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  #25  
Old 12-22-2013, 09:18 AM
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Re: How much did you pay for your ecodiesel extended warranty?

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Originally Posted by Zybane View Post
I just got my Zeigler 8 year / 120k mile packet in, already thinking about cancelling it.

It is a 18 page document that lists about a thousand reasons why they wouldn't pay for the repairs.

Some key warning flags for me:

What exactly defines "severe off road use" for a jeep?
What exactly defines "vehicles altered or converted from original manufacturers specifications"
no mopar performance parts are covered
Including your deductible, you pay the tax on the entire repair bill
You have to pay the entire repair bill, then mail all the paperwork in and "hope" they approve it and send you a check
The wheel and tire protection of my plan will not reimburse when driving on Any "unmarked roads"
You only have 60 days to decide if you want to cancel
You must call first before any work is done or will be denied reimbursement
Authorized repairs are REMANUFACTURED parts only, not new
We reserve the right to inspect, investigate and demand proof of maintenance before repairs begin and demand receipts to avoid any misunderstanding or we may deny your claim.
All exterior is excluded, no rust coverage at all, all weatherstripping, glass, plastics, wheels, leaks, about a list of 100 things, then another list of about 20 interior things.

this reads like a "gotcha" contract like no other. So many vaguenesses and generalities, you use your jeep what it's Designed for and they could deny a claim without giving it a second thought.

Anyone know if the magnuson moss act applies to extended service contracts or just basic vehicle Warranties? If not, say your German. Zf transmission failed, they could go, look you have a front skid plate (which would have nothing to do with a transmission failure) and deny your claim. With my modified jgc I think I am throwing money away on this contract.
I would RUN not walk from that contract ASAP, what a ripoff! They are counting on most people not reading all the fine print in the contract. Under those terms they could essentially deny any warrenty claims, especially with your heavily modified Jeep.
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  #26  
Old 12-22-2013, 09:57 AM
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With a heavily modified car, I wouldn't waste the money on an extended warranty. Even the new car warranty has plenty of "outs" that will get them out of covering repairs if they can even loosely attribute a part failure to an after market part.

For example, your transfer case goes and you're running a non-stock wheel/tire size. Look at it this way, the stock parts are spec'd to specific tolerances, the manufacturer warranties based on that. You go outside those tolerances and all bets are off.

Magnuson Moss will be of no help unfortunately. It applies to parts replaced matching oem specs. Even if the parts did, the dealer or manufacturer could make your life miserable by fighting payment of a claim, meanwhile your car sits at the dealer. Worse case, you need to go to litigation and pay more in lawyer fees than the repairs actually costed.

Your best bet is to have a really good relationship with your service department/dealer as they can help (up to a certain point).
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  #27  
Old 12-22-2013, 10:04 AM
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Re: How much did you pay for your ecodiesel extended warranty?

I've never heard anything but complaints about denials from third party extended auto warranties, never one happy I was covered story from someone I know. An internet search is downright scary although at least you can find testimonials from someone who says they did get coverage. Still with the price being as close as it is I cant imagine choosing to save a bit when faced with the very poor reputation of the third party outfits.
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  #28  
Old 12-22-2013, 10:39 AM
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Re: How much did you pay for your ecodiesel extended warranty?

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Originally Posted by Banjo View Post
I would RUN not walk from that contract ASAP, what a ripoff! They are counting on most people not reading all the fine print in the contract. Under those terms they could essentially deny any warrenty claims, especially with your heavily modified Jeep.
I believe Zeigler sells Mopar contracts. So if a Mopar extended service contract is out, who's left?
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  #29  
Old 12-22-2013, 10:45 AM
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Re: How much did you pay for your ecodiesel extended warranty?

lol, so I pull up in my truck for extended warranty work, they will take one look at it:



DENIED! I wonder if my truck falls into the ""vehicles altered or converted from original manufacturers specifications" category?

Since I paid out of pocket and it's not rolled up into the financing, I think I should probably get my money back lol.
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  #30  
Old 12-22-2013, 10:49 AM
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Re: How much did you pay for your ecodiesel extended warranty?

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Originally Posted by crabman View Post
I've never heard anything but complaints about denials from third party extended auto warranties, never one happy I was covered story from someone I know. An internet search is downright scary although at least you can find testimonials from someone who says they did get coverage. Still with the price being as close as it is I cant imagine choosing to save a bit when faced with the very poor reputation of the third party outfits.
Ziegler is selling the Mopar extended service contracts. They are not third party. But the T/Cs that are mentioned in Z's post certainly are concerning...
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  #31  
Old 12-22-2013, 10:49 AM
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Re: How much did you pay for your ecodiesel extended warranty?

Extended Service Contract
On the other hand if you have UConnect and it fails out of warranty guess what you are screwed you pay the full pull. That is why I will be getting the extended warranty which will be the first I ever bought. This JGC has an over abundance of electric systems which I want protection for.
I could care less about running 37" tires and doing serious off road stuff. I would not buy a JGC for that anyway but a Wrangler.
So it all depends what your intended use is.
If you plan to use it off road for serious stuff and modify your vehicle then you should pass on this extended service contract. How does any dealer on any brand know what you put on your rig? This is universal on all auto manufacturers. Gee I ran a 40 psi boost program and my diesel head gasket blew, defective parts clearly. Get the point.
But a good driver using it for light off road use with a failure should not be denied the service contract.
Again all depends.
YMMV
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  #32  
Old 12-22-2013, 11:12 AM
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Re: How much did you pay for your ecodiesel extended warranty?

But my largest point is, based on how the contract is worded, even if my UConnect went out I could still be denied for whatever reason they want. I also do my own maintenance, so I am suppose to carry around receipts of oil purchased and all this other nonsense?

Seems to me the only people that would get their money out of this thing are people that keep their vehicles completely stock, and use the dealership for all their maintenance. The contract even says you should go back to the dealer you purchased the contract from for repair, and going to any other dealer for work "may" be permissible LOL.

Think about it this way, these things are designed to make money. So on average, people are getting reimbursed less than the cost of the contract over the life of the contract. It's a betting game, and all this contract nonsense puts the ball firmly in their court. I love how their one page advertisement for the contract turns into this huge legal packet.

http://www.consumerreports.org/cro/n...anty/index.htm
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  #33  
Old 12-22-2013, 01:39 PM
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Re: How much did you pay for your ecodiesel extended warranty?

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Originally Posted by Jim_in_PA View Post
Ziegler is selling the Mopar extended service contracts. They are not third party. But the T/Cs that are mentioned in Z's post certainly are concerning...
Ah, thanks, all I've seen mentioned is the Ziegler part. Course they are still third party since Mopar is not the OEM but that would be splitting hairs pretty hard. lol Regardless I've clearly got to research this as I had planned on going Chrysler all the way and almost certainly still will but I'm curious to know what the differences are now since it is Mopar.
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Old 12-22-2013, 04:11 PM
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Re: How much did you pay for your ecodiesel extended warranty?

I do all my own maintenance for all my vehicles except warranty work and I have never been denied anything covered by the factory warranty and this service contract is no different. Yes I do keep all my receipts for my former diesel vehicles and gas vehicles because I can prove what I have done. I cannot see any reason that they can deny a service contract replacement of something like UConnect given my use which is using the JGC for super soft sand driving, very little off road and snow.
Everyone has their own opinion. I never buy extended warranty but I also have never owned a vehicle this complex with this many systems which replacing just one or two will cover my service contract. I hope I am wrong and I wasted my money but this one is getting the Zeigler 8/120 once delivered hopefully this week...
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  #35  
Old 12-22-2013, 04:32 PM
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Re: How much did you pay for your ecodiesel extended warranty?

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Originally Posted by crabman View Post
Ah, thanks, all I've seen mentioned is the Ziegler part. Course they are still third party since Mopar is not the OEM but that would be splitting hairs pretty hard. lol Regardless I've clearly got to research this as I had planned on going Chrysler all the way and almost certainly still will but I'm curious to know what the differences are now since it is Mopar.
Mopar -- Chrysler recently moved all their extended service contracts under that Chrysler brand name--I'll guess since that's how they brand all their accessories and they wanted to be more consistent; previously, they said Chrysler in the text. This is across all vehicle name plates.
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  #36  
Old 12-27-2013, 07:44 PM
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Re: How much did you pay for your ecodiesel extended warranty?

Hrmph. And I was so sure I was going to pick up the service contract... guess I'll have to do some more thinking.

Many of those points aren't surprising, the part that gets me is having to pay the full price then hope for a reimbursement. That's asking for trouble! What if Chrysler decides that what the dealer did wasn't appropriate and sticks you with the bill?
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