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Old 12-08-2014, 09:45 PM
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Anyone have a successful buy back?

Welp, my car passed its 30th cumulative day in the shop today which means, at least in my state, that it is considered a lemon.

Has anyone else been successful in a buy back or even a swap for a 2015? (I understand that odds are probably low that people stick around after such an experience, but I'm looking for some insight)

Car has been in the shop 5 times in 8 months each for between 4-7 days. Paint defects on delivery (read: huge bubbles under the clear coat), no wheel alignment done at the factory and wheels out of balance, bubbles underneath the passenger seat, two recalls, and now two trips for the P20EE emissions code.

I'm in NY. Would appreciate suggestions on good lawyers? Also, as far as I understand it, if you win, manufacturer has to cover all your legal fees?

Thanks.

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Old 12-08-2014, 10:05 PM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by sc32valve View Post
Welp, my car passed its 30th cumulative day in the shop today which means, at least in my state, that it is considered a lemon.

Has anyone else been successful in a buy back or even a swap for a 2015? (I understand that odds are probably low that people stick around after such an experience, but I'm looking for some insight)

Car has been in the shop 5 times in 8 months each for between 4-7 days. Paint defects on delivery (read: huge bubbles under the clear coat), no wheel alignment done at the factory and wheels out of balance, bubbles underneath the passenger seat, two recalls, and now two trips for the P20EE emissions code.

I'm in NY. Would appreciate suggestions on good lawyers? Also, as far as I understand it, if you win, manufacturer has to cover all your legal fees?

Thanks.

What are you going to buy next?


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Old 12-08-2014, 10:17 PM
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Re: Anyone have a successful buy back?

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What are you going to buy next?


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In all honesty, the Jeep has a ton of potential, it's just poorly implemented, at least in my case I guess. This is my 4th Jeep and the last 3 have treated me really well. My father's 08 CRD is still going strong as well.

I had an Audi TDI before this Jeep and that's what I would go back to, or, take my chances with a 15.
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Old 12-08-2014, 10:31 PM
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Re: Anyone have a successful buy back?

I have a '14 Summit Ecodiesel just turning 27k miles and it will be a year I've had it today. Only been in the shop for 2 oil changes and 2 times for recalls other repairs etc. All manufacturers have defects don't switch brands they all have issues. Let them fix it and enjoy it the vehicle. Jeep has a good vehicle with all bells and whistles cheaper than all the rest averaging 25mpg.

Let them fix it.


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Old 12-09-2014, 06:32 AM
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Re: Anyone have a successful buy back?

I am not sure but I think the issues need to be safety related
Paint issues would not contribute to safety issues

My opinion is that it's the first year model for the Ecodiesel and there are and will be some growing pains. I think they have most of the bugs worked out now. It was the same on the Dodge trucks when the 6.7 came out
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Old 12-09-2014, 08:22 AM
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Re: Anyone have a successful buy back?

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Originally Posted by Organized Confusion View Post
I am not sure but I think the issues need to be safety related
Paint issues would not contribute to safety issues

My opinion is that it's the first year model for the Ecodiesel and there are and will be some growing pains. I think they have most of the bugs worked out now. It was the same on the Dodge trucks when the 6.7 came out
In NY, it does not state what kind of issues, either:

1. The car is in the shop for 30 cumulative days or more in the first 18 months.
2. The car goes into the shop 4 or more times for the same issue and it continues to be unresolved within 18 months.

That's it. New Car Lemon Law Fact Sheet | Eric T. Schneiderman
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Old 12-09-2014, 08:43 AM
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Re: Anyone have a successful buy back?

Each state will have their own lemon laws. A friend of mine went through this with a Dodge truck and it took him a few years for the process to happen.
He said it was not worth the efforts. Our GC has been in the shop for close to 30 days at one point and I had thought about this and he said it would be best to just get it fixed then sell it. I had asked three dealers to make offers on our 2014 Overland in like new condition with 8k on it and the offers were insulting at 35-37k on a vehicle that had an MSRP of 53k and was 8 months old
I understand they need to make money but these are not holding their value well.
One dealer told me they have none of these on the lot since they are having issues with them
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Old 12-09-2014, 08:54 AM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by sc32valve View Post
Welp, my car passed its 30th cumulative day in the shop today which means, at least in my state, that it is considered a lemon.

Has anyone else been successful in a buy back or even a swap for a 2015? (I understand that odds are probably low that people stick around after such an experience, but I'm looking for some insight)

Car has been in the shop 5 times in 8 months each for between 4-7 days. Paint defects on delivery (read: huge bubbles under the clear coat), no wheel alignment done at the factory and wheels out of balance, bubbles underneath the passenger seat, two recalls, and now two trips for the P20EE emissions code.

I'm in NY. Would appreciate suggestions on good lawyers? Also, as far as I understand it, if you win, manufacturer has to cover all your legal fees?

Thanks.

You may have missed;

"Exceptions when manufacturers may not be required to provide a refund or replacement:
  • The problem does not substantially impair the value of the car to the consumer"

Alignment, wheel balance, bubble in the seat .... probably fall short of the standard. Value typically refers to financial value. It doesn't mean, "I really, really, really, am bothered by it.

Just be sure that before you agree to pay an attorney he/she knows exactly what problems you are referring to.

Good Luck.


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Old 12-09-2014, 09:46 AM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by bill_de View Post
You may have missed;

"Exceptions when manufacturers may not be required to provide a refund or replacement:
  • The problem does not substantially impair the value of the car to the consumer"

Alignment, wheel balance, bubble in the seat .... probably fall short of the standard. Value typically refers to financial value. It doesn't mean, "I really, really, really, am bothered by it.

Just be sure that before you agree to pay an attorney he/she knows exactly what problems you are referring to.

Good Luck.


---
I did not miss that at all.

The vehicle had paint work within a month of manufacture. Anyone who buys it, will see the over spray on the door and will ask to lower the price.

Also, the reliability of the vehicle is in question. If the vehicle is known to be less reliable, then it will be worth less as well. Not only that, but every visit to the dealer is clearly documented and available online now.

Would you buy my vehicle knowing the issues it has had? Would you pay full blue book? Why even waste your time looking at my car when there are many without such issues. That many repairs within 8 months of owning the vehicle and questions regarding it's reliability significantly impact the value of the vehicle.

From examples I've been reading in NY, my situation is above and beyond what is necessary. People have gotten their car's lemoned for the navigation losing its position repeatedly. Even if the car isn't bought back, people have received direct compensation for lost use of the vehicle.

The problem for the attorney to address would be very simple.. 30+ days without my brand new vehicle. No sign of any of the emissions parts that were ordered last week.
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Old 12-09-2014, 10:30 AM
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Re: Anyone have a successful buy back?

Just to follow up, in the eyes of the law, the situation would be that if I went to sell the vehicle today, would I have to take a significant financial hit due to the issues? The answer is yes, because any buyer would be weary and consider it risky to purchase a vehicle with such a track record. That is, a vehicle that has spent ~13% of it's life in service.
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Old 12-09-2014, 10:47 AM
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Re: Anyone have a successful buy back?

Quote:
Originally Posted by Organized Confusion View Post
Each state will have their own lemon laws. A friend of mine went through this with a Dodge truck and it took him a few years for the process to happen.
He said it was not worth the efforts. Our GC has been in the shop for close to 30 days at one point and I had thought about this and he said it would be best to just get it fixed then sell it. I had asked three dealers to make offers on our 2014 Overland in like new condition with 8k on it and the offers were insulting at 35-37k on a vehicle that had an MSRP of 53k and was 8 months old
I understand they need to make money but these are not holding their value well.
One dealer told me they have none of these on the lot since they are having issues with them
I think this is exactly the case where you would lemon a vehicle. Where you cannot get out of the vehicle in a financially reasonable way due to the manufacturer's actions.
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Old 12-09-2014, 11:51 AM
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Re: Anyone have a successful buy back?

read up on how the value the lemon.

you will not get what you paid....you will get what its worth with use and mileage and equivalent depreciation. if a perfect one depreciates,,,,so does the lemon.
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