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  #25  
Old 09-01-2015, 11:59 AM
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Re: Ineptitude at its highest degree

Quote:
Originally Posted by 14SummitHemi View Post
Do you have the charcoal filter instead of just a plain cabin/ac filter? Guaranteed to help your smells....

http://www.wk2jeeps.com/tsb/tsb_wk2_2400115.pdf
His problem was a sensor improperly installed, leading to an exhaust leak. No filter was going to prevent the smells in which he was being exposed to.

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  #26  
Old 09-01-2015, 12:05 PM
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Re: Ineptitude at its highest degree

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Originally Posted by akinney View Post
Someone with more knowledge will hopefully jump in and correct me if I spout nonsense, but my understanding of the exhaust path is this: engine -> egr (engine again) -> dpf -> def injection -> scr -> muffler -> tailpipe.

It almost sounds like they replaced the dpf first, which would be odd.

The letters on the tail end of the part number denote revision level where AB is newer than AA and AC is newer than AB.
I just searched mopar sites trying to find any pictures I could of what the exhaust system looks like and labels for parts. The website I eventually found lists two "catalytic converters" by name, one right after the other at the beginning of the exhaust stream. This makes it really confusing for anybody trying to figure out what needs to be replaced if they specifically look for a cat. The p/n being in the TSB should still have prevented replacing the wrong part, however. Just searching the p/n on Google comes up with the term converter.
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  #27  
Old 09-01-2015, 12:36 PM
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Re: Ineptitude at its highest degree

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Originally Posted by timmy_ View Post
His problem was a sensor improperly installed, leading to an exhaust leak. No filter was going to prevent the smells in which he was being exposed to.
Agreed, "help" means "help" not "prevent"....
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  #28  
Old 09-01-2015, 01:34 PM
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Re: Ineptitude at its highest degree

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Originally Posted by Fahrvergnugen View Post
Agreed. I traded in my 4th GTI for the JGC because I needed more cargo space. This is the first time in 20 years without a VW. I didn't even look at the Touareg. Maybe I'll reconsider.
Dig around for a good used Touareg with the V10 diesel. May not be as fancy inside as the GC, but that was a serious engine.
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  #29  
Old 09-01-2015, 01:36 PM
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Re: Ineptitude at its highest degree

Quote:
Originally Posted by 14SummitHemi View Post
Do you have the charcoal filter instead of just a plain cabin/ac filter? Guaranteed to help your smells....

http://www.wk2jeeps.com/tsb/tsb_wk2_2400115.pdf
The problem was caused by the dealership service tech not properly reinstalling and tightening a sensor in the exhaust system after they replaced the converter. The sensor thus fell out, leaving a gaping hole in the exhaust system. This caused all of the exhaust from the right side of the engine to vent into the engine compartment. Exhaust smoke was billowing out from under the hood. The fresh air intake for the A/C had no fresh air available, blowing exhaust fumes into the cabin. Once the dangling sensor was reattached and tightened, the exhaust actually went out the exhaust pipe and the smell went away. There isn't a charcoal filter large enough to have eliminated what was blowing into my Jeep.
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  #30  
Old 09-01-2015, 01:41 PM
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Re: Ineptitude at its highest degree

Quote:
Originally Posted by Fahrvergnugen View Post
The problem was caused by the dealership service tech not properly reinstalling and tightening a sensor in the exhaust system after they replaced the converter. The sensor thus fell out, leaving a gaping hole in the exhaust system. This caused all of the exhaust from the right side of the engine to vent into the engine compartment. Exhaust smoke was billowing out from under the hood. The fresh air intake for the A/C had no fresh air available, blowing exhaust fumes into the cabin. Once the dangling sensor was reattached and tightened, the exhaust actually went out the exhaust pipe and the smell went away. There isn't a charcoal filter large enough to have eliminated what was blowing into my Jeep.
Again, "help" does not mean "prevent" or "eliminate"....just providing a helpful suggestion regardless of exhaust woes fixed or not....if you don't have a charcoal filter, you should. It WILL "help" knock down a/c and exhaust smells, esp Diesel per the TSB. Or, you could keep your non-charcoal filter and have a stanky a/c smell over time and experience diesel fume odor more than necessary.
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  #31  
Old 09-01-2015, 01:51 PM
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Re: Ineptitude at its highest degree

Quote:
Originally Posted by 14SummitHemi View Post
Again, "help" does not mean "prevent" or "eliminate"....just providing a helpful suggestion regardless of exhaust woes fixed or not....if you don't have a charcoal filter, you should. It WILL "help" knock down a/c and exhaust smells, esp Diesel per the TSB. Or, you could keep your non-charcoal filter and have a stanky a/c smell over time and experience diesel fume odor more than necessary.
Thanks for the suggestion. I'll take the TSB with me when I drop off the vehicle tonight. If they have one in stock maybe they can pop it in tomorrow.
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  #32  
Old 09-01-2015, 02:11 PM
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Also, if you are a carwash person the charcoal will def help with that gross musty reclaim water smell....tip, always put HVAC in recirc mode to prevent the nasty reclaim from being sucked into the filter, that will toast any filter much faster than normal 20k ish life....
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  #33  
Old 09-02-2015, 10:45 PM
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Re: Ineptitude at its highest degree

Ask about the oil change offer. I think the one they gave me was 4 oil changes a year for 3 years. The oil changes on these things aren't cheap, you're looking at $100+ per. You may never use the warranty, road hazard or dent removal but you will definitely use those oil changes.
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  #34  
Old 09-03-2015, 04:21 AM
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Re: Ineptitude at its highest degree

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Originally Posted by thebc2 View Post
Ask about the oil change offer. I think the one they gave me was 4 oil changes a year for 3 years. The oil changes on these things aren't cheap, you're looking at $100+ per. You may never use the warranty, road hazard or dent removal but you will definitely use those oil changes.
They have already given me eight free oil changes over a two year period. So far I have used one. I'll set a schedule on my calendar to make sure I get all of them.
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  #35  
Old 09-03-2015, 04:38 AM
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Re: Ineptitude at its highest degree

Update: SCR shows up Tuesday. Service unbolts the old SCR, tries to remove a sensor behind SCR. Sensor breaks off so need new sensor. New sensor on nationwide backorder. 54 dealerships nationwide have one in stock. Service manager calls around, finds one near Rochester NY which he'll go pick up (4 Hr round trip) if they'll sell it to him. They won't sell. They want to keep it in case they need it for someone else. He continues a search to find someone willing to part with the sensor. Finds a dealer in NJ who will sell him the part. It's supposed to arrive Thursday for installation. Then test drive for 50-60 miles to make sure issue is finally resolved. Hoping to get the Jeep back Thursday afternoon in time for my Friday vacation road trip. I am keeping my fingers crossed.

In the meantime, Jeep Enhanced Customer Care has elevated my case to a supervisor to investigate buyback options should the latest part replacement not solve my issue. Hopefully it doesn't come to that. My sense is that if I had come to the current shop in the first place, this issue would likely have been resolved three months ago.
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  #36  
Old 09-03-2015, 05:59 AM
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Re: Ineptitude at its highest degree

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Originally Posted by Fahrvergnugen View Post
In the meantime, Jeep Enhanced Customer Care has elevated my case to a supervisor to investigate buyback options should the latest part replacement not solve my issue. Hopefully it doesn't come to that. My sense is that if I had come to the current shop in the first place, this issue would likely have been resolved three months ago.
Yeah, sounds like everything after the first P20EE was caused by the boneheads in Binghamton.

I really am not happy with all the broken studs and sensors in a relatively new car though. How "easy" to work on are these things going to be after 6 or 7 NY salty winters???
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