Incorrect DEF - See dealer - Page 7 - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > 2014+ Jeep Grand Cherokee Ecodiesel 3.0

Reply
 
Thread Tools Display Modes
 
  #73  
Old 08-14-2014, 10:36 PM
LabRatICMP3's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Arizona
Posts: 54
Thanks: 20
Thanked 9 Times in 3 Posts
Rep Power: 1677
LabRatICMP3 is on a distinguished road
Re: Incorrect DEF - See dealer

Quote:
Originally Posted by Koko View Post
Similar sequence for me. My dealer drained the DEF, inspected the system, forced a REGEN but couldn't clear the P20EE. Finally replaced the catalytic converter and it cleared. I've driven about 800 miles since without incident.


Sent from my iPhone using JeepGarage
Well I am not sure why they thought a REGEN would fix a DEF problem! It is possible that you had the same problem as me and by replacing the catalytic converter they cleaned the inlet pot and injector.

They also reset all adaptive memory on my Jeep. I think it takes multiple drive cycles to set these codes and the codes will not clear easily with out clearing the adaptives. Just my 2cents.

__________________
[SIGPIC][/SIGPIC]
2014 GC Limited 4X4 CRD Deep Cherry Red ORA II Lux grp II Adv Tech Grp
Reply With Quote
Sponsored Links
Advertisement
 
  #74  
Old 08-15-2014, 07:04 AM
jaje's Avatar
Member
 
Join Date: May 2014
Posts: 353
Thanks: 6
Thanked 72 Times in 51 Posts
Rep Power: 3730
jaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond reputejaje has a reputation beyond repute
Re: Incorrect DEF - See dealer

Quote:
Originally Posted by ExcursionDiesel View Post
Survey: Who has had DEF issues and what was the average high daytime temp, DEF level at time of CEL, and Time since last refill and refill level. Let's compile some data. Re-quote and add your info:

ExcursionDiesel
93°F in Florida
DEF at 50% @CEL
2.5 months since refill to 100%

LabRatICMP3
HOT in Phoenix
DEF at 33% @CEL
2.5 months since refill to 100%
I think we should start a new thread for only posting to a poll. Would have to be by geographical area (state or plant hardiness zone), then when they developed the issue, at what mileage, how much in DEF tank did they normally keep, how long at dealer, what the dealer did, and the result... In fact I don't recall seeing this issue until the past 3-4 months (beginning of summer).

Plant Hardiness Zones
__________________
'14 XV Crosstrek
#74 Exomotive Exocet NASA ST3 / E0
'14 WK2 EcoDiesel (replaces '07 WK CRD)
Reply With Quote
  #75  
Old 08-15-2014, 09:42 AM
Brainstormer's Avatar
Premium Member
My Jeep: 2014 WK2
 
Join Date: May 2013
Location: Cypress, TX
Posts: 241
Thanks: 4
Thanked 83 Times in 42 Posts
Rep Power: 1885
Brainstormer has a reputation beyond reputeBrainstormer has a reputation beyond reputeBrainstormer has a reputation beyond reputeBrainstormer has a reputation beyond reputeBrainstormer has a reputation beyond reputeBrainstormer has a reputation beyond reputeBrainstormer has a reputation beyond repute
Re: Incorrect DEF - See dealer

Another variable is how long the vehicle is parked out in direct sunlight. I am in Texas, and it gets hot; however, I work from a home office, so the vehicle is relatively cool in the garage with intermittent parking at client offices for an hour. I assume that parking in open lots all day every day will see higher temps and have an effect on DEF quality and further exacerbated with short commutes, ie longer DEF storage intervals.

I have not had a DEF issue with 16K miles. The one time I tried to buy at a truck stop, it was not handy (15 miles each way from home) and the Love's staff were cranky about a 4-wheeler in the truck lanes.

Since a lower volume is suggested, I buy only from AutoZone where I can select the freshest supply, and I never add more then 5 gallons (2 jugs). I have filled twice, each time with 5 gallons, the last fill was made with 10% remaining after I received an alert that the range for DEF was 200 miles

I also get identical lots when I buy two containers, and I take a picture of the lot numbers to keep a record of date and lot number. The jug design is good with virtually no drips and no attendant scolded me for taking up truck lanes.

I think the half-full tank is good advice, especially in the sunbelt.
__________________
2014.5 Limited 4x4, CRD, Lux II, ORA II, ATG, RA4, Granite with black interior
Reply With Quote
Sponsored Links
Advertisement
 
  #76  
Old 08-15-2014, 10:09 AM
ExcursionDiesel's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Apr 2013
Location: W. TN.
Posts: 1,849
Thanks: 16
Thanked 287 Times in 197 Posts
Rep Power: 4229
ExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond repute
Re: Incorrect DEF - See dealer

Both reported failures exhibit the pattern of 100% fill then 90+ °F temps and several months. We need more data to confirm the theory.

Also, I had filled at Love's 2.5 months prior to mine having issues.
__________________
----------------------
The founder of JeepGarage.org, Scottina06, has a son Max who is in need of corrective surgery from an infection at birth that left one leg 4 inches short. We need to support our Jeep brothers. His family has started a fund on giveforward.com. If you have ever been helped by someone else, now is a good time to pay it forward. Here is a link to that page. God bless you! http://gfwd.at/1rz33PW
Reply With Quote
  #77  
Old 08-15-2014, 10:18 AM
Member
My Jeep: 2005 2.8L KJ
 
Join Date: May 2014
Posts: 34
Thanks: 4
Thanked 11 Times in 5 Posts
Rep Power: 1407
Ranger1 has a reputation beyond reputeRanger1 has a reputation beyond reputeRanger1 has a reputation beyond reputeRanger1 has a reputation beyond reputeRanger1 has a reputation beyond reputeRanger1 has a reputation beyond reputeRanger1 has a reputation beyond reputeRanger1 has a reputation beyond reputeRanger1 has a reputation beyond repute
Re: Incorrect DEF - See dealer

Quote:
Originally Posted by ExcursionDiesel View Post
Both reported failures exhibit the pattern of 100% fill then 90+ °F temps and several months. We need more data to confirm the theory.

Also, I had filled at Love's 2.5 months prior to mine having issues.
What's the status on your CRD?
Reply With Quote
  #78  
Old 08-15-2014, 10:52 AM
LabRatICMP3's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Arizona
Posts: 54
Thanks: 20
Thanked 9 Times in 3 Posts
Rep Power: 1677
LabRatICMP3 is on a distinguished road
Re: Incorrect DEF - See dealer

I don't think my problem of crystal build up was caused by temp breakdown of the DEF. Mainly because the DEF will breakdown into ammonia and C02 which are not crystals. I am not sure what the issue is, but it could be due to the higher ambient temps during use. Maybe the water in the DEF evaporates quicker leaving behind the crystals on the nozzle and in the inlet port. Also since I tow up long grades the exhaust temps are elevated for long periods, maybe another factor?

Now with that being said I think I will still only put in DEF one jug at a time unless I will be going on a long trip. Even then it wouldn't be hard to top it off on the way.

I had about 120000 miles on the Jeep before this problem occurred so it might be awhile before it reoccurs if ever.

But even with all this I still love my Jeep The diesel drives great.
__________________
[SIGPIC][/SIGPIC]
2014 GC Limited 4X4 CRD Deep Cherry Red ORA II Lux grp II Adv Tech Grp
Reply With Quote
  #79  
Old 08-15-2014, 12:50 PM
ExcursionDiesel's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Apr 2013
Location: W. TN.
Posts: 1,849
Thanks: 16
Thanked 287 Times in 197 Posts
Rep Power: 4229
ExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond reputeExcursionDiesel has a reputation beyond repute
Re: Incorrect DEF - See dealer

Quote:
Originally Posted by LabRatICMP3 View Post
I had about 120000 miles on the Jeep before this problem occurred so it might be awhile before it reoccurs if ever.
120k miles already?!? That's 12k miles a month. Surely there is an extra 0 in there!
__________________
----------------------
The founder of JeepGarage.org, Scottina06, has a son Max who is in need of corrective surgery from an infection at birth that left one leg 4 inches short. We need to support our Jeep brothers. His family has started a fund on giveforward.com. If you have ever been helped by someone else, now is a good time to pay it forward. Here is a link to that page. God bless you! http://gfwd.at/1rz33PW
Reply With Quote
  #80  
Old 08-15-2014, 02:07 PM
LabRatICMP3's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Arizona
Posts: 54
Thanks: 20
Thanked 9 Times in 3 Posts
Rep Power: 1677
LabRatICMP3 is on a distinguished road
Re: Incorrect DEF - See dealer

Quote:
Originally Posted by ExcursionDiesel View Post
120k miles already?!? That's 12k miles a month. Surely there is an extra 0 in there!
Yes there is an extra zero, 12,000 is correct.
__________________
[SIGPIC][/SIGPIC]
2014 GC Limited 4X4 CRD Deep Cherry Red ORA II Lux grp II Adv Tech Grp
Reply With Quote
  #81  
Old 08-17-2014, 12:37 AM
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Nov 2010
Location: Syracuse, NY
Posts: 32
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 2436
aak274 is on a distinguished road
Re: Incorrect DEF - See dealer

Almost 9,000 miles. Used 5 or so gals
Of def. Filled twice with 2.5 gals each time. Once from the pump once in a bottle. Currently around 70% on the gauge and letting it run down for the winter

Upstate summer as been colder than normal. 75-82 avg. I'm sure temp is a major player since mine is kept garaged


Sent from my iPhone using JeepGarage
Reply With Quote
  #82  
Old 08-17-2014, 06:58 AM
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Mar 2014
Location: New York
Posts: 75
Thanks: 12
Thanked 6 Times in 5 Posts
Rep Power: 1272
Sydney is on a distinguished road
Re: Incorrect DEF - See dealer

This is a fascinating thread, but I am confused about the proposed degeneration chemistry. Sustained extreme heat will release ammonia as a gas, but this should merely reduce the urea concentration. Is the idea here that the ammonia then precipitates as crystals because of impurities introduced into the DEF tank? From what source?

Has anyone found any literature suggesting that degradation of DEF within the vehicle is seen as a serious concern? I have had no luck finding any evidence to support it. To the contrary, I have only seen reassuring comments suggesting that SCR systems are designed to be tolerant of the likely change in urea concentration accompanying the heat of summer. As Victory Blue puts it:
FICTION: DEF degradation will be a major problem

FACT: Diesel Exhaust Fluid doesn’t degrade nearly as quickly as people assume. For example, at 86°F, DEF has a shelf life of a year. REMEMBER: Do not equate shelf life to spoiling like food, as DEF will not go bad. IT will lose some effectiveness, and the SCR will dose at a higher rate, but it won’t “go bad.”
Reply With Quote
  #83  
Old 08-17-2014, 06:17 PM
JustinB60's Avatar
Member
 
Join Date: Apr 2012
Posts: 246
Thanks: 42
Thanked 36 Times in 19 Posts
Rep Power: 2159
JustinB60 is on a distinguished road
Re: Incorrect DEF - See dealer

So looks like I joined the club of the "Incorrect DEF" issue with the engine light. I'll shed some light on my short experience with it so far and throw a few questions out there.

Took my early build 2014 (one of the first to order a diesel) into the dealership last Tuesday for the MIL light and the Jeep received a PCM (18-19-04-AH), BCM(18-19-02-p9), entertainment center (18-60-07-9b), and HVAC (18-19-62-99), and TCM (21-009-14) updates. These updates cleared the: 11805 code p20ee-00-scr ox catalyst efficiency below threshold bank 1.

Fastforward 2 days when I add a full box/cainter of DEF Blue with this stamp on it:


WHAT DOES THIS DATE MEAN? The normal 2 digit code of "14" or "15" is not present instead to me it looks like a "64" and this doesn't conform to the 2 digit year+1 message that i've seen on other forums and this one!?!?!?

Anyway I added it and within a day or two I get the incorrect DEF message. Well I went to walmart tonight to add some fluid (I am about 65-70% full so I was going to fill it up) and I see THIS freaking sticker and no stamps on the box with the normal 11 digit code:


The date that is stamped on this box is from last Thursday (8/14/14), there is no way they made it and shipped it that fast!?!
__________________
Ordered 8/10/13:
2014 Jeep Grand Cherokee Limited
Diesel 3.0L | Luxury II Pckg | Tow Pckg | Engine Block Heater
Reply With Quote
  #84  
Old 08-17-2014, 06:24 PM
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jul 2013
Posts: 162
Thanks: 2
Thanked 41 Times in 25 Posts
Rep Power: 1620
JEB1 is on a distinguished road
Incorrect DEF - See dealer

The newer batches don't stamp the date code on the outside. The only stamp is on the bottle. What you are seeing is Walmart's inventory control label. If you buy it and crack open the box, the stamp on the bottle is probably going to be about 3-4 weeks earlier than the inventory control label. So, the batch in your photo is pretty fresh. I bought a box with a Walmart label of June 24. The stamp on the bottle was June 5. So, piece of advice. If the date code is stamped on the outside of the box, don't buy it.


Sent from my iPad using JeepGarage
Reply With Quote
The Following User Says Thank You to JEB1 For This Useful Post:
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Rack Cross Bars - Thule Fit Guide incorrect K3LAG Interior/Exterior/Visual/Lighting 24 06-10-2015 08:29 AM
Service DEF - See Dealer cwmccall 2014+ Jeep Grand Cherokee Ecodiesel 3.0 79 06-10-2014 11:52 AM
Outside temp incorrect banjonut Troubleshooting/Problems Discussion 6 06-28-2013 06:15 AM
Time Incorrect BobsWK2 Audio/Visual/Navigation 4 11-29-2011 09:22 AM
P0731 Gear 1 Ratio Incorrect jas535 Troubleshooting/Problems 1 08-14-2010 02:59 PM

» Premium Vendor Showcase
Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 10:52 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.