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  #37  
Old 05-19-2016, 01:52 AM
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Re: Buyback/Replacement

Quote:
Originally Posted by Rule62 View Post
3 to 4 months!!!! SERIOUSLY??? I'm sorry but that's just unacceptable. Why not just retain competent and experienced legal counsel and let them negotiate the buy back in 30-45 days or less. In most states the lemon laws stipulate that manufacturers pay legal fees and expenses ABOVE the settlement amount. If I had to field one more call from some sad "customer service clown" and listen to them try to string big words together like "empathize" and "expedite" I'd come through the phone! Foggedabouditt!!!
Good luck getting the lawyer to settle in 30-45 days. My guess is when you get a lawyer involved, you would be looking at 4-6 months minimum. I met with an attorney, and was able to get what I wanted in half the time frame he quoted me it would take him to get it. He also said I would pay a $2000 user fee, which I did not have to pay. Remember, a lawyer has their best interest in mind, not yours. I would try my best on my own for a buy back. If all else fails, consult a lawyer, but you can probably do it yourself for cheaper.

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  #38  
Old 05-19-2016, 10:01 AM
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Buyback/Replacement

Quote:
Originally Posted by Shannon View Post
Good luck getting the lawyer to settle in 30-45 days. My guess is when you get a lawyer involved, you would be looking at 4-6 months minimum. I met with an attorney, and was able to get what I wanted in half the time frame he quoted me it would take him to get it. He also said I would pay a $2000 user fee, which I did not have to pay. Remember, a lawyer has their best interest in mind, not yours. I would try my best on my own for a buy back. If all else fails, consult a lawyer, but you can probably do it yourself for cheaper.


I'm not sure what state you're in Shannon, but here in the sunny People's Republic of California, it doesn't cost the consumer a dime to prevail under the Lemon Law. Unless you sue for and are awarded civil penalties over and above the buy back, all of the legal fees and expenses are covered by the Manufacturer. If you do get an excess award for a punitive damages a third of it goes to the attorney. But that's a rare case anyway and I'll be happy just to get my shirt back with all its buttons.

And if I understand your reference, the "use fee" your talking about will also be waived by the MFR to keep them from seeing the inside of a court room.

So there's simply no downside to lawyering up here in California. The clock started for us on Monday, so will see how long it takes for the fat lady to sing.

Sure, the lawyer wants to make money, but the Manufacturer is positively counting on the consumer trying to negotiate for themselves. If your house were on fire would you wait to dial 911 so you can hit it with the garden hose?
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