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  #25  
Old 11-10-2013, 02:56 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

Picked up Overland ecoDiesel from dealer last night. Following are a couple of comments:

1) Salesperson said the corrosion warranty is not covered in Wisconsin. Is this true?

2) Salesperson gave me a detailed overview from inside of GC. Main question I had for salesperson was how do I turn on the lights. Salesperson responded that the lights automatically go on. In fact, this is only true if the lights are set to "AUTO headlight", but the lights were set to "off: daytime running lights". 22 mile ride home at nighttime was not easy. 1 or 2 cars flashed lights at me. I had difficult time taking turns in subdivision with turn signal on because daytime running lights would turn off. Ended up not using turn signal because I could not see when making a turn. (I watched several videos about features of Jeep GC.) Jeep should produce video on how to use lights for both customers and sales staff.

3) Salesperson said that I should bring in for service every 5000 miles. This is more frequent than in manual. Is service every 5000 miles needed?

4) I asked salesperson if urea was full. Salesperson said yes, but tank was less than 1/2 full.

5) I asked if TSB 08-049-13 Rev E dated Oct 25, 2013 has been updated. Salesperson said he thought so. (Current software version is 13.33.7)

6) I requested to not have any dealer decals put on vehicle. Overland had dealer decal installed. Salesperson proceeded to pull off decal.

7) Blind spot monitoring system did not work.

8) Dealer wanted to sell me extended warranty from Fidelity Warranty Company. Based on quick internet search, this looks like a ripoff company. I purchased the 8 year 120k Chrysler Maximum Care plan with 100$ deductible for 2k. (Maybe jeep should have dealers only sell quality plans.) Thanks Willx for your informative posts regarding warranties.

Thanks to all JNAP employees who produced this outstanding vehicle! (I will provide a more detailed review with a number rating later.) I am proud to own the diesel JGC assembled in the USA. My favorite comment is from chevyboy_711: "Your Jeep is my job. You quit buying 'em, and I quit working.. So on behalf of everyone at JNAP, thank you for your purchase(s). Enjoy!"
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Old 11-10-2013, 03:36 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

You can't get a reading on a tank of gas if your vehicle goes more than 300 miles before empty because only the 300 newest miles are used with the older miles being dropped off continuously Your average shown can never be more than the last reset up to 300, that's the complaint. If you have a full size truck with a Cummins depending on the year/options it isn't even capable of tracking average mileage for a half of a tank.

Please keep in mind I'm saying this is true IF it hasn't changed in the last couple of years. I personally use a phone app called My Car to track my millage using real math at the pump with all my vehicles.
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Old 11-10-2013, 04:26 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

Quote:
Originally Posted by uwBadger View Post
Picked up Overland ecoDiesel from dealer last night. Following are a couple of comments:

1) Salesperson said the corrosion warranty is not covered in Wisconsin. Is this true?

2) Salesperson gave me a detailed overview from inside of GC. Main question I had for salesperson was how do I turn on the lights. Salesperson responded that the lights automatically go on. In fact, this is only true if the lights are set to "AUTO headlight", but the lights were set to "off: daytime running lights". 22 mile ride home at nighttime was not easy. 1 or 2 cars flashed lights at me. I had difficult time taking turns in subdivision with turn signal on because daytime running lights would turn off. Ended up not using turn signal because I could not see when making a turn. (I watched several videos about features of Jeep GC.) Jeep should produce video on how to use lights for both customers and sales staff.

3) Salesperson said that I should bring in for service every 5000 miles. This is more frequent than in manual. Is service every 5000 miles needed?

4) I asked salesperson if urea was full. Salesperson said yes, but tank was less than 1/2 full.

5) I asked if TSB 08-049-13 Rev E dated Oct 25, 2013 has been updated. Salesperson said he thought so. (Current software version is 13.33.7)

6) I requested to not have any dealer decals put on vehicle. Overland had dealer decal installed. Salesperson proceeded to pull off decal.

7) Blind spot monitoring system did not work.
1. I doubt the warranty is not covered just for living in a specific state. That seems like it would be hard to enforce.

2. Almost every vehicle has the same type of head light switch, including the jeep GC. Located to the left of the steering wheel on the console. You just turn it to one of 4 positions. At night 2 of those 4 will turn the lights on. There is no need for supplemental training to turn on head lights.

3. The first oil change should be early, like 3000 miles or less. This is due to the engine break in process, and the oil getting contaminated quickly during the first few thousand miles.
After the first one just go when ever the vehicle tells you to. The max limit should be 1 year or around 10,000 miles. Which ever comes first.
As a reference BMW has a 1 year or 12,000 oil change schedule on there diesels, or at least on my 2011 335d.
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Old 11-10-2013, 06:05 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

I know the GMs have two one that tells you average from the last time you reset it and on is instant. So if you hammer down the instant one changes but if it has been 1000 miles since the overall has been reset it will have little to no change.
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Old 11-10-2013, 07:52 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

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Originally Posted by colby1035 View Post
2. Almost every vehicle has the same type of head light switch, including the jeep GC. Located to the left of the steering wheel on the console. You just turn it to one of 4 positions. At night 2 of those 4 will turn the lights on. There is no need for supplemental training to turn on head lights.
It was dark by the time the salesperson, my daughter, and I sat in the jeep GC. I started the car and was looking for the light switch on the left side of the steering wheel. Then I asked the salesperson where is the light switch. Response from sales person was that the Overland had automatic lights and there is no need to turn the lights on. I proceeded to drive home with only running lights on. I still think it would be a good idea to train the sales staff and customers about the operation of the lights because telling customers to not turn on the lights is dangerous.

Another idea would be for the car to issue a warning that only the running lights are on when the car is moving and it is dark outside.
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Old 11-10-2013, 08:00 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

Quote:
Originally Posted by uwBadger View Post
It was dark by the time the salesperson, my daughter, and I sat in the jeep GC. I started the car and was looking for the light switch on the left side of the steering wheel. Then I asked the salesperson where is the light switch. Response from sales person was that the Overland had automatic lights and there is no need to turn the lights on. I proceeded to drive home with only running lights on. I still think it would be a good idea to train the sales staff and customers about the operation of the lights because telling customers to not turn on the lights is dangerous.

Another idea would be for the car to issue a warning that only the running lights are on when the car is moving and it is dark outside.



They have indicators to let you know when the headlights are on. A driver should be able to figure out that it's dark out.

The salesman should have explained it better. You should have pulled over and found the light switch instead of driving in an unsafe manor. When you get behind the wheel YOU are responsible ... Or should be.


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Old 11-10-2013, 08:11 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

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Originally Posted by bill_de View Post
They have indicators to let you know when the headlights are on. A driver should be able to figure out that it's dark out.

The salesman should have explained it better. You should have pulled over and found the light switch instead of driving in an unsafe manor. When you get behind the wheel YOU are responsible ... Or should be.


---
The daytime running lights on the Jeep GC are brighter than the lights in my existing vehicle. I did not know I was driving with only the running lights on until I was at home and read the owners manual. The dangerous part was that the tail lights were not on and I was driving on an interstate: I had no idea that the tail lights were not on.
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  #32  
Old 11-10-2013, 09:15 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

Manual is online. I have read it and see that some things are consistent like the headlight switch but others will take some in the JGC seat training especially the EVIC.
Good thing is you made it home safely and now you can study that dictionary sized operator manual
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Old 11-10-2013, 09:24 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

Quote:
Originally Posted by uwBadger View Post
Picked up Overland ecoDiesel from dealer last night. Following are a couple of comments:

1) Salesperson said the corrosion warranty is not covered in Wisconsin. Is this true?

2) Salesperson gave me a detailed overview from inside of GC. Main question I had for salesperson was how do I turn on the lights. Salesperson responded that the lights automatically go on. In fact, this is only true if the lights are set to "AUTO headlight", but the lights were set to "off: daytime running lights". 22 mile ride home at nighttime was not easy. 1 or 2 cars flashed lights at me. I had difficult time taking turns in subdivision with turn signal on because daytime running lights would turn off. Ended up not using turn signal because I could not see when making a turn. (I watched several videos about features of Jeep GC.) Jeep should produce video on how to use lights for both customers and sales staff.

3) Salesperson said that I should bring in for service every 5000 miles. This is more frequent than in manual. Is service every 5000 miles needed?

4) I asked salesperson if urea was full. Salesperson said yes, but tank was less than 1/2 full.

5) I asked if TSB 08-049-13 Rev E dated Oct 25, 2013 has been updated. Salesperson said he thought so. (Current software version is 13.33.7)

6) I requested to not have any dealer decals put on vehicle. Overland had dealer decal installed. Salesperson proceeded to pull off decal.

7) Blind spot monitoring system did not work.

8) Dealer wanted to sell me extended warranty from Fidelity Warranty Company. Based on quick internet search, this looks like a ripoff company. I purchased the 8 year 120k Chrysler Maximum Care plan with 100$ deductible for 2k. (Maybe jeep should have dealers only sell quality plans.) Thanks Willx for your informative posts regarding warranties.

Thanks to all JNAP employees who produced this outstanding vehicle! (I will provide a more detailed review with a number rating later.) I am proud to own the diesel JGC assembled in the USA. My favorite comment is from chevyboy_711: "Your Jeep is my job. You quit buying 'em, and I quit working.. So on behalf of everyone at JNAP, thank you for your purchase(s). Enjoy!"
"Salesman", lol. I knew more about cars than most salesman when I was age 12. Car salesmen have a really high percentage of clueless people in that occupation.
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  #34  
Old 11-10-2013, 09:34 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

These things do happen. I had a friend who drove his Audi for 2 months including at night before he found out that the lights were not automatic.

So good thing you made it home safe and yes too bad the dealer is unclear about how their vehicles work.
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Old 11-10-2013, 11:34 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

This is a preliminary review because I really have not had a chance to drive my new Grand Cherokee enough to provide justice to its great attributes.

As said by others, my very first impression is WOW. This really is the most sophisticated trail-ready SUV in the world. I was quite convinced by the time the EcoDiesels were shipped, but I knew I had made the right decision after just ¼ mile of the test drive. So far, I am very impressed. My GC is a Limited with CRD, LUX2, ORA2, ATG, Granite exterior, black interior with 9/28 build date.

Vehicle condition as delivered (Jeep) – 9 / 10
The tailgate alignment is perfect, no issues what so ever. However, there are a couple of fit areas. The driver-side passenger door and the fuel door may need a slight adjustment, as they are not quite flush with body panels. There may also be an alignment issue on the front right hood and fender. These are very minor; I don’t expect an issue at all with adjustments. I have a couple of twisted window gaskets, which I will monitor.

I have found nothing to complain about with paint – no scratches or blemishes, nor have I found anything wrong with the interior – no noise or rattles. Overall, I am very very satisfied with the Jeep build. Thanks Chevy, Marlon, and the whole JNAP team.

Vehicle condition as delivered (Dealer) – 6 / 10
First, let me say that my dealer provided JG members excellent purchase deals and the Internet sales department is top notch. I think the make-ready services could have been better however. I was asked to inspect the vehicle before it had been detailed, making it difficult to inspect the paint condition effectively. The DEF tank was filled, but spilled in the fill compartment and down the side of the body and rear tire. ArmorAll was used on the tires after a request for its exclusion. The front tag bracket was left in the cargo area rather than installed. The RA4 radio was not upgraded to current version, rather I was told that the VIN indicated no update was needed. After a couple of trips back to make-ready, the appearance issues were corrected. No efforts were made to educate me on features and operation. I knew that I could upgrade the radio myself and I really did not need help with the features. However, it would have been nice to be asked.

Vehicle Design – 9.8 / 10
I have to say this again… WOW. There is not much I could change. The CRD offers the best of everything that Jeep has to offer. That sounds like the commercial, but this vehicle is that good! The diesel and 8-speed tranny combination is spectacular - smooth shifts in both directions, no clunks, no issues. All driving so far has been in ECO mode, I have not experimented with Sport mode yet.

Some may believe the seating is a bit firm and not plush enough, but the seating fits me very well. This is a daily driver for me, and I am more concerned about functionality and durability. I think the black leather was a good choice for me, but if I could have had the dark brown in a Limited, I would have gone that route. The heated seats will not get much use in Texas, but the ventilated seats are fantastic and already appreciated.

While I am still getting comfortable with the technology features, I cannot emphasize enough the value of the blind spot warning system available with the Advanced Technology Group. It is worth every penny. I have not yet mastered the adaptive cruise control, but I look forward to getting there soon. I didn’t think the exit/park suspension-lowering feature would be that useful, but it turns out to be a very appreciated feature. I have not activated it as an auto exit option as of yet.

If I have to say something negative about design, I would say it could use additional interior storage nooks, but that’s being very petty.

Uconnect – 9 / 10
My unit was delivered with 13.33.7 version software. On the way home, I received the “Vehicle Phone Needs Service” a couple of times. The message was on for only a few seconds, and no issues were evident with system usage. The following day, I upgraded to 13.38.52, and I have received the phone service messages a couple more times. I will give it 48 hours before re-installing again to see if the message goes away.

Other than the phone message, the Uconnect system has been very responsive; all items appear to work as designed. Music from SD and USB are spot on, however the radio volume seems to be lower than with media choices. The NAV system is super, it even pronounces a major street near me correctly (Fry instead of Fairy). The level of customization for both EVIC and Uconnect is incredible. If it were not for the phone service message, I would have given Uconnect 10/10.

Fuel Mileage – 9 / 10 additional data needed.
Unfortunately, my route home after delivery was in stop/go Houston traffic, no freeways. Even in that mess, I averaged 22.4 mpg – how cool is that! To test highway speed performance, I took a short 20-mile trip at 75 mph with cruise control in use most of the time. EVIC indicated 27.8 mpg. While not scientific, it certainly gives an indication of the incredible fuel mileage expected of this vehicle.

Epilog
In my opinion, Jeep has a HUGE hit with the Grand Cherokee EcoDiesel. I am so glad that I visited Jeep Garage and learned about this incredible vehicle, and I am even more excited to say that I own one. The journey to Jeep ownership took me from newbie questions to a walk through the JNAP facility, and finally having a Grand Cherokee EcoDiesel in my own garage.

I want to thank all of the Jeep Garage members who provided opinions and information along the way. A special thanks to all the “insiders”: Chevy, Marlon, Milous, Willx, and the others I don’t know as well, your insight was especially helpful with my first Jeep purchase. I joined as a lifetime member, and I look forward to staying in touch as we enjoy our Jeeps and encourage others to choose the EcoDiesel.
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  #36  
Old 11-10-2013, 11:42 PM
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Re: 2014 GC "EcoDiesel" OWNERS!!! Review..

Brainstormer
Thanks for the feedback. Just reinforces my decision to go with the JGC with diesel. Soon as my SO gets back in town we will pick a color and get this done with the same dealer you are using (thanks to Shannon on that)...
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