?

I don't frankly care if I get reimbursed for the plate I bought. The good it does and the peace of mind it instills far outweighs the cost of it. We fixed a problem before FCA could even admit there is a problem. Now I can drive it like I should have been able to drive it from day one. 175.00 is cheap to put that problem behind you......
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  #31  
Old 12-30-2014, 09:52 AM
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Quote:
Originally Posted by rubberjeep View Post
Claimed I ran over something when they called. I then spoke with them and said no the only thing I may have ran over is a puddle. They even admitted its a terrible design, but nothing they can do warranty wise. Yes I could have argued and gone to a different dealer and wheeled and dealed. Issue is time. I don't want to pay for a loaner. I don't have a third vehicle in my family. I especially don't like depending on others to give me a ride, even my gf though she doesn't mind. Right now i'm driving around one of the work trucks F250 Diesel King Ranch. It's a bit of a pain and getting my dog in and out of it is even more of a chore.

Needless to say it just wasn't worth it for me to go through the hassle of being without a car. Not to mention if I just continue to drive it which I coudl have the DEF was leaking at a rate of half a tank a week. That can get pricey in itself. As every week that is probably around $40.00. Not a huge amount, but it adds up fast.

So rather then argue my choice was to just pony up the $500. Was I happy about it, no, but on the same token given my options that made the most sense to me.
So when it breaks again next time you splash thru a puddle, you won't have any problems paying for it again, making it a $1000 repair bill. You have just set yourself a precedent with this dealer... make me pay for a crap design.
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  #32  
Old 12-30-2014, 10:30 AM
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Re: 2014 Ecodiesel DEF Injector Class Action?

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Originally Posted by Stbentoak View Post
I don't frankly care if I get reimbursed for the plate I bought. The good it does and the peace of mind it instills far outweighs the cost of it. We fixed a problem before FCA could even admit there is a problem. Now I can drive it like I should have been able to drive it from day one. 175.00 is cheap to put that problem behind you......

It's amazing how a piece of aluminum makes you feel in this jeep lol. No joke. Ever since I put on the prototype plate. I have charged many many puddles and big bodies of water. I need to get a go pro going .
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  #33  
Old 12-30-2014, 12:49 PM
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Originally Posted by dom42 View Post
It's amazing how a piece of aluminum makes you feel in this jeep lol. No joke. Ever since I put on the prototype plate. I have charged many many puddles and big bodies of water. I need to get a go pro going .
It's great to no longer have to fear puddles on pavement. With this plate installed, my Jeep is finally Highway Rated®.
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  #34  
Old 12-30-2014, 12:51 PM
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Re: 2014 Ecodiesel DEF Injector Class Action?

Lol. Mall rated, hwy rated, puddle rated etc.

Thanks for the support.
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  #35  
Old 01-05-2015, 05:32 PM
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Re: 2014 Ecodiesel DEF Injector Class Action?

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Originally Posted by rubberjeep View Post
Hey guys. Just got the call from my service department. My skid plate is already on order, but I got hit with the DEF Injector being broken much like a lot of others on here. Anyway probably ran through a puddle too fast or slow or who knows. Anyway does anyone know if there's any pending class action lawsuits about this? My dealerships hitting me with a $500 fee for parts and labor, is what it is I don't blame them. Chrysler is the one with the faulty design. Not about the money either just the principal.

Anyway was just wondering. I'm sure this has happened to enough people at this point for some lawyer somewhere to at least scare Chrysler enough to settle.
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  #36  
Old 01-06-2015, 07:26 AM
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Re: 2014 Ecodiesel DEF Injector Class Action?

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Originally Posted by philbytx View Post
I previously owned a BMW 525i and BMW, in their wisdom, designed a water pump with a steel shaft and a plastic impeller. It was a known defect with the M50 motor and was like a time bomb! If and when the impeller broke off and disintegrated, it would block water passages and cause the motor to overheat, which is a VERY expensive proposition.
Same thing owners of the 996 version of the 911 had to deal - Intermediate Shaft Bearing failure. That was on a base $60k car in the early 00's and Porsche didn't do anything for its owners unless the engine blew up under warranty.
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