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  #1  
Old 12-23-2014, 05:02 PM
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New CRD Impressions

Ok...I picked up the Summit 4X4 CRD on the 21st and immediately drove it 930 miles over three days.

I am coming out of a 2002 BMW X5 4.4i for perspective sake.

Pros:
I really do like the vehicle. Comfortable with lots of neat "extra/creature comforts".
ACC is pretty neat but I do not like the hard braking during closure that occurs on occasion...and I do not care for the hard acceleration during resumption of speeds (also on occasion).
The UConnect is great but I have had a couple of issues...very delayed response to user input (has happened twice). It waited about 30 seconds before performing the commanded function. That said, it is a very nice display and user interface.
MPG: Awesome...30.5 mpg during that time. ACC set at 77 most of the time. Simply no comparison between my previous vehicle and this one.
NVH: Definitely more "diesel" sound than my neighbors Touareg and their Q5. Sounds "diesely" during acceleration but once up to speed it is very quiet. The ANC in the 2015 Summit is nice (but I cannot compare to the '14 because I haven't experienced it).


Cons:
Fit and finish...not good for me. The hood was on crooked. I adjusted the rubber bumpers inside the hood but now I've got one side cranked all the way down and once side 2/3's of the way up. Rigging issue?
One of the exhaust tips is quite crooked and needs adjustment.
Alignment was off a bit...pulls to the right (tested over various roads and lanes). When driving straight, the steering wheel is not centered, it has a bit of right turn in it...another adjustment.
Center console trim near shifter had a big gouge. Dealer said it occurred during shipment and ordered a replacement.

Overall, I really like it. Once I get all the little annoying things adjusted it will be much better. It is disappointing to pay over $50k for a vehicle and have these issues. The dealer should have noticed all of them and fixed prior to my pick-up but this is probably fairly standard for Jeep dealers. I find it simply amazing when the customer (me) is educating the sales team on things like the DEF issues. It is difficult to comprehend that a "professional" salesman in the business of selling vehicles is not a "subject matter expert" on their product? Kind of nutty they are not.

To do:
Fix identified issues
Install Dom's plate
Light window tint
Clear bra up front
Install purchased module to be able to manipulate NAV inputs while driving.
Wax 'er up for the winter (should I be surprised vehicle had zero polish/wax on it?).

~Dave

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  #2  
Old 12-23-2014, 10:04 PM
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Re: New CRD Impressions

I also have a Summit 4x4 I bought last March. I only have 7500 miles on it, because I live close to my job. I did not experience all of the cosmetic and fit problems you have, that must be very disappointing especially for the cost of these Jeeps. I haven't had any problems with mine at all, except that I don't have a lot of confidence that the DEF system isn't going to leave me stranded some day. I do have DOM's plate. I drove a 2005 GMC Duramx for 5 years, never had any trouble with it, but the DEF system hadn't come out yet so I had never heard of this. My salesman never explained any of it to me, what I know I have learned from the internet.
After I sold my horse and gooseneck trailer, I sold my GMC and bought an Infinity, then the next year a Lexus, then the next year a Hyundia Santa Fe., I just couldn't decide what kind of vehicle i wanted to drive after having to drive a 3/4 ton truck for years because of owning horses. I loved driving a diesel, so one day someone drove by me in the Jeep diesel and I knew what I wanted.

I agree with you that these are expensive and I think they really need to step up on the quality, for this kind of money I expect much more. I also get frustrated every time I deal with the service department. Its a big difference then the attention I received any time I was at the Infinity, Lexus or even Hyundai dealer. They all had so much better customer service.

Hope they get it all fixed for you so you can enjoy it.

Susan
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Old 12-24-2014, 12:16 AM
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Re: New CRD Impressions

I also have some fit&finish issues, the window seal/trim on the driver side B pillar is cracked in half. I haven't spotted anything else yet, but it is disappointing on a 50k vehicle.

I haven't yet dealt with my local service dept, but thats definitely coming soon.

ACC: I also wish I could calm it down a little. Just because I have it set to 80 doesn't mean I want it to drop into 5th and launch back to 80 anytime I slow past <70. (Not that I don't enjoy the acceleration) It seems to ignore sport shift mode as well, anything more than a gentle press on the gas at 70 drops it into 6th.

Try playing around with the far/near settings on the forward braking assist (whatever its called). ACC is pretty gentle I find on the farther settings, while the braking assist works better (I find) on the near setting.
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Old 12-24-2014, 01:07 AM
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Re: New CRD Impressions

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Originally Posted by thrawn86 View Post
Try playing around with the far/near settings on the forward braking assist (whatever its called). ACC is pretty gentle I find on the farther settings, while the braking assist works better (I find) on the near setting.
Sounds like a good plan...I will give it a shot.
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Old 12-24-2014, 05:59 AM
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Re: New CRD Impressions

Dave-
Sorry to hear of your issues but I have to say you bear some responsibility...

Did you do a PPI prior to signing on the dotted line?

Yes the dealer should have done a better job prepping the car but you as the buyer should have done it as well...

My GCD was just about perfect upon delivery but it took me about 1/2 an hour to go over everything, including a good test drive before I signed anything.
Our dealer, Koons in NOVA did a great job.

BTW, I come from a Porsche so I have pretty high expectations as well..
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Old 12-24-2014, 01:56 PM
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Re: New CRD Impressions

When we went to pick up our JGC in Houston, I spent about 30 minutes going around it, inspected it inside and out, then took it out for a test drive.......and promptly got lost!

Didn't know the Nav system at all, so I just pulled off the factory plastic covering off it and hit NAV...I got into the map and then kinda guessed where I needed to go from there.

So my test drive ended up being about 45 minutes......I do believe they were a little worried !
Helfman did a great job of prepping the JGC.....

First thing I did when we got back to the hotel was RTFM!!
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Old 12-25-2014, 02:29 PM
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Re: New CRD Impressions

Slmjeep/Eddie Do you have a list or a recommendation of what to look for during the "PPI".
I assume this PPI is the dealer getting it ready to deliver to you?
Mike
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Old 12-25-2014, 02:39 PM
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Re: New CRD Impressions

There is a detailed huge thread on inspection done last year you might want to search for that. Regarding the ACC I have this in my Subaru as well and I have discovered just me using the fuel pedal I can adjust how fast it resumes the speed. I agree it is aggressive getting back up to speed.

My only bitches were the fuel door was warped and the center console storage cover is misadjusted and not correctable. My dealer who by the way is Lee Chrysler in Fort Walton Beach has been great. Actually better than the BMW dealer.

Really like this vehicle best one I have owned so far in my life!
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Old 12-26-2014, 12:19 PM
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Re: New CRD Impressions

Quote:
Originally Posted by smljeep View Post
Dave-
Sorry to hear of your issues but I have to say you bear some responsibility...

Did you do a PPI prior to signing on the dotted line?

Yes the dealer should have done a better job prepping the car but you as the buyer should have done it as well...

My GCD was just about perfect upon delivery but it took me about 1/2 an hour to go over everything, including a good test drive before I signed anything.
Our dealer, Koons in NOVA did a great job.

BTW, I come from a Porsche so I have pretty high expectations as well..
Eddie,

You are very correct...the ultimate responsibility lies with the individual writing the big check. Some but not all of the issues were discovered during the pick-up and arrangements have been made to fix them. The mistake I made was having to get on the road with the car (had to drive 7 hours) and accepting the vehicle without having the dealer fix them on the spot. The car was outside, it was raining heavily, and I got anxious.

That said...my impressions during the pick-up still have validity to them. I love the vehicle but the overall "fit and finish" for a $50k+ vehicle left a lot to be desired. All items are relatively minor and addressable. Are the issues I described more indicative of issues with the manufacturer or the dealer? If I owned a dealership I would make certain I performed a very good PPI before "giving" it to the customer.

You bring up a very good point. Bring the PPI paperwork with you (I did but did not follow it thoroughly). Take your time and test drive the car before signing the dotted line. I did notice that the JGC had 15 miles on it already when I picked it up...odd for an ordered vehicle, no?

~Dave
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Old 12-26-2014, 07:46 PM
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Re: New CRD Impressions

Quote:
Originally Posted by SCMomentum View Post
Eddie,

I did notice that the JGC had 15 miles on it already when I picked it up...odd for an ordered vehicle, no?

~Dave

My dealer brings the cars to another location to have them detailed, along with filling the tank with fuel. 15 miles is a bit high but you never know. I would think the car would have between 3-4 when it arrives at dealer
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Old 12-26-2014, 08:04 PM
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Re: New CRD Impressions

My ordered CRD had 11 miles on it when I got to the dealer. I test drove it another 10 or so before I signed the papers, so it had about 20 on it when I headed home.
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Old 12-27-2014, 11:34 PM
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Re: New CRD Impressions

Our ordered CRD, had 11 miles as well, when we got it. We did not inspect it that much. The dealership told us that hey did PDI on the car. On Monday we left Chicago for Southern Florida. Before leaving, we noticed that the coolant level was below minimum. The Dealership added some coolant until the level rose between the min and the the max but did not top it to the max.
We put 1800 miles on the car so far. We filled 15 PPM diesel (I believe non biodiesel) during the trip. The MPG became much better after first non bio diesel filing. The weather is also much warmer than Chicago here in Tampa bay area. We are getting around 30-31 MPG mostly highway with speed average on 65 MPH. We drove almost 12 hours under heavy rain showers. We were afraid to damage the DEF equipment.
We did not find those minor issues that you found in your car , however under heavy slow traffic (80 degrees), the temp gauge raises to four out of 8 (temp gauge is divided to 8 sections). Normally it stays on 3.
The other finding is that the rear door power window only opens rear windows to 2/3 of complete open and stops there. This happens for both rear windows.
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