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  #49  
Old 06-23-2014, 06:42 PM
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Re: 2014 ecodiesel in shop

The station I fill up at is down the block from my yard. He only sells regular diesel fuel. I have been using the same station for past 7 years to fill my trucks and equipment and never had a problem.i have not fueled up anywhere else besides driving to Florida in the winter. The issue I am having is that the dealer is blaming the fuel 3 weeks after trying to fix the jeep. I spoke to the gas station owner and he offered to get a diesel sample tested but also told me that he has had 4 deliveries of fuel since my jeep has been in the shop. The dealer is only going by a visual inspection of diesel claiming it is not the right color and has a blue tint to it .


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  #50  
Old 06-23-2014, 06:53 PM
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Re: 2014 ecodiesel in shop

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Originally Posted by petroszz4 View Post
The dealer is only going by a visual inspection of diesel claiming it is not the right color and has a blue tint to it .


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Visual inspection? That's insane.

Did you ever get that fuel sample back on the 16th?
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  #51  
Old 06-23-2014, 07:02 PM
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Re: 2014 ecodiesel in shop

My attorney advised me not to get a fuel sample because if someone at the dealer messed with it and it came back contaminated I would be responsible Right now we stand at the jeep was driven to the dealer with a ticking/missing issue and 3 weeks later it is not able to start or be driven. That is what the service manager told me when I wanted to take it to another dealer.


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  #52  
Old 06-23-2014, 07:06 PM
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Re: 2014 ecodiesel in shop

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Originally Posted by petroszz4 View Post
My attorney advised me not to get a fuel sample because if someone at the dealer messed with it and it came back contaminated I would be responsible Right now we stand at the jeep was driven to the dealer with a ticking/missing issue and 3 weeks later it is not able to start or be driven. That is what the service manager told me when I wanted to take it to another dealer.


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Sounds like good advice. I hope you get this resolved in your favor.
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  #53  
Old 06-23-2014, 08:10 PM
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Re: 2014 ecodiesel in shop

Petro,

The high pressure fuel pump used in the 2014 GC is a Bosch CP4.2, an aluminum body pump that has a well documented history of catastrophic failure on the same diesel fuel that the prior generation HPFP, the Bosch CP3.2, a steel body pump, runs on without failure.

The issue is so prevalent in the VW Jetta that one owner invented a device that limits the damage done to the rest of the fuel system when the HPFP fails, so the repair expense is contained to just the replacement HPFP, not the entire fuel system.

Your dealer is doing you a disservice by using color as proof of contaminated diesel fuel. If there is any way possible, please get a sample of fuel, in a clean container, even if you have to ask a friend who knows how to get the sample. It could literally save you multiple thousands of dollars in repairs. Your insurance company may well want a sample also, but for your own protection, get a sample if you can.



After you get your fuel sample, call Chrysler back, not the dealership and let them know you're having the fuel tested and you want a copy of their fuel lab analysis for comparison. Don't let them redirect you to the dealer, let them know that Chrysler is providing warranty, not the dealer and without a written lab analysis from Chrysler, there is no legitimate proof of fuel contamination.

If they won't provide it, ask to speak with their supervisor. You can do this calmly and without being combative. Keep a written log of who you call, by name and date and what was said.

I'd suggest asking your insurance company to request a writen copy of the fuel analysis from Chrysler as well. If you let Chrysler slide on this, they will take the path of least resistance. You will need the fuel lab report that you send in yourself in case your insurance company either won't cover this kind of problem or won't cover contaminated fuel. Either way, you have a 50/50 chance of coming out ahead if you can prove good fuel.

Best wishes.



Quote:
Originally Posted by petroszz4 View Post
The station I fill up at is down the block from my yard. He only sells regular diesel fuel. I have been using the same station for past 7 years to fill my trucks and equipment and never had a problem.i have not fueled up anywhere else besides driving to Florida in the winter. The issue I am having is that the dealer is blaming the fuel 3 weeks after trying to fix the jeep. I spoke to the gas station owner and he offered to get a diesel sample tested but also told me that he has had 4 deliveries of fuel since my jeep has been in the shop. The dealer is only going by a visual inspection of diesel claiming it is not the right color and has a blue tint to it .


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Old 06-23-2014, 08:23 PM
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Re: 2014 ecodiesel in shop

Well said Ranger!
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  #55  
Old 06-23-2014, 08:46 PM
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Re: 2014 ecodiesel in shop

Saw your post after my earlier response. Your attorney's premise appears to depend entirely on your lack of documented fuel contamination. If anyone produces a lab analysis showing bad fuel in your tank, then Chrysler isn't legally obligated to warranty the repair. Do you think Chrysler would come up with such a report if you pursue the legal path?

As for your Jeep driving in on its own power, it seems to me that all Chrysler has to do is produce a fuel systems engineer as an expert witness, claiming that your fuel system was self-destructing on the way to the dealership. Then produce some internal tests proving his assertion and you're done. Except for your attorney's bill.

If it helps, show your attorney the tdiclub.com site and the thread on HPFP failure analysis and the links to the NHTSA VW investigation documents. It may help.

Best wishes.

Quote:
Originally Posted by petroszz4 View Post
My attorney advised me not to get a fuel sample because if someone at the dealer messed with it and it came back contaminated I would be responsible Right now we stand at the jeep was driven to the dealer with a ticking/missing issue and 3 weeks later it is not able to start or be driven. That is what the service manager told me when I wanted to take it to another dealer.


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  #56  
Old 06-24-2014, 06:09 AM
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Re: 2014 ecodiesel in shop

Yeah, on not getting a sample at this point I kind of understand where the lawyer is coming from - but remember when you're the plaintiff in litigation the burden of proof is on you to prove your claim by a preponderance of the evidence. Hard to do that with no evidence.

It's a good point also about the insurance company wanting something more than "The dealer said it was bad fuel and refused to warranty it." Speaking of which, does anybody know of any experience with insurance claims on bad fuel damage?
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Old 06-24-2014, 08:25 AM
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Re: 2014 ecodiesel in shop

This situation sounds like a nightmare indeed. Best of luck to the OP in getting this solved.
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Old 06-24-2014, 09:34 AM
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Re: 2014 ecodiesel in shop

Area man says gas station sold him bad diesel

Augh, I can just hear my wife now: "I told you not to buy a diesel!"

How prevalent is this sort of problem? Is it really a struck-by-lightning sort of thing, or actually something to worry about?

Man blown out of shoes by lightning

"I told you not to wear those shoes!"
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  #59  
Old 06-24-2014, 08:49 PM
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Re: 2014 ecodiesel in shop

Would a lubricity diesel additive help reduce the risk of the HPFP shredding itself? Is it worth it to invest in regular applications of something like XPD?
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  #60  
Old 06-24-2014, 09:59 PM
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Re: 2014 ecodiesel in shop

If the dealer knew you were coming in to get a fuel sample to prove him wrong, he would make damn sure that if your tank was not previously contaminated, it would be now.
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