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MIL & P20EE again & again & again...

89K views 580 replies 115 participants last post by  Overland_Diesel14 
#1 · (Edited)
My 2014 JGC CRD has 11,108 miles on it. I bought it new 10 months ago.

The MIL came on again today, exactly 80 miles and 2 days after picking it up from a 2-day service where they replaced the catalytic converter to address another P20EE code. This is the fourth time. All three previous times that the MIL came on were for P20EE codes.

(MIL = CEL = check engine light = malfunction indicator light)

This one, it's likely P20EE again. I called the dealership right away and made a service appointment for Monday.

Great.
 
#183 · (Edited)
Given that I also have the issue with the P20EE and despite the many re flashes, and regen stuff the code is still there. Thus would need advice given that Chrysler would not cover it under warranty because the Jeep is currently outside the U.S. Basically Chrysler told me to fix the problem in Europe at my cost and once return to the U.S. have the car inspected by a dealer and then submit bill to get reimbursed, basically crap. So my question is if the P20EE issue is widely an issue it should be getting a "recall" status early soon. Under such status I beleive that Chrysler would cover mine even though its outside the U.S. Any chance of this becoming a recall? Any way to persuade Chrysler to cover my cat? Not sure when and if the car will be back in the US.
 
#188 ·
They did order the parts for the DEF Injector line retention. I have Dom's plate on, so don't really need it. I'm curious to find out what they say when they see Dom's shield in place...that we'll find out next time.
When I had this TSB done my dealer removed the plate and replaced it. They made note of it on the paperwork. Cool thing was they put some solid foam on the rear part of the plate to reduce vibration noise. Those guys are alright :thumbsup:
 
#190 ·
I think I may now be a member of this club. Had the MIL come on 2 weeks ago. Dealer applied the latest greatest updates. MIL came on again yesterday and brought it in today. Was told it needed a new NOx sensor. I figure 3 or 4 more visits to dealer and they will have it fixed.

I really like the vehicle but it's starting to wear on me bringing it in for service. The next visit for the NOx repair will be my 7th since buying it in February 2014.
I could have, should have had a V8.
 
#191 ·
Three visits to dealer then a week later they replaced the Cat, injector etc. No big deal and at least they are trying to solve the issue. Stuff happens. My old man's Chevy 350 threw a rod and two pistons on the way home from the showroom years ago. Guess all V8s must be avoided too:lol:
 
#192 ·
Aw, crap. Just went over 16k and the MIL came on, right on schedule. Confirmed P20EE with my OBDII scanner. I had TSB 18-023-15 done already almost two months ago after the new software came out. I'm hoping the dealer will just cut to the chase and order me a new cat since I already have the most recent software. Somehow, I suspect it won't happen. They'll flash it again, reset the fault code, and it'll come back on in about 1000 miles, give or take, and the process starts all over again.

Since I'm going to have to do the dance like everyone else, I might as well know what it is. Is replacement of the injector always required along with the cat or are any of you just getting the cat alone replaced? I'd rather not have the gorillas at the dealer screwing with my injector plate if I can avoid it. Thanks.


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#197 ·
No ,I was not given a time frame. I did ask but the service advisor just didn't know. Seemed like I was giving him more info than he was giving me thanks to websites like Jeep Garage ,allpar,ram1500diesel etc. I conveniently left out a TSB printout on the front passenger seat too regarding the SCR cat failures. When I retrieved the jeep, it was gone. I think the diesel tech may have scooped it.:lol:
 
#198 ·
Brought my car in for the P20EE DTC. My goal was to get the condition confirmed, get a cat ordered, and be on my way until the cat came in. Dealer says my car has been flagged in their system for some "improvement" program and they can't do anything until they hear back from FCA, hopefully some time today. Anybody hear of this before?


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#200 ·
Tell me about it. I have a 14 CRD built Dec. 2013 purchased 10/14. Got over 10k miles and thought I was in the clear.
A little after 11.6k miles 3/15 MIL comes on I scan it p20ee pops up. Schedule appointment. MIL clears before the appt. told they can't really diagnose the issue since it's not lit. They perform power module flash. MIL is gone.

3 weeks later 4/10 it comes back on. I take it in right away there for 2 days and they say they have to order replacement cats. Parts come in 4/23. Schedule apt for 4/27 told it would be 2 days. Call the 4/28 late evening before I head home from work to see if car is ready. I live hour from dealership, but dealership is by my office. Sorry car not done tech stripped a fitting and is on 4/5 day lead time. Call back 6 days later part is on back order indefinite. When we ordered the part there were 12 in stock you are #20 on the list. I checked today particulate matter sensor is what is needed. The jgc has been in the shop 17 days this stint and a total of 25 days in my 7 months of ownership. A waiting game it seems to be.


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#202 ·
You should all get familiar with your state's lemon law.
That's one option. I chose to work with Jeep, get the P20EE error fixed, and enjoy a great rig that is at the same time luxurious, comfortable, a strong towing rig, fast (enough), and has great range on a tankful and gets great mileage --

>> 24 MPG @ 85 MPH
>> 28 MPG @ 75 MPH
>> 34 MPG @ 65 MPH
>> 45 MPG @ 55 MPH

I'm at 18K now and no P20EE in over 6K. I knew buying this MY rig might have some early bugs. But still, my wife and I...

WE LOVE THIS RIG!!!
 
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#203 ·
If you re waiting on a CAT, which I'm sure are back ordered as was mine but I called Chrysler and opened a case and was assigned a case manager who was instrumental in getting the CAT expedited. I did the same thing before the CAT when they wanted to replace the injector which my dealer said would take a month or two to get and Chrysler was able to get to my dealer in 2 weeks.
 
#208 ·
My new jeep has been sitting at the dealership for a week now. Still waiting for ISG to get their stuff together.
Same here. Chrysler Care called and left a message and said they would see what they could do to help. They did say that they would be giving us a service contract as part of the vehicle swap. Not sure what they are going to give us but I am going to ask for some oil changes and lifetime extended warranty. We shall see.
 
#206 ·
Well HOLY CRAPOLY...my service advisor called to say that the SCR cat and gasket are now in. I think it was only ordered about 72 hours ago.:eek:. I didn't even get a chance to pester them...he called me. He said I'll need a loaner for a day and he will have one ready. This service dept. (Countryside Chrysler) in Essex ON. has always been competent whenever I had to deal with them. I'll be out of town until Tues. so now they are waiting on me go figure...:lol:.
 
#209 ·
Hey guys, 2014 black Overland ECO DEEZL with 16,000 miles software updates done at 12k mi and ZERO PROBLEMS here...

Was driving yesterday when CEL illuminated. Drove home and plugged in OB2 reader and it pulled the P20EE code. (SCR DEF below threshold Bank 1)

Only used MOPAR DEF bought from dealer.

Going to drop the jeep off at Allen Samuels Chrystler here in Dallas/Fort Worth area on MONDAY MAY18.

Will report back on status of repair.


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#211 ·
""" Sorry in advance for a long report, and everything else ***:D
Hello Folks.

I am new to this site, and my car is one of the victim for this MIL & P20EE issue. The car (2014 Limited 4x4, 12,400 miles, fully loaded options) has been stayed at dealer for 40+ days(04/02 - 05/15) for tons of parts replaced (catalyst converter, temp sensors, injectors, fuel tube, road test...). There are many trips back and forth to dealer prior to this 40+ days. Dealer called me to pick it up this morning, and i could not remember how it looked anymore. Service adviser handed me its repair history and confirmed for the MIL & P20EE fixed. I was so excited to drive it again, it was so dirty inside/outside the car. There was no car wash as CA water drought. I drove it immediately to car wash place near by with a request for special hand wash full services. After leaving the car wash, I was so happy to drive it to work. I did stop by Startbuck to get myself a large frapuchino drink, and continue on the way to work with my favorite radio station. All of the sudden, there was a ding sound with the famous orange engine icon . I yelled "F **K x 100000 times" so loud in the car. I did scare the car next to me, he gave me a stupid look. Anyway, I brought it back to dealer, and asked them to take a look at it again. The service adviser refused to take it back until I called FCA to authorize for the repair.... After many phone calls to FCA/dealer, I'm heading back to dealer now to drop it off again.

Thank so much for your valuable time to read my "F***ING" Friday picking up my car story.

Mushu
 
#212 ·
I just can't believe FCA is not issuing a recall, this is getting insane...anytime I meet someone locally that has a 2014 Eco, I ask them...'' like the truck? '' and the reply is...well except the trips to the dealer for the DEF system...seriously, so many have the issue and are not on here voicing it out...So, yeah I know and understand why they might be hesitant to do so, but god...this is a wide spread issue...:cool:
 
#215 · (Edited)
MIL & P20EE again & again & again...

I love my Eco diesel sooooo much. When it runs. Lol. You guys are hilarious.


"Love my Ecodiesel. Great drivetrain. If I had to do it all over again I'd get the same thing. 13,500 trouble free (haven't been to dealer for anything since purchase, changed oil twice myself) miles." Sound familiar Wiz?

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#216 ·
Re: MIL & P20EE again & again & again...

I love my Eco diesel sooooo much. When it runs. Lol. You guys are hilarious.


"Love my Ecodiesel. Great drivetrain. If I had to do it all over again I'd get the same thing. 13,500 trouble free (haven't been to dealer for anything since purchase, changed oil twice myself) miles." Sound familiar Wiz?

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My car has NEVER stopped running. This P20EE error is nothing more than an annoyance, kinda like you - a pimple on my a$$. What I said then I still say now. I love it, and would buy it all over again.

Exactly what is your problem anyway? You didn't buy one, don't need to be here, GET LOST! You sound very, very jealous.
 
#217 ·
I almost bought one of the first ones. I'd like for the Eco diesel to succeed, but I feel like it was introduced too soon without enough testing. There are a lot of people on the Ram forums having issues as well. From reading here there are several people who have had there's in for service several times. I'm just wondering how many trips people are willing to make to get them fixed before they use their legal remedy. I'm sorry if I've rubbed you the wrong way, but you only want to hear how wonderful they are. FCA will continue to try to fix your ecodiesel until you finally get your fill and lemon law the darn thing. As far as being a pimple on your whatever, too bad it's a public forum and I'm not blowing sunshine to sooth your bent ego.


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#218 · (Edited)
I almost bought one of the first ones. I'd like for the Eco diesel to succeed
That's not at all how your posts come off. They come off as happy the Ecodiesel has a problem - "All these hassles to save a few bucks on gas" and "I love my Eco diesel sooooo much. When it runs. Lol. You guys are hilarious. " are absolutely NOT the words of someone hoping the Ecodiesel succeeds. Those words are intentionally inflammatory. Hard to take them any other way.

I'm sorry if I've rubbed you the wrong way
Doubtful.

but you only want to hear how wonderful they are.<snip>As far as being a pimple on your whatever, too bad it's a public forum and I'm not blowing sunshine to sooth your bent ego.
Seriously? THAT's what you see? I'm on this specific thread daily because I expect I'll go through it like everyone else did and I want to know what's going on. I'm not on here to hear how wonderful they are! Why would anyone go to ANY online forum about ANY product to find out how wonderful it is? That NEVER happens. I want to know the truth. And the TRUTH is, this is an issue that affects a LOT of diesel owners, but it's NOT a major, lemon law worthy issue! Come on! The check engine light comes on, you get a flash. The check engine light comes on again you get a cat and SOMETIMES a DEF injector. End of story for MOST owners.

That is lemon law material? I would argue that it is only for someone that doesn't like the vehicle to begin with and is looking for a way out. The first people who got the P20EE MIL had trouble because FCA didn't know what was going on or exactly the best way to fix it. Seems like they're getting it under control now and it's getting fixed in a pretty consistent way. I can see why the early owners would have been worried and thinking about lemon laws.

Further, it is ABSOLUTELY NOT TYPICAL for the P20EE error to cause the vehicle to be inoperative. My MIL went out on it's own, others have driven HUNDREDS (thousands?) of miles with MIL on and no apparent difference in how the vehicle drives. It's SIMPLY NOT A BIG DEAL. I'll qualify that... TO ME!

What pisses me off is a non owner coming on here to "rub it in". "Ha, ha, should have sucked it up, been happy with 18 MPG (on a good day) and bought the Hemi." Well you know what? Maybe the Hemi is the right engine for you, maybe the Hemi is the right engine for LOTS of GC owners. BUT, I made a decision by testing the engine and weighting the pros/cons. FOR ME, the Ecodiesel was the right choice, and it STILL IS! How can you possibly know what caused us to choose the diesel? How could you? Your circumstances are completely different than mine, completely different than every other person who decided to buy a GC. I don't need the fastest car in the 1/4 (do you? Maybe, good on you, but I don't need that!!) I don't need to tow. I don't need great gas mileage (we have a Prius for that). I picked the engine for it's overall feel, and I felt it was the best compromise of the 3 choices. You didn't make that same decision, I'm OK with that. Why are YOU not OK with MY decision? Why can YOU not understand that this P20EE issue is NOT big enough to make me hate my choice or hate the car or go crying "lemon law, lemon law!"?

Do you see? I LOVE THE ECODIESEL! I LOVE THE HEMI, I'm OK with the 3.6. But that's me! I don't care what engine you chose, why do you care what engine I chose? Why does it matter so much to you? If I'm being honest (not to inflame, just seriously being honest) and using what (admittedly little) I know about you, I'd say you're here to justify your decision NOT to get the Ecodiesel. You see this problem and it makes you feel secure in your decision. If so, that's great. But again I say, your reasons for your choice are not my reasons for my choice.

So please, if you have something useful to offer other than "ha ha, the Ecodiesel sucks" then by all means stay around and provide us with that useful information - pro or con, good or bad, I don't care. Just please make it useful.

If, on the other hand, you have nothing USEFUL to give us, then PLEASE (for the 3rd time) go somewhere else. I hear PriusChat is looking for some trolls. :)
 
#219 ·
Not everyone has the time or the patience to bring their $50k for service several times. I know, I did it with my SRT. A total of 52 days the two dealerships had my vehicle. In fact I just picked up my new replacement today. I really just wanted people to know there is an option and that option doesn't have to mean leaving jeep or the ecodiesel, but it at least gives you a choice. The more of these ecodiesels they have to buy back or replace the more likely they are to get these problems solved. Who wants a $50k vehicle with a car fax attached to it several pages long? Some people who continually have to bring in their ecodiesel for repairs are going to end up with just that. That in my opinion is why I would lemon law a troublesome ecodiesel. It's not fair for Chrysler to use consumers as guinea pigs for their untested products and allow the consumer to take the hit on the resale.

Wiz, I want to apologize for the way my post came off, but you were rude telling me to get lost when I stated that lemon lawing a troublesome ecodiesel is a viable option. A vehicle that is in the shop all the time is not worth it even if it gets 50mpg. What's your time and frustration worth? You act like lemoning a vehicle is like seeking a hand out, it's not, you are simply making the manufacturer make good on a product they sold you.

I'm sorry that I came off as a troll. Please accept my apologies.


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#220 ·
bringing everything back on topic. and those that don't own an ecodiesel, just lurk, educate yourself for whatever this forum does and doesn't provide. US sells 17m light vehicles a year, you don't like the ecodiesel go somewhere else.

back on topic for owners, what is the cause of this fault code (SCR catalytic converter?) and are parts replaced supposed to last longer than 17,000 miles? my 2014 on 17,000 miles the MIL came on. mechanically I can't tell if anything is wrong and made it back from a 700 mile trip to VA these last couple of days.
 
#227 ·
back on topic for owners, what is the cause of this fault code (SCR catalytic converter?)
In my opinion it is design issue: the way the AdBlue injector is placed downstream it will be subjected to back pressure from exhaust gases after they hit the DPF. Bad news is that nothing was changed, new part looks exactly like the old, at least from outside. I am not sure if they redesigned the internals, but in my opinion only thing they can do is to increase the flow through the DPF, but this will reduce his efficiency, thus EPA problems.
 
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