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  #277  
Old 10-13-2014, 09:43 AM
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Re: Incorrect DEF - See dealer

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Originally Posted by Chivvalry View Post
Argh... wish I had seen this prior to buying a 2.5 gallon box of Peak Blue DEF from Wally world and pouring it in my DEF tank. First DEF I have added as I only have about 8900 miles on the SFU so far.

On the ride to work this morning got a "Incorrect DEF see dealer" message. What is the "correct" resolution at this point?

1. Take it to dealer and hope I get back in a few weeks.
2. Buy some of the MOPAR DEF from the dealer, pour it in and hope the warning clears and if it does then thank my stars and sacrifice a bag of skittles under the next rainbow I see.
3. Other?
I had the exact same scenario play out. I put in 3 gallons of DEF from a service station. Incorrect def message the next day. I then bought 3 gallons of Mopar def and filled the tank with the hope of getting the mix back into compliance, was unable to do so within the 250 mile countdown to shutting down. The dealer ultimately replaced by DEF tank, pump with a new SFU sitting on the lot, so I didn't have my vehicle for a day.

I'm now dealing with P20EE like a lot of others.

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  #278  
Old 10-13-2014, 10:21 AM
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Re: Incorrect DEF - See dealer

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Originally Posted by UnsungChip View Post
I had the exact same scenario play out. I put in 3 gallons of DEF from a service station. Incorrect def message the next day. I then bought 3 gallons of Mopar def and filled the tank with the hope of getting the mix back into compliance, was unable to do so within the 250 mile countdown to shutting down. The dealer ultimately replaced by DEF tank, pump with a new SFU sitting on the lot, so I didn't have my vehicle for a day.

I'm now dealing with P20EE like a lot of others.
Argh.
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  #279  
Old 10-14-2014, 02:57 PM
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Re: Incorrect DEF - See dealer

My issues started with the "incorrect DEF", dealer replaced the DEF pump. Still threw the code, Chrysler directed dealer to replace DEF injector but none where to be had. At this point my Jeep had been at the dealer for a month Dealer called BS and pulled an injector from a new Grand he had for sale on the lot. Seems to have resolved the problem so far....My question is has anyone reached an agreement on restitution with Chrysler?
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  #280  
Old 10-14-2014, 03:07 PM
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Re: Incorrect DEF - See dealer

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Originally Posted by ExcursionDiesel View Post
I have a Scanguage2 as well as a Bluetooth ODB2 adapter with Torque app. Both will read codes.
Do these readers, (or are there any readers available) record the time and conditions that existed at the time the code was generated? Like a Flight Data Recorder that records all sorts of engine parameters and flight data that existed at the time the incident was logged. If there is such a device wouldn't it be useful in determining the exact cause of these various issues with shifting, vibration, etc?
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  #281  
Old 10-14-2014, 07:39 PM
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Re: Incorrect DEF - See dealer

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Originally Posted by 2005PW View Post
My issues started with the "incorrect DEF", dealer replaced the DEF pump. Still threw the code, Chrysler directed dealer to replace DEF injector but none where to be had. At this point my Jeep had been at the dealer for a month Dealer called BS and pulled an injector from a new Grand he had for sale on the lot. Seems to have resolved the problem so far....My question is has anyone reached an agreement on restitution with Chrysler?
Yes. Ask for an extended warranty if you qualify for your state's lemon law but would prefer to keep your vehicle.
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  #282  
Old 10-14-2014, 07:50 PM
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Re: Incorrect DEF - See dealer

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Originally Posted by PlayGolf69 View Post
Do these readers, (or are there any readers available) record the time and conditions that existed at the time the code was generated? Like a Flight Data Recorder that records all sorts of engine parameters and flight data that existed at the time the incident was logged. If there is such a device wouldn't it be useful in determining the exact cause of these various issues with shifting, vibration, etc?
What you're looking for is known as "freeze frame" data. Some code readers can display it, and others cannot. Also depends on the vehicle's ECM, if I'm not mistaken, whether or not it records freeze frame data for the given condition that set the code. I've only played with the free version of torque, and very little at that. I'm not sure if it can pull freeze frame data. It may be that the pay version does, and the free version does not.

My handheld code reader does display freeze frame data for codes that set a MIL. But what it does display is limited to vehicle speed, engine RPM, engine coolant temperature, long-term fuel trim, short-term fuel trim and maybe one or two other parameters. For all I know, though, it may depend on what code is set.
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  #283  
Old 10-14-2014, 08:54 PM
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Re: Incorrect DEF - See dealer

I just got the " incorrect def see dealer message". Also the " will not start after 200 miles"


This is after I went into dealer yesterday to add some def (1 gallon). I kinda new this was gonna happen lol. Doesn't surprise me at this point.

Anyway I'll be bringing it back in the am.
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  #284  
Old 10-14-2014, 09:21 PM
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Re: Incorrect DEF - See dealer

Quote:
Originally Posted by PlayGolf69 View Post
Do these readers, (or are there any readers available) record the time and conditions that existed at the time the code was generated? Like a Flight Data Recorder that records all sorts of engine parameters and flight data that existed at the time the incident was logged. If there is such a device wouldn't it be useful in determining the exact cause of these various issues with shifting, vibration, etc?
The ECU does store certain parameters when a code is thrown. It also keeps track of the miles since the last reset. Most readers including the paid Torque app let you review these. I didn't find them particularly helpful.
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  #285  
Old 10-14-2014, 09:35 PM
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Re: Incorrect DEF - See dealer

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Originally Posted by ExcursionDiesel View Post
Yes. Ask for an extended warranty if you qualify for your state's lemon law but would prefer to keep your vehicle.

Thanks for the response. Do you mean an insurance option like the Maxcare or an actual extension of the bumper to bumper warranty? As I read about the Maxcare, it appears that it doesn't cover the emissions systems. That is my biggest concern with this power train. Thanks again.
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  #286  
Old 10-14-2014, 10:38 PM
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Re: Incorrect DEF - See dealer

Quote:
Originally Posted by 2005PW View Post
Thanks for the response. Do you mean an insurance option like the Maxcare or an actual extension of the bumper to bumper warranty? As I read about the Maxcare, it appears that it doesn't cover the emissions systems. That is my biggest concern with this power train. Thanks again.
My understanding is that the emission system is covered in most states for 10 years or 80k miles. Nobody has really verified this with any certainty though.

As for me, I have to trade in 4 years since my Jeep is on a company program. If an expensive emissions repair isn't covered, I'll opt for a DPF/DEF/CAT delete at a fraction of the cost.

The Maximum Care is what you might be able to negotiate.
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  #287  
Old 10-14-2014, 11:14 PM
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Re: Incorrect DEF - See dealer

Quote:
Originally Posted by muzhik View Post
What you're looking for is known as "freeze frame" data. Some code readers can display it, and others cannot. Also depends on the vehicle's ECM, if I'm not mistaken, whether or not it records freeze frame data for the given condition that set the code. I've only played with the free version of torque, and very little at that. I'm not sure if it can pull freeze frame data. It may be that the pay version does, and the free version does not.

My handheld code reader does display freeze frame data for codes that set a MIL. But what it does display is limited to vehicle speed, engine RPM, engine coolant temperature, long-term fuel trim, short-term fuel trim and maybe one or two other parameters. For all I know, though, it may depend on what code is set.
Thanks. So then the obvious question is this: I'm told that Chrysler reads this forum, and is well aware of the issues. Probably don't need us to tell them anyway. Why don't they give a loaner to one of you guys, install the most sophisticated logging equipment money can buy, and diagnose these issues. It seems that all us owners and dealers are more or less in a crapshoot - let's try this and see if it works. If not, let's try that and see if that works. There must be a better way???
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  #288  
Old 10-14-2014, 11:28 PM
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Re: Incorrect DEF - See dealer

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Originally Posted by PlayGolf69 View Post
Thanks. So then the obvious question is this: I'm told that Chrysler reads this forum, and is well aware of the issues. Probably don't need us to tell them anyway. Why don't they give a loaner to one of you guys, install the most sophisticated logging equipment money can buy, and diagnose these issues. It seems that all us owners and dealers are more or less in a crapshoot - let's try this and see if it works. If not, let's try that and see if that works. There must be a better way???
I would gladly let them install a logger on mine. They have my number. I'm at 25k with 11 months of use. This could be figured out quick with some cooperative interaction with select customers. Relying on the dealership tech's feedback, who are generally inept, is a bad idea.
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