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  #13  
Old 05-04-2014, 09:08 PM
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Re: CV Seal Failure?

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Originally Posted by dasrms09 View Post
They said the inside of the wheel was covered in grease. They had it cleaned up before I saw it. They said there was no sign of it when they did the initial inspection since it had not gone fast enough to throw out any grease. I suppose you could take it out for a quick trip at a fast speed and then look inside the wheels to see if there is any grease. I don't know how long it takes to show up.

Cool thanks! We're they getting a lot of JGCs with bad cv boots? The fix was covered by the basic warranty right? Thanks again


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  #14  
Old 05-04-2014, 09:11 PM
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Re: CV Seal Failure?

They didn't say if they had seen others like this, but knew what needed to be done. They had to order the part(s) out of Chicago and it was here the next day. It is covered under warranty. Take a nice test drive and then have them check it out. I still love the vehicle....
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Old 05-04-2014, 09:14 PM
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Re: CV Seal Failure?

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Originally Posted by dasrms09 View Post
They didn't say if they had seen others like this, but knew what needed to be done. They had to order the part(s) out of Chicago and it was here the next day. It is covered under warranty. Take a nice test drive and then have them check it out. I still love the vehicle....

Will do! Thanks a lot for the heads up.. I can't wait to get mine


Jax
2014 Jeep Grand Cherokee Limited (Granite Crystal Metallic)
- 20 inch Wheels
- 8.4 inch NAV
- Power Sunroof
- Door Sill Guards w/ "JGC" Logo
- Mopar Splash Guards w/ Jeep Logo (Logo On Rear Only)
- Mopar Bright Pedal Kit

Ordered on March 28, 2014...Trying to wait patiently
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Old 05-09-2014, 08:19 AM
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Re: CV Seal Failure?

UPDATE: I have been waiting over a week for parts. I keep getting told it will be tomorrow. The service people are really upset with the parts people.. They were told the expeditors were on it and then escalated to the special expeditors but still not part. I think there must be a shortage of these parts and maybe the CV boot failure is bigger than I thought. Check inside your wheels for grease... They are now trying to determine if it can be driven until the parts show up???
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Old 05-09-2014, 08:45 AM
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Re: CV Seal Failure?

I ordered a JGC that was built on 4/14, but has been in inspection since then. I know that several JGCs built at the same time are being held due to an undisclosed quality control issue. I have a feeling this CV Boot might be part of it, and if that's the case, it means Jeep needs a bunch of axles to fix the ones they've built and are waiting to ship as well as the ones they shipped that were bad. PLUS they need to keep manufacturing new Jeeps.

I'm guessing this could take a while to get sorted out. Originally it seemed like either the seal was bad from the beginning or it was fine, now we're hearing several reports of boots that were fine at first, but failed soon after. It's quite likely there are THOUSANDS of Jeeps out thee with this problem (remember they build 1200 a day! And the problem has been ongoing from 3/14 or before until around 4/14, that's a lot of axles even if they're only 20% defective).

I would expect a short term shortage, hopefully they can get it cleared up soon.
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Old 05-09-2014, 08:50 AM
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Re: CV Seal Failure?

Mine was built on 4/2, delivered it on 4/24 and has 600 miles on it. No problem when it arrived at the dealership and didn't find it until I took it in to have the alignment checked. So it failed fairly soon. First time I have bought American in years and not sure if it was a good idea...
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Old 05-09-2014, 10:20 AM
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Re: CV Seal Failure?

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Originally Posted by dasrms09 View Post
Mine was built on 4/2, delivered it on 4/24 and has 600 miles on it. No problem when it arrived at the dealership and didn't find it until I took it in to have the alignment checked. So it failed fairly soon. First time I have bought American in years and not sure if it was a good idea...
This problem feels different to me than your standard reliability issue. Reliability to me means "holds up for the long haul". This is an assembly issue, I don't think there's a mechanical failure here, I think it's a human failure, though I'm not 100% certain what the underlying cause is. It's equal in the PITA department, but doesn't necessarily indicate a long-term issue with reliability.

BUT I'm in your boat too. I did own a Grand Caravan and leased a different Grand Caravan about 20 years ago. Had good luck with both except for a prematurely failed fuel pump in the one I bought. Since then I've been all Toyota/Subaru. Never had an issue with ANY of those, but I didn't really keep them long enough to test them thoroughly. Hard to resist the Jeep though, SO much nicer than any of the Japanese offerings in a similar size class.

Now if I could only get my hands on mine so I could start testing it's long-term reliability. So far only my patience is being tested.
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Old 05-12-2014, 02:37 PM
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Re: CV Seal Failure?

After more than a week of hearing from Chicago that the new shaft would be in tomorrow, the dealer has taken one off a Jeep on the lot and is installing it now on mine. Me and the dealer are more than a little upset with how poorly this situation has been handled. And according to the service scheduler, this is not the only part this week that has not showed up when promised. I hope this isn't something that goes on all the time with Chrysler. I did see somewhere of someone waiting a a def injector for a week... I love this Jeep, but I miss the service I got with my Toyota...
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Old 05-13-2014, 09:48 AM
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Re: CV Seal Failure?

Just dropped mine off after appx 600 miles.. grease everywhere. Same story ...needs 2 new front axles that are on national backorder. No idea when they will get them. Not happy...
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Old 05-13-2014, 10:04 AM
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Re: CV Seal Failure?

I have a March 2014 built WK2 Ecodiesel which had this issue.
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Old 05-15-2014, 09:52 PM
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Re: CV Seal Failure?

Been checking ours every day. Delivered 4/19 - CV Boot grease observed 5/15. Less than 500 miles on the odo. Appt scheduled for Sat morning. Really disappointed but thankful for the forum members who brought this to my attention.
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Old 05-16-2014, 04:08 AM
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Re: CV Seal Failure?

The problem now seems to be getting parts ....mine has been out of service for five days and they still don't know when parts will be available .....this problem must be bigger than imagined.....
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