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Old 05-14-2014, 01:48 PM
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Major EcoDiesel Injector Pump Issue

First, let me get this out of the way:

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Originally Posted by Jason911 View Post
I'm glad there's a diesel subforum here as over at JF it's full of anti diesel trolls and mod biased against diesels - so great to see a thriving pro diesel WK2 community here!
Quote:
Big thumbs up on that one. To the point of not wanting to even read JF any longer because of the "diesel hate". Really bad when moderators - who are supposed to moderate - side with the trolls.
No doubt.... the anti diesel trolls over there are a PITA.

Now... onto my Ecodiesel. On April 26th, it experienced a major meltdown accompanied by the flashing dash lights of death. All sorts of codes showed up on the EVIC screen... low oil pressure, service electronic throttle control, service 4 wheel drive system were the major ones along with a number of OBDII codes which I pulled with my code reader. I had it towed to a dealer and it has been there ever since.

The original diagnosis was that the diesel injector pump failed and I was told it would be 30+ days before I saw it and the associated fuel metering valve assembly. Dealer and Jeep have been very professional since I told them that a month without my vehicle was unacceptable. I have a rental SUV on their dime so its not like I am without transportation. They have also offered other consideration which I have not yet accepted so as to not prejudice any future decisions.

Parts actually showed up late last week, were installed over Thursday and Friday and the vehicle was restarted Friday afternoon. It ran for all of 30 seconds before shutting itself off. FWIW... the new injection pump assembly is listed at $3800.00

I am now told that the pump is only putting out 800psi or so and that there is a unacceptably high rate of fuel return going back to the tank. They are now convinced that the failed pump introduced metal contamination into the injector system and have ordered new injectors, filters and fuel rails. Those parts are supposed to be in later this week.

Yesterday I formally escalated this to a request for a new replacement vehicle as this is completely unacceptable. I have a fully loaded Overland ORAII truck with 6100 miles on it. IMO, they are throwing parts at it now in the hope that they can make it run so even if they are right about metal contamination and do get it to run, who wants to deal with that for the remainder of a vehicle's lifespan?

Chrysler Engineering is now investigating whether or not they have a supplier issue with the injector pump assembly.

I post this as a public service to other Ecodiesel owners who have a December 2013 build date and experience injector pump failure.
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Old 05-14-2014, 02:19 PM
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Re: Major EcoDiesel Injector Pump Issue

Pretty sure that this is a Bosch pump and if not most likely Siemens. It happens the BMW 335 engine was plagued with high pressure pump failures for a couple years before being resolved. If everything is good on the SFU I would not be looking for a replacement.
This isn't going to be the only incident of this happening since these pumps use what 20,000 psi. Since this engine and pump have been around for a while and this is the first time I have seen this issue raised I am guessing that this is one of those things.

What they said makes sense that when the pump failed that particles were pushed throughout the fuel system.

You could be right that this might raise its ugly head again if not completely cleaned out to include fuel tank removal.

It seems that Jeep treats customers right when they have a problem like this but at 6100 miles it is anyone's guess. However our drive train is warranted to 100K miles.

Best of luck and looking for updates on this. I am a long time diesel driver and have never experienced a failed pump in previous diesels. Hope the SFU continues that trend...
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Old 05-14-2014, 02:30 PM
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Re: Major EcoDiesel Injector Pump Issue

Too bad about the non-acceptance of Diesel over there, I hate to say it is going to be a fact of life very soon. You simply can not get the power potential out of Petrol.

On the Pump Failure... I have seen none replaced nor is there any communications in the channel, So I am going to put it out there that this is VERY likely the 1 in a half million or so.... at least right at the moment. I have over 10,000 miles on mine and I watch over the Diesel stuff pretty closely.
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Old 05-14-2014, 02:36 PM
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Re: Major EcoDiesel Injector Pump Issue

This is my second diesel GC (and 4th brand new Jeep since 1998) having had a near flawless 08CRD so I have some experience here.

As to the warranty, I bought the 120K 8 year max care Chrysler warranty which was the longest duration I was told that I could purchase for the diesel. I also bought the maintenance care package so I did everything right.

As to the issue of escalating this, I have been without my truck for 18 days. CA lemon law is 30 out of service days total so I feel that I am within my rights to start talking to them about this now. I have no confidence in this vehicle because of what I have been through.

For example, Chrysler and the dealer could not even agree on how to order the fuel metering valve assembly and I was told that after they got the new pump in, I would be waiting on the valve for some time. Then they discovered that it is actually part of the injection pump assembly.

They have now resorted to tossing parts at it... they cannot say that their solution is going to work. Rebuilding the entire fuel assembly on a new vehicle is rediculous and the work that will be done to the vehicle is simply not as factory assembled... even down to simple things like wire harness routing and clips. That is unacceptable to me in a $55,000 SUV.

Like I said, confidence is everything and I no longer have it on this vehicle. I could throw parts at it in my own garage just as easily and possibly get lucky.

..... and boy am I hearing it from my wife for getting rid of a perfectly fine running 08CRD for the 14.
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Old 05-14-2014, 02:39 PM
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Re: Major EcoDiesel Injector Pump Issue

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Originally Posted by Willx View Post
So I am going to put it out there that this is VERY likely the 1 in a half million or so....
That's what I thought until yesterday as a diesel injection pump failure at 6100 miles is very odd but I was told at that time they are now dealing with a few more of these situations now which is why they are starting a vendor/supply line investigation.
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Old 05-14-2014, 03:04 PM
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Re: Major EcoDiesel Injector Pump Issue

Quote:
Originally Posted by robert j. yates View Post
That's what I thought until yesterday as a diesel injection pump failure at 6100 miles is very odd but I was told at that time they are now dealing with a few more of these situations now which is why they are starting a vendor/supply line investigation.
Did you hear that from an actual Chrysler rep or the dealer.... Bosch having problems with these affects way more than Grand Cherokee, so I thought I would have heard about it.
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Old 05-14-2014, 03:19 PM
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Re: Major EcoDiesel Injector Pump Issue

Heard it from the head service manager at the dealer. They are responsible for taking are of the problem vehicles which arrive at the rail head out this way so I'm thinking he is pretty clued in. Do you know for a fact that it is a Bosch pump? All I have is a part number 68211269AA.
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Old 05-14-2014, 03:34 PM
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Re: Major EcoDiesel Injector Pump Issue

Quote:
Originally Posted by robert j. yates View Post
Heard it from the head service manager at the dealer. They are responsible for taking are of the problem vehicles which arrive at the rail head out this way so I'm thinking he is pretty clued in. Do you know for a fact that it is a Bosch pump? All I have is a part number 68211269AA.
That part is the entire kit.... looking....

There is some stock of this unit. nothing has been quarantined. Demand is very low (not any real numbers being shipped around).

As far as I can see, there is something that they may have missed. They can get another one no problem but they may be overlooking something and they just need some time to understand. I have seen a few random things happen on the EcoDiesels that took a little longer to figure out but it came down to not being commonly understood yet.
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Old 05-14-2014, 04:30 PM
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Re: Major EcoDiesel Injector Pump Issue

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Originally Posted by Willx View Post
That part is the entire kit.... looking....

There is some stock of this unit. nothing has been quarantined. Demand is very low (not any real numbers being shipped around).

As far as I can see, there is something that they may have missed. They can get another one no problem but they may be overlooking something and they just need some time to understand. I have seen a few random things happen on the EcoDiesels that took a little longer to figure out but it came down to not being commonly understood yet.
Do you see where the fuel metering valve assembly is attached to that part number associated with the pump? That is what really confused them and at one point, I was told that the fuel metering assembly would have to come from VM in Italy. They then told me they figured out that it was part of the pump assembly. I can only really tell you what I've been told LOL.
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Old 05-14-2014, 04:47 PM
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Re: Major EcoDiesel Injector Pump Issue

Yes there are 2 metering valves in that assembly.
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Old 05-15-2014, 10:26 AM
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Re: Major EcoDiesel Injector Pump Issue

Sorry to read this Robert - sure hope you get it resolved soon. (problem with the Jeep I mean, not the w.i.f.e issue!)
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Old 05-15-2014, 11:17 AM
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Re: Major EcoDiesel Injector Pump Issue

I just heard from Jeep corporate and I will be getting a new replacement vehicle. This experience while painful also reaffirms my belief in the Jeep brand. The vehicle being replaced was my 4th Jeep since 1998 and the second GC diesel. I have no problem with getting another one.
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