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  #13  
Old 12-09-2014, 11:53 AM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by robpp View Post
read up on how the value the lemon.

you will not get what you paid....you will get what its worth with use and mileage and equivalent depreciation. if a perfect one depreciates,,,,so does the lemon.
I have read up on it and I understand I will pay depreciation and mileage, but they must also compensate for loss of use of the vehicle, so it should be a wash for the most part. I'm ok taking a $1-2k hit to get out of the car. Not the $18-20k hit the dealer offered if I traded it in (insulting to say the least).

Nothing wrong with paying for the use I got out of the vehicle.

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Old 12-09-2014, 12:58 PM
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Re: Anyone have a successful buy back?

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Originally Posted by sc32valve View Post
I have read up on it and I understand I will pay depreciation and mileage, but they must also compensate for loss of use of the vehicle, so it should be a wash for the most part. I'm ok taking a $1-2k hit to get out of the car. Not the $18-20k hit the dealer offered if I traded it in (insulting to say the least).

Nothing wrong with paying for the use I got out of the vehicle.
NY Bar association any help in providing contacts for lawyers specializing in lemon law, and whether they offer free initial consultation to see if your case is good enough to take on?

I wouldn't expect a dealer to take it back, as they don't work for FCA, unless that dealer has a secondary business of lemonade stands. But, if you do lemon law it, a dealer willing to work with you/lawyer/FCA might be able to cut some deals presuming you don't go for an Audi [nice--overpriced--but nice].
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  #15  
Old 12-09-2014, 01:47 PM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by lstowell View Post
NY Bar association any help in providing contacts for lawyers specializing in lemon law, and whether they offer free initial consultation to see if your case is good enough to take on?

I wouldn't expect a dealer to take it back, as they don't work for FCA, unless that dealer has a secondary business of lemonade stands. But, if you do lemon law it, a dealer willing to work with you/lawyer/FCA might be able to cut some deals presuming you don't go for an Audi [nice--overpriced--but nice].
I spoke to a Lemon Law attorney this morning that was suggested to me by a friend. He said that this is pretty close to an ideal case with all the documentation I have and exceeding 30+ days out of service. He also said that we can pursue the lemon case even after the vehicle is repaired because of the "loss of use" and at the very least I will get some compensation for that and any lawyer fees.

So it seems that I'm going to go ahead with this, I just wish I had someone that had gone through it with this specific vehicle and model year.
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Old 12-09-2014, 07:31 PM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by sc32valve View Post
I have read up on it and I understand I will pay depreciation and mileage, but they must also compensate for loss of use of the vehicle, so it should be a wash for the most part. I'm ok taking a $1-2k hit to get out of the car. Not the $18-20k hit the dealer offered if I traded it in (insulting to say the least).

Nothing wrong with paying for the use I got out of the vehicle.

When I asked about the loss of use I was told that if they put you in a rental you do not qualify for that but that was from someone who works as a tech for the dealer that is a friend of mine who has heard of cases here in MD.
Good luck to you let us know how it turns out
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  #17  
Old 12-09-2014, 08:11 PM
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Re: Anyone have a successful buy back?

I had a 98 GC with about 17K miles that ended up going back under WI's lemon law. I don't think the laws have changed all that much over the years but I realize that this was quite some time ago, so my experience is anecdotal.

Mine developed a severe drive train vibration that was scary to say the least. The dealer made several attempts to track it down and fix it with no success.

I read my state's lemon law and decided to pursue that action. WI law required going through arbitration with the manufacturer... but only if the manufacturer's arbitration program was certified with the state. At that time, Chysler's wasn't... so I didn't have to waste my time going through it.

I sent a certified letter to Chrysler along with copies of all of my dealer repair orders. Within the time specified by law I received a call from Chrysler. They said they reviewed my claim and then asked me if I wanted my money back or a new vehicle.

I told them that if they were willing to stand behind their vehicles like that then I'd have no problem getting another Jeep. Since we were already into the start of the next model year I ended up with a 99, just paying the difference in sticker price.

The whole process was smoother than I thought... start to finish in less than a month.

Two key factors here...

1) Once you start the lemon law process the dealer is completely out of the picture. It's now between you and Chrysler. Yet my dealer went to bat for me with Chrysler, which I really appreciated. They didn't have to do that.

2) Chrysler knew without a doubt from the beginning that I thoroughly understood how my state lemon law worked. There was no argument or BS from them during the entire process.

I did all of it on my own without consulting or hiring an attorney. Granted, I didn't have to deal with arbitration. If I had then I probably would've had to consider hiring one. I got lucky and didn't have that expense.
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  #18  
Old 12-28-2014, 07:39 PM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by sc32valve View Post
I have read up on it and I understand I will pay depreciation and mileage, but they must also compensate for loss of use of the vehicle, so it should be a wash for the most part. I'm ok taking a $1-2k hit to get out of the car. Not the $18-20k hit the dealer offered if I traded it in (insulting to say the least).

Nothing wrong with paying for the use I got out of the vehicle.
I tried to get a vehicle swap for my '14 JGC Diesel, but Chrysler refused. However, they did offer a $2500 trade in certificate... so, was able to get $38k trade-in for my vehicle with 14k miles on it (paid $43.5k).

The dealer also gave me a good deal on a new '15 Gas overland (4.1% below invoice). Hopefully, my luck with the gas engine JGC will be better than with the Diesel!
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  #19  
Old 12-28-2014, 08:13 PM
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Re: Anyone have a successful buy back?

Have you talked to your dealer GM/owner about the issues? I am going through the process now and would recommend attempting to work with the dealer and the regional Chrysler rep. The rep is the one that can approve things like a buy back or swap. If you are nice to the dealer and have them on your side they can get the rep engaged and on your side as well.


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Old 01-22-2015, 02:19 AM
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I'm going through the process now. I called 1-800- Lemon Law. They only get paid if they win the case and Chrysler has to pay attorney fees. The lawyers there said I have a good case and Chrysler will more than likely settle. My Jeep has been to the shop 5 times now for the same DEF error. They keep replacing parts but the check engine light comes back on the next day. If they buy back I will more than likely wait and order a 2016. I'm hoping there will be changes to the DEF system. I'm assuming if people keep reporting lemons they will call for a full recall and make changes to the system. I preferably would rather no DEF system. I currently have over 30k miles on it, but according to the lawyer it goes back to when you first brought the vehicle in for the error. You also get reimbursed for any other money you put into it since then. Anyway, its worth a shot to see what they offer. If I can get a new one and keep my payments the same, I would be happy.
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  #21  
Old 01-22-2015, 10:04 AM
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Re: Anyone have a successful buy back?

I went through this in 1991 in FL. What they did is take the sales price of the car and divided by 120K miles (The was what they thought was the useful life of the car). Then took that number and multiplied it by the mileage of the first repair. Then deducted that from the total sales price and that was our refund.
Example $20,000 car divided by 120000=0.17 cents per mile. First repair was at 1000 miles. So, 1000 miles X 0.17 cents is $170.00. $20000-$170=$19830.
FL it had to be a safety issues and the first time we got rejected because we answered a question wrong. The whole process took almost 6 months. Good luck. When and if you go to arbitration have several second written opinions. Have every repair slip. The MFG will come with all sorts of stuff.
Some states also make you notify the MFG in writing that you are going to turn it in as a lemon and they get one more final chance to fix the repair.
Good luck.
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  #22  
Old 01-22-2015, 10:29 AM
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Re: Anyone have a successful buy back?

I had a buy back on the vehicle I purchased before the JGC and in the state of VA the only loss on the vehicle is based on usage IE the mileage * mileage allotment by the tax code. So I received every dollar back except for EX: 5000 miles used * $0.56 = $2800. So if I paid $50,000 all in for the vehicle (Vehicle Price, Tax, Title, Fees) I received $47,200 in cash back.

Again, this was an example of how the VA Lemon Law works and this was handled with a different manufacturer. The vehicle was also in good shape and had no cosmetic issues that would have also been deduced from the settlement. If it would have had cosmetic issues this would have been an agreed upon number between myself and the manufacturer as a further reduction of value.

Also, in VA the code sounds similar to NY that the vehicle has to be in the shop for 30+ days (total days, not business days) or have been repaired for the same issue 3+ times within 18 months of purchase. Doesn't matter what it is as long as it is an issue that is unable to be resolved.
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Old 01-22-2015, 10:32 AM
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Re: Anyone have a successful buy back?

My 2014 Diesel stranded me and my family while on vacation. I finally got fed up with the delays on waiting for the catalytic converter and oxygen sensor. After extensive review on this forum, I had them check the DEF filter and injector and they were clogged with the crystalized DEF. The tech could not guarantee I could make it home so I traded on the spot. Jeep had to know there were problems or there could not have been such warning indicators as "Incorrect DEF detected" (nothing but MOPAR in mine) and "engine will not restart in 200 miles." Yes, I had the computer reflashed 6 different times and that did not fix anything. There is a TSB out to replace the catalytic converters so be prepared for a long wait because they are all failing.

Is anyone aware of a class action suit against Jeep/Chrysler for the diesels?
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  #24  
Old 02-12-2015, 10:38 AM
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Re: Anyone have a successful buy back?

Thought I would update. Proceedings have begun and case opened with Chrysler. Regional rep has been scheduled to inspect the vehicle. Check engine light came on again last Thursday with 3 active emissions codes. This is the 3rd check engine light in 2 months. This case seems to be making itself very quickly. Truck is in the shop now, they are replacing the EGT sensor. Car already has the new revision cat on it. Getting pretty sick of this car.
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