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  #121  
Old 02-21-2015, 10:15 PM
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Re: exhaust system regeneration process

I often joke with people... the VM Motori engine is awesome, the 8 speed ZF gearbox is fantastic, the rest was well priced.

Cheers,
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  #122  
Old 02-21-2015, 11:25 PM
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Thumbs down Re: exhaust system regeneration process

I was in the same position, I rang the dealer In Warrnambool and he did not know about the fix, he then looked it up and, guess what, he found the fix.

The grand Cherokee is a good vehicle but, I think they are afraid to send out recall notices as it does not look good, it was the same with the fix for the rear shockers, no recall notice I found out about it through reading the motoring section of the paper ??
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  #123  
Old 02-21-2015, 11:31 PM
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Re: exhaust system regeneration process

It doesn't have to be a recall. All it takes is someone to sit down with their database and ring owners asking them if they'd like to come in for improvements to be applied prior to their next service. The problem is lack of proactive action, and really, a lack of interest in knowing the vehicles they service.

No one takes any interest in what they do these days.

Cheers,
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  #124  
Old 02-21-2015, 11:44 PM
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Re: exhaust system regeneration process

Steve,
You are so right, if the dealer was proactive it would greatly enhance their reputation.

Regards
Brisand
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  #125  
Old 02-22-2015, 06:22 AM
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Re: exhaust system regeneration process

People taking delivery of a 2015 GC, are they getting the December fix? Or do they have to wait for a problem, bring it in and get it fixed? Or are people in the know demanding the fix before they take delivery? Or was Chrysler smart enough to implement the fix and anyone taking delivery of a 2015 has the December fix? Sorry for all the questions but............. I had a similar problem with Jeep years ago. I went to take delivery and asked if they re-flashed the computer for a documented issue, and later found they only do the flash if a customer complained. I told them to do it or I wasn't taking title. Hopefully things changed but I doubt it.
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  #126  
Old 02-22-2015, 04:40 PM
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Re: exhaust system regeneration process

The 2015's have the new CAT installed, not even sure they need the Rev E update...I wonder if that REV was not just to delay the old CAT to fail later than sooner...this way, exchanges are made on a longer period....sucks to be an ECO Diesel 2014 right now! Well early build! LMAO....hey, I totally luv my GC, just want a new ReGen system!
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  #127  
Old 02-22-2015, 11:07 PM
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Re: exhaust system regeneration process

Quote:
Originally Posted by Barboots View Post
It doesn't have to be a recall. All it takes is someone to sit down with their database and ring owners asking them if they'd like to come in for improvements to be applied prior to their next service. The problem is lack of proactive action, and really, a lack of interest in knowing the vehicles they service.

No one takes any interest in what they do these days.

Cheers,
Steve
I agree about the lack of interest in knowing the vehicles they service - as quoted on the "Is the DPF fixed" thread some of them do not even know the basics as fireball has stated below.

Fred

QUOTE
Originally Posted by fireball
slight off topic. but i feel deserves a name and shaming. had my 30k service yesterday at Mansfield. They did all the recalls and flashed the dec update for the dpf issue which was great since i didn't need to mention it.
Here's the bad part. i bring my own oil in mobil 1 5w-30 give them 8litres normally and get back 0.5l got my car back late so workshop was shut. jump in the car can't find the 0.5l left they normally give me. go back in but they can't give me because the work shop is shut promises to find out tomorrow and ring me. lunch time today still no call. ring up and find out they put the 8l in and tries to tell me it takes 8.4l !! i hang up,
Go outside in the pissing rain to check my dipstick, sure enough oil level beyond the highest of the dipstick

rang them back and blasted them

i kindly tell them the my13 takes 8.4litre but my14 takes 7.7l and that is dry .
not sure if they drained it and put castrol in now since they gave me back my bottle but with castrol. no apology for waste of time. tell them castrol isn't approved by jeep but the guy has no idea what I'm rattling on about/QUOTE



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  #128  
Old 02-23-2015, 07:09 AM
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Re: exhaust system regeneration process

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Originally Posted by Butts_Oz View Post
Well that notice would of been good to know. I'm now in Limp Mode with no notice from the EVIC and have 36000 km completed. First time. Needs a full service to correct.

Some positive feedback. I went to the service department with the December report in hand and they immediately said they were aware of the issue and whilst there was no need for a recall, they immediately fixed my vehicle as a priority and within 90 mins, my vehicle was available without a booking. All work carried out under warranty.

The report from the service was that the DPF was 110% full. Let's see what the update does to warn us earlier. Hopefully it gives us more time to clear and get to the highway which was my issue. From the initial warning I went into limp mode at the next set of lights.

Well done to the service team here for getting me back on the road.


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  #129  
Old 02-23-2015, 06:11 PM
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Re: exhaust system regeneration process

That is fine if you are near a service dcepartment - but if you are like many others when it happens on a Friday afternoon and has to be towed some distance to a dealer then it won't go until the Monday and then it has to be brought back. The service department I have been dealing with is fine but being our only motor vehicle, Jeep Assist won't authorise a hire car unless you are more than 100k from your home. Also Jeep Customer Service won't authorise one until it has been looked at by a dealer. So if the December fix is really a fix why don't they recall them all and then the dealers will be on notice to do the update and the customer will not have to wait for the bomb to go off. It is called "CUSTOMER SERVICE"

Fred
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  #130  
Old 04-05-2015, 11:07 AM
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Re: exhaust system regeneration process

Hello I need some clarification. I have a 2015 that I took delivery in early February. I was driving the other day and got the message "regeneration in progress continue driving" I looked up the messages in the diesel supplement for the DID on this system and it doesn't have this message. The message in the supplement are as follows:
Exhaust Filter XX% Full Safely Drive at Highway
Speeds to Remedy

Exhaust System Regeneration In Process Exhaust
Filter XX% Full

Regeneration Completed

Exhaust Service Required See Dealer Now

Exhaust Filter Full Power Reduced See Dealer

So my message didn't have anything about the percent full of my DPF filter. So I continued drive for about 8 minutes got to my destination. When I restarted the car the message was gone. According to the book (which does not explain this message) and this website, I should of got the regen message again when I started home then a regen complete. Well my assumption was it probably burned off enough particulate so it never got back into regen. So what is this message? Why is it not explained in the book? Is this a normal regen? Why didn't the message read the % full or tell me regen was complete? Anyone know what's going on, I could use the help. Thank You Mike
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  #131  
Old 04-05-2015, 04:56 PM
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Re: exhaust system regeneration process

Its the software fault which reads the exhaust temp range incorrectly and thinks its got a blocked exhaust and werent let cruise control switch on.
I got the fix 15 jan15 after three flatbed events, 2 unnecessary sensor replacements, 6 weeks in dealers while they argued with chrysler and its been fine since.
Probably, once its done 500k , the real light might come on and actually need a burn. What annoyed me was so called real mechanics telling me at 6000k the exhaust was blocked. Paul
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  #132  
Old 04-06-2015, 08:36 AM
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Re: exhaust system regeneration process

Quote:
Originally Posted by Grandhaze View Post
Its the software fault which reads the exhaust temp range incorrectly and thinks its got a blocked exhaust and werent let cruise control switch on.
I got the fix 15 jan15 after three flatbed events, 2 unnecessary sensor replacements, 6 weeks in dealers while they argued with chrysler and its been fine since.
Probably, once its done 500k , the real light might come on and actually need a burn. What annoyed me was so called real mechanics telling me at 6000k the exhaust was blocked. Paul
Grandhaze, The Australian export CRD's are inherently different than the NA ones and have had some major issues with DPF regens. The NA ones seem not to suffer from these issues and have very few cases of severe DPF regen problems. Your response might not be relevant for all as I'm not sure mbaessler is from that region. In the MY14 NA models, if you got any DPF related message on the EVIC, it was not a software issue and it truly indicated that your DPF is unusually clogged and you MUST drive at highway speeds as last resort before limp mode kicks in. I'm not sure if Jeep brought level 2 regens to EVIC awareness in the 2015 model. If there are any 2015 owners that use OBD to monitor regens, they might be able to chime in and indicate if those are now showing in EVIC.
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