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Old 07-05-2016, 02:58 PM
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Another '14 EcoDiesel Bricked: 30.1K

About two weeks ago I noticed my Summit EcoDiesel was starting to sound like a real diesel engine. No chugging or skipping, no decrease in mileage or performance, just louder than usual. We had a 1200 mile trip coming up so I checked the fluids and my wife and I took off. During the trip I noticed I had to turn the radio up to cover the engine noise so I checked the oil and was down a quart. Hit a jeep dealer to purchase Jeep Approved Oil and continued on. First thing upon reaching my destination I checked in with the local Jeep dealership. The person checking me in said "so you have nothing lighting up on the dashboard, no indication of a rough running engine, and it sounds like a diesel, so what's the problem?" So, being only 500 miles from a scheduled oil change I asked them to change the oil and see if that fixed the problem. It didn't. Over the weekend the engine still "sounded like a diesel", so much so a toll booth attendant said they couldn't hear me over the noise from the engine. Took the truck back into the dealer on Monday and asked them to give the engine a complete look-see. On Tuesday I met up with the technician whom asked me what gas I was using, etcetera, because the "engine sounded just like a diesel should." At that point I told him I had to return home in two weeks and was afraid I'd find myself broken down on the side of the road because something simply was not right with the Jeep. About an hour later he comes back and says "I've got some good news and some bad news." The good news was he found the problem, the bad news was there were metal shards in my oil filter.

Upon trolling the forums I've noticed there have been similar issues with owners. My truck went into the shop on June 17th. The dealership and corporate are still exchanging diagnostic info and from my perspective are not any closer to repairing the truck than the day I brought it in. My wife and I have 9 business days before needing to return home, the 1200 mile return trip. One thing I've learned from this forum is it is unlikely the engine will be fixed/replaced within that time frame.

So far the dealership is treating us well and we have possession of a decent rental car. On the other hand, we're not sure how the conversation's going to go about how we're getting back home.

If anyone has any advice on how best to grease the skids for a timely completion of the repair, please let me know. Also, assuming the engine is replaced, am I going to have the same thing happen 20K-30K down the road when the truck is out of warranty?

Thanks in advance for everyone's help, I'll keep everyone posted as to our progress.

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Old 07-05-2016, 03:27 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

It would be nice to know exactly what is going on with these bricked engines. Getting less comfortable in my Jeep everyday wondering if the sky will fall.
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Old 07-05-2016, 03:46 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

I would ask FCA for an extended warranty.......
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Old 07-05-2016, 04:01 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

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Originally Posted by philbytx View Post
I would ask FCA for an extended warranty.......
Already have the case #. Apparently FCA cannot do anything until the repair has been approved. In order to approve the repair a Chrysler technician has to physically look at the truck. My truck has been in this hold state since 6/26. This is why nothing has been done.
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Old 07-05-2016, 10:43 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

The failure curve for most mechanical devices and electronic devices is steep at the beginning as the early failures are weeded out. It flattens out and then increases again as the devices reach their expected lifetime. Then it becomes flatter and trails out until the last one fails, which takes a lot more time.

Early failures are expected. The vast majority will get the intended life of the vehicle. I've seen nothing yet that leads me to believe the Ecodiesel JGC is a bad product with excessive early failures.
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Old 07-06-2016, 12:30 PM
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Another '14 EcoDiesel Bricked: 30.1K

Quote:
Originally Posted by Parsifal View Post
About two weeks ago I noticed my Summit EcoDiesel was starting to sound like a real diesel engine. No chugging or skipping, no decrease in mileage or performance, just louder than usual. We had a 1200 mile trip coming up so I checked the fluids and my wife and I took off. During the trip I noticed I had to turn the radio up to cover the engine noise so I checked the oil and was down a quart. Hit a jeep dealer to purchase Jeep Approved Oil and continued on. First thing upon reaching my destination I checked in with the local Jeep dealership. The person checking me in said "so you have nothing lighting up on the dashboard, no indication of a rough running engine, and it sounds like a diesel, so what's the problem?" So, being only 500 miles from a scheduled oil change I asked them to change the oil and see if that fixed the problem. It didn't. Over the weekend the engine still "sounded like a diesel", so much so a toll booth attendant said they couldn't hear me over the noise from the engine. Took the truck back into the dealer on Monday and asked them to give the engine a complete look-see. On Tuesday I met up with the technician whom asked me what gas I was using, etcetera, because the "engine sounded just like a diesel should." At that point I told him I had to return home in two weeks and was afraid I'd find myself broken down on the side of the road because something simply was not right with the Jeep. About an hour later he comes back and says "I've got some good news and some bad news." The good news was he found the problem, the bad news was there were metal shards in my oil filter.

Upon trolling the forums I've noticed there have been similar issues with owners. My truck went into the shop on June 17th. The dealership and corporate are still exchanging diagnostic info and from my perspective are not any closer to repairing the truck than the day I brought it in. My wife and I have 9 business days before needing to return home, the 1200 mile return trip. One thing I've learned from this forum is it is unlikely the engine will be fixed/replaced within that time frame.

So far the dealership is treating us well and we have possession of a decent rental car. On the other hand, we're not sure how the conversation's going to go about how we're getting back home.

If anyone has any advice on how best to grease the skids for a timely completion of the repair, please let me know. Also, assuming the engine is replaced, am I going to have the same thing happen 20K-30K down the road when the truck is out of warranty?

Thanks in advance for everyone's help, I'll keep everyone posted as to our progress.
Welcome to the Bricked EcoDiesel Club (BEC), Parsifal. It appears we're growing in numbers, regardless of anyone's calculus on "new product failure rate" and such.

Suffice to say I'm very sorry for your experience. The very same issue happened to me at 19,600 miles. You can read the details here: Motor Bricked at 19,600 miles.. - Jeep Garage - Jeep Forum

There's no one correct method to resolve this type of situation. It really depends on if you really want to keep the vehicle or not. For some, sticking with FCA and their repair timelines and constraints is feasible.
I hired an attorney once I understood that absolutely no one at FCA was really invested in helping get this resolved. For me that was the best route.

PM me if you want any further information.

Good Luck.
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Old 07-06-2016, 05:58 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

Chrysler has approved a repair so parts are cleared to be shipped to the dealership. I still need to speak with the service adviser to see exactly what is being repaired and the expected timeline.

Quote:
Originally Posted by Rule62 View Post
Welcome to the Bricked EcoDiesel Club (BEC), Parsifal. It appears we're growing in numbers, regardless of anyone's calculus on "new product failure rate" and such.
...
Rule62, your thread was the one that inspired me to post my experiences in real-time. Appears there are both good and bad stories that go along with the EcoDiesel phenomenon. Thanks for the PM offer, we'll see what happens before the fat lady sings.
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Old 07-06-2016, 06:04 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

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Originally Posted by philbytx View Post
I would ask FCA for an extended warranty.......
Phil, who did you speak with to get the extended warranty? A person that picked up the FCA call? A case manager assigned to your case? The repair shop?

This is actually important to me since it determines if I keep the vehicle or immediately sell it due to fear of it happening again when the truck is out of warranty.

Thanks.
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Old 07-06-2016, 06:15 PM
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Quote:
Originally Posted by Parsifal View Post
Chrysler has approved a repair so parts are cleared to be shipped to the dealership. I still need to speak with the service adviser to see exactly what is being repaired and the expected timeline.

Rule62, your thread was the one that inspired me to post my experiences in real-time. Appears there are both good and bad stories that go along with the EcoDiesel phenomenon. Thanks for the PM offer, we'll see what happens before the fat lady sings.
I know you guys are upset, but there are a LOT more success stories than catastrophic failures. It's not just "good and bad." There are a handful of failures like this on the jeep.
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Old 07-06-2016, 07:07 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

Quote:
Originally Posted by Floridaman View Post
I know you guys are upset, but there are a LOT more success stories than catastrophic failures. It's not just "good and bad." There are a handful of failures like this on the jeep.
This thread is not intended to slam the EcoDiesel. It IS intended to inform and educate inquiring minds. There is risk in being the first-to-own. My hope is at the conclusion of this experience this thread will convey a great Jeep service success story.


BTW, I love my EcoDiesel. 26MPG @ 85MPH, over 35MPG if I can keep it at 55MPH. That's over 600 miles on a tank of gas! Smooth ride, quiet interior that's well designed and holds up well in adverse conditions. I would really hate to have to get rid of it due to apparently valid concerns over engines that tear themselves apart.
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Old 07-06-2016, 07:26 PM
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Re: Another '14 EcoDiesel Bricked: 30.1K

Interesting, I have an ecodiesel in Australia, and stay up to date on the forums and the local media. I haven't heard of any having this problem here, we had a lot of DPF issues early on, and the odd EGR valve failure, but otherwise it has been good. And we've had this motor here since 2011. There are a few differences between the NA and export models, maybe something there.....
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Old 07-07-2016, 07:36 AM
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Re: Another '14 EcoDiesel Bricked: 30.1K

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Originally Posted by Benn0 View Post
Interesting, I have an ecodiesel in Australia, and stay up to date on the forums and the local media. I haven't heard of any having this problem here, we had a lot of DPF issues early on, and the odd EGR valve failure, but otherwise it has been good. And we've had this motor here since 2011. There are a few differences between the NA and export models, maybe something there.....
I did some research before buying the '14 EcoDiesel. Found out the engine was technically not new and had been in production in Australia and Italy. The only changes made to it for the US market were for emissions control. It was reported as a good engine in those markets so IMHO well worth the risk in the US. There have been a noticeable number of failures here. I would just like to know if they've found and fixed the problem for newer models, or not.
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