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How much did you pay for your ecodiesel extended warranty?

14K views 42 replies 20 participants last post by  w2kdiesel 
#1 ·
I am buying an ecodiesel next week, test drove it this morning, exactly what I was hoping for... I want to negotiate the price of the truck and the extended warranty at the same time, before setting foot in the finance manager office. What did you pay for your extended warranty? What is a fair price?

Thank you.
 
#2 ·
Depends. If the dealership offers you a CNA warranty it is lifetime and sold by the dealer but not backed by Chrysler. Search using CNA will reveal what other members paid. Longest factory warrany called a service contract by the way is 8 years
/120k miles. Ziegler has one for $2000 which is what I am buying unless the dealer offers me CNA for a good price..
 
#9 ·
I posted this in another post, but I got my 8yr and 120K miles for $2,000. I told the dealer this is what I could get it for online and he didn't even flinch.

SF :thumbsup:
 
#11 ·
I did the 7 year, 60K miles, $100 deductible for $935 from the Ziegler web site.
It is supposed to be extendable for another 5 years after the initial 7 years.
 
#12 ·
Looked at Ziegler today, and it appears as though I can get a Lifetime on the Ecodiesel now????

EDIT: I swear I attached a pdf of the quote...?
 
#13 ·
Trying as a jpeg...
 

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#14 · (Edited)
I just checked their site, nothing has changed you still cannot get the lifetime coverage. If you didn't check diesel engine on the first page you will get the quote you got. If you did check diesel on the first page you will get max of 8 yr/ 120K mi.
I wish lifetime was available but unless I did something wrong it is still unchanged...
 
#15 ·
Unless I did something completely different, I followed the normal instructions. If you look at the jpeg, it clearly says Diesel YES. I couldn't get the 8 year option at all to come up...so what did I do wrong?
 
#16 ·
If you go to the site and check AWD/4WD and Diesel on the right side of the page it doesn't provide lifetime as an option (at least on this site)
CHRYSLER SERVICE CONTRACTS: Extended Warranties from Chrysler. SAVE 60%! Quick Quotes. Buy Online.
which is what I am guessing you used?
Here is what I did, tell me if you did something different because I would LOVE to get the lifetime
First page
clicked on quick quote Chrysler Dodge Jeep
pick 2014
pick Jeep
hit continue

2nd page
Select model JGC5
Current odo reading I just put 4
5 lines or so down where it says
Please select if this vehicle has AWD/4X4 Diesel (check both)
Next line
If this vehicle has....select yes
Is this vehicle within 12 mo....select yes
Specialty Class...none


Coverage details
From its org war....select 7 because that is the longest duration showing
Select preferred deductible....$100
How many miles per year...I used 12001 to 15000
Then select get quote

Max Care comes up with this as the longest duration
8 120,000 WM8120N $2,000.00

If you used a different site that allows US diesel models to get Lifetime please share. Canada can get Lifetime but for much bigger bucks.
 
#17 ·
Started Here: CHRYSLER SERVICE CONTRACTS: Extended Warranties from Chrysler. SAVE 60%! Quick Quotes. Buy Online.

Input 2014 Jeep Grand Cherokee

Current Odometer = 10 miles

Select 7/100 option
Select AWD and Diesel
Select YES for first radio button (within 4 years)
Select YES (does not default to YES) for within 12 months of certification date (I don't know exactly what this pertains to, but it lets me do it).
Select NONE for specialty class

Coverage Details: LIFETIME is an option! Select it in the drop-down
Preferred Deductible: Only choice is $100
Miles: I selected 0-12000

Voila! Unlimited on a Diesel for $2280. At least it's a quote...
 
#18 ·
You are wrong. You are selecting 7/100 as your CURRENT WARRANTY. You do not have a OEM 7/100. You need to choose the "5/100 Powertrain Warranty and 3/36 Factory Warranty" and then you'll see that the lifetime option will be gone.
 
#19 ·
There it is! I am wrong. Great catch. Their system shouldn't have let me do that - so I all have to do is to get the dealer to certify it and I'm good to go, eh?

;)
 
#21 ·
I'm wondering if I am buying from Chrysler or from a dealer when I purchase it? If its from the former I'm betting it will be taxed (sales) whereas if its from the latter I could simply purchase from an out of state dealer and save the tax. Being as its close to 9% in my area this a few pennies.
 
#23 · (Edited)
My CRD is traveling the rails to MN right now. Estimated delivery is 12/27. I spoke with the finance guy over the phone and told him I could get a 5 year/100K from Ziegler for $1350. He goes, we'll in my system I just have one price and $1350 is a lot less then I think I can do. He puts me on hold for 2-3 minutes and comes back and says " Yep, we can do that."

I put on 26K miles per year and want a "warranty" to carry me through while I have it financed. Much rather have had a 5Y/125K or a 6Y/150K but I just couldn't find anything out there with that type of mileage. I think it's the diesel.

I want to thank everyone who posted on this thread and for that matter all of Jeep Garage, a little time on here has saved me a ton of money!!
 
#24 · (Edited)
I just got my Zeigler 8 year / 120k mile packet in, already thinking about cancelling it.

It is a 18 page document that lists about a thousand reasons why they wouldn't pay for the repairs.

Some key warning flags for me:

What exactly defines "severe off road use" for a jeep?
What exactly defines "vehicles altered or converted from original manufacturers specifications"
no mopar performance parts are covered
Including your deductible, you pay the tax on the entire repair bill
You have to pay the entire repair bill, then mail all the paperwork in and "hope" they approve it and send you a check
The wheel and tire protection of my plan will not reimburse when driving on Any "unmarked roads"
You only have 60 days to decide if you want to cancel
You must call first before any work is done or will be denied reimbursement
Authorized repairs are REMANUFACTURED parts only, not new
We reserve the right to inspect, investigate and demand proof of maintenance before repairs begin and demand receipts to avoid any misunderstanding or we may deny your claim.
All exterior is excluded, no rust coverage at all, all weatherstripping, glass, plastics, wheels, leaks, about a list of 100 things, then another list of about 20 interior things.

this reads like a "gotcha" contract like no other. So many vaguenesses and generalities, you use your jeep what it's Designed for and they could deny a claim without giving it a second thought.

Anyone know if the magnuson moss act applies to extended service contracts or just basic vehicle Warranties? If not, say your German. Zf transmission failed, they could go, look you have a front skid plate (which would have nothing to do with a transmission failure) and deny your claim. With my modified jgc I think I am throwing money away on this contract.
 
#25 ·
I just got my Zeigler 8 year / 120k mile packet in, already thinking about cancelling it.

It is a 18 page document that lists about a thousand reasons why they wouldn't pay for the repairs.

Some key warning flags for me:

What exactly defines "severe off road use" for a jeep?
What exactly defines "vehicles altered or converted from original manufacturers specifications"
no mopar performance parts are covered
Including your deductible, you pay the tax on the entire repair bill
You have to pay the entire repair bill, then mail all the paperwork in and "hope" they approve it and send you a check
The wheel and tire protection of my plan will not reimburse when driving on Any "unmarked roads"
You only have 60 days to decide if you want to cancel
You must call first before any work is done or will be denied reimbursement
Authorized repairs are REMANUFACTURED parts only, not new
We reserve the right to inspect, investigate and demand proof of maintenance before repairs begin and demand receipts to avoid any misunderstanding or we may deny your claim.
All exterior is excluded, no rust coverage at all, all weatherstripping, glass, plastics, wheels, leaks, about a list of 100 things, then another list of about 20 interior things.

this reads like a "gotcha" contract like no other. So many vaguenesses and generalities, you use your jeep what it's Designed for and they could deny a claim without giving it a second thought.

Anyone know if the magnuson moss act applies to extended service contracts or just basic vehicle Warranties? If not, say your German. Zf transmission failed, they could go, look you have a front skid plate (which would have nothing to do with a transmission failure) and deny your claim. With my modified jgc I think I am throwing money away on this contract.
I would RUN not walk from that contract ASAP, what a ripoff! They are counting on most people not reading all the fine print in the contract. Under those terms they could essentially deny any warrenty claims, especially with your heavily modified Jeep.
 
#26 ·
With a heavily modified car, I wouldn't waste the money on an extended warranty. Even the new car warranty has plenty of "outs" that will get them out of covering repairs if they can even loosely attribute a part failure to an after market part.

For example, your transfer case goes and you're running a non-stock wheel/tire size. Look at it this way, the stock parts are spec'd to specific tolerances, the manufacturer warranties based on that. You go outside those tolerances and all bets are off.

Magnuson Moss will be of no help unfortunately. It applies to parts replaced matching oem specs. Even if the parts did, the dealer or manufacturer could make your life miserable by fighting payment of a claim, meanwhile your car sits at the dealer. Worse case, you need to go to litigation and pay more in lawyer fees than the repairs actually costed.

Your best bet is to have a really good relationship with your service department/dealer as they can help (up to a certain point).
 
#27 ·
I've never heard anything but complaints about denials from third party extended auto warranties, never one happy I was covered story from someone I know. An internet search is downright scary although at least you can find testimonials from someone who says they did get coverage. Still with the price being as close as it is I cant imagine choosing to save a bit when faced with the very poor reputation of the third party outfits.
 
#30 ·
Ziegler is selling the Mopar extended service contracts. They are not third party. But the T/Cs that are mentioned in Z's post certainly are concerning...
 
#29 ·
lol, so I pull up in my truck for extended warranty work, they will take one look at it:



DENIED! I wonder if my truck falls into the ""vehicles altered or converted from original manufacturers specifications" category? :motx:

Since I paid out of pocket and it's not rolled up into the financing, I think I should probably get my money back lol.
 
#31 · (Edited)
Extended Service Contract
On the other hand if you have UConnect and it fails out of warranty guess what you are screwed you pay the full pull. That is why I will be getting the extended warranty which will be the first I ever bought. This JGC has an over abundance of electric systems which I want protection for.
I could care less about running 37" tires and doing serious off road stuff. I would not buy a JGC for that anyway but a Wrangler.
So it all depends what your intended use is.
If you plan to use it off road for serious stuff and modify your vehicle then you should pass on this extended service contract. How does any dealer on any brand know what you put on your rig? This is universal on all auto manufacturers. Gee I ran a 40 psi boost program and my diesel head gasket blew, defective parts clearly. Get the point.
But a good driver using it for light off road use with a failure should not be denied the service contract.
Again all depends.
YMMV
 
#32 · (Edited)
But my largest point is, based on how the contract is worded, even if my UConnect went out I could still be denied for whatever reason they want. I also do my own maintenance, so I am suppose to carry around receipts of oil purchased and all this other nonsense?

Seems to me the only people that would get their money out of this thing are people that keep their vehicles completely stock, and use the dealership for all their maintenance. The contract even says you should go back to the dealer you purchased the contract from for repair, and going to any other dealer for work "may" be permissible LOL.

Think about it this way, these things are designed to make money. So on average, people are getting reimbursed less than the cost of the contract over the life of the contract. It's a betting game, and all this contract nonsense puts the ball firmly in their court. I love how their one page advertisement for the contract turns into this huge legal packet.

http://www.consumerreports.org/cro/...rth-buying-an-extended-car-warranty/index.htm
 
#34 ·
I do all my own maintenance for all my vehicles except warranty work and I have never been denied anything covered by the factory warranty and this service contract is no different. Yes I do keep all my receipts for my former diesel vehicles and gas vehicles because I can prove what I have done. I cannot see any reason that they can deny a service contract replacement of something like UConnect given my use which is using the JGC for super soft sand driving, very little off road and snow.
Everyone has their own opinion. I never buy extended warranty but I also have never owned a vehicle this complex with this many systems which replacing just one or two will cover my service contract. I hope I am wrong and I wasted my money but this one is getting the Zeigler 8/120 once delivered hopefully this week...
 
#36 ·
Hrmph. And I was so sure I was going to pick up the service contract... guess I'll have to do some more thinking.

Many of those points aren't surprising, the part that gets me is having to pay the full price then hope for a reimbursement. That's asking for trouble! What if Chrysler decides that what the dealer did wasn't appropriate and sticks you with the bill?
 
#37 ·
I don't have Ziegler's 18 page document but plan to buy from them. At their site
Frequently Asked Questions : Factory Backed Chrysler Service Contract Information

I looked at these FAQs with their answer

QT
Do I have to pay a deductable for plan covered repairs?

ANSWER
Yes, if the contract you purchased requires a deductible for covered repairs. You pay only the plan deductible for covered repairs performed during each repair visit. Depending on the local laws where you use your Chrysler extended warranty, you may be required to pay state or local taxes in addition to the deductible amount.

QT
How do I submit for claim reimbursement under my service contract?

ANSWER
In the event you require plan service from other than an authorized Chrysler, Dodge, Plymouth or Jeep dealer. Your claim must be authorized by our office prior to the repairs being performed, and be submitted to our office with in 90 days of the repair date. You may contact us at 1-800-521-9922.

To cut to the chase is there someplace that this 18 page document is available? I ask because those two FAQs don't state you pay out of pocket except deductable for a repair is you are at an authorized dealer and if you go elsewhere meaning not an authorizied dealer that is where you pay and then Chrysler decides.

Is the 18 page document different from these statements? If so someone at Chrysler is asking for a lawsuit...

Am I missing something?
 
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