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  #121  
Old 10-13-2016, 01:45 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by kennyw View Post
I also have a 2014 Jeep GC Ecodiesel that has been plagued with issues. I'm at 16800 miles and a month away from 2 years of ownership in Oregon. In just over a week, I have my 6th appointment in 10 months to address another CEL, a continued ACC/FCW Unavailable message and to address the engine shuddering symptoms described by TSB 09-006-15. CAT was replaced at 12,000 miles about 9 months ago and all seemed fine until CEL returned about a month ago to go off again and then came back permanently. This as an early build (late 2013) Ecodiesel that I bought in 11/2014. I am fed up and contacted Chrysler this morning by chat session and was told that it would be escalated to the proper department and was given a case#. I'm also very concerned about the unresolved recall NHTSA 16V-240 surrounding the potential to get out of the vehicle when it is still in Drive and have it roll away. That alone should be enough to get a manufacturer's buyback, don't you think? Seems that the early builds of the 2014 Ecodiesel are the ones that are most plagued with systemic problems and they should come to the conclusion of a buyback? Any help would be appreciated for those of you who have gotten a buyback. I'm under the 2 years and under the 18k miles, so hopefully that will help?



Thanks, in advance.


Just sent you a private message.

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  #122  
Old 10-13-2016, 03:39 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by kennyw View Post
I also have a 2014 Jeep GC Ecodiesel that has been plagued with issues. I'm at 16800 miles and a month away from 2 years of ownership in Oregon. In just over a week, I have my 6th appointment in 10 months to address another CEL, a continued ACC/FCW Unavailable message and to address the engine shuddering symptoms described by TSB 09-006-15. CAT was replaced at 12,000 miles about 9 months ago and all seemed fine until CEL returned about a month ago to go off again and then came back permanently. This as an early build (late 2013) Ecodiesel that I bought in 11/2014. I am fed up and contacted Chrysler this morning by chat session and was told that it would be escalated to the proper department and was given a case#. I'm also very concerned about the unresolved recall NHTSA 16V-240 surrounding the potential to get out of the vehicle when it is still in Drive and have it roll away. That alone should be enough to get a manufacturer's buyback, don't you think? Seems that the early builds of the 2014 Ecodiesel are the ones that are most plagued with systemic problems and they should come to the conclusion of a buyback? Any help would be appreciated for those of you who have gotten a buyback. I'm under the 2 years and under the 18k miles, so hopefully that will help?



Thanks, in advance.


Make sure you stay vigilant with them. They are pretty much morons. I finally was able to get out of it. Turned in the jeep last wed and got my settlement check. Got my self into a 2016 gl550. Although not comparable , the benz's are sooooo much nicer the pretend luxury of the grand Cherokee.

Funny thing was on my way into turning it over, I had to call a tow truck half way to the dealer because the injection pump took a shit on me. No joke!!!
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  #123  
Old 10-13-2016, 03:41 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by dom42 View Post
Make sure you stay vigilant with them. They are pretty much morons. I finally was able to get out of it. Turned in the jeep last wed and got my settlement check. Got my self into a 2016 gl550. Although not comparable , the benz's are sooooo much nicer the pretend luxury of the grand Cherokee.

Funny thing was on my way into turning it over, I had to call a tow truck half way to the dealer because the injection pump took a shit on me. No joke!!!


Geez...Salt in the wound!
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  #124  
Old 10-13-2016, 05:54 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

That's FCAs way of giving you a little kiss goodbye for switching to your German counterpart.
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  #125  
Old 10-13-2016, 08:57 PM
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Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by Rule62 View Post
Geez...Salt in the wound!


Lol. Totally not tryn to be a douche. But seriously , I thought the grand Cherokee was really nice when I first got it. But spending a lot of time in it ( 85k in 2 years) , I realized how a lot of the interior was sub par vs even a damn Acura or civic.

The funniest part tho about the gl is that it doesn't even come with remote start. Wtf over. .

.

Oh and the nav/ screen is so old school in the gl. The gls is way a head though.

IMG_5247.JPG

I sure so miss the mpg of the eco diesel.
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  #126  
Old 10-13-2016, 08:59 PM
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Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

Double post
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  #127  
Old 10-13-2016, 09:05 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by dom42 View Post
Lol. Totally not tryn to be a douche. But seriously , I thought the grand Cherokee was really nice when I first got it. But spending a lot of time in it ( 85k in 2 years) , I realized how a lot of the interior was sub par vs even a damn Acura or civic.

The funniest part tho about the gl is that it doesn't even come with remote start. Wtf over. .

.

Oh and the nav/ screen is so old school in the gl. The gls is way a head though.

Attachment 72829

I sure so miss the mpg of the eco diesel.


Nice looking rig Dom! I wish you all the best with it. I know it's hard, but I'm sure you'll survive without remote start.

We went a different direction entirely. Since I already have a Rubicon we didn't need another "Trail Rated" Billy goat, but rather a large, powerful and spacious AWD Crossover for the wife's daily driver!

This is what we decided on:
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  #128  
Old 10-13-2016, 09:41 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

I own an early build 2014 (November 2013 delivery) Diesel JGC Limited and have had a lot of problems with it. I am getting to the point where the warranty is running out and I'm petrified of owning this thing after it does. Overall I have had SCR replaced twice (following many visits and repeat visits and many weeks in the shop), timing cover seal replaced for leaking oil with it AGAIN LEAKING OIL, front steering components replaced for leaking steering fluid, visits for P0133, etc. I wish I would have kept more detailed records of exactly how many days (maybe better to count in cumulative months?) my Jeep was in the shop, about how many visits I had overall, how many times I had to REVISIT the dealer for P20EE (and other) problems but I never really imagined it would get to this point in the end. I believe I have all service record copies in my possession (glove box) so I might be able to back track if needed. I'm getting to the point now where I am about to run out of warranty and the shop visits are now slowing. Honestly at this point I'd be happy with a fair trade-in value on it but I don't even trust my dealer to offer that.

Help please!
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  #129  
Old 10-13-2016, 09:58 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by Rule62 View Post
Nice looking rig Dom! I wish you all the best with it. I know it's hard, but I'm sure you'll survive without remote start.

We went a different direction entirely. Since I already have a Rubicon we didn't need another "Trail Rated" Billy goat, but rather a large, powerful and spacious AWD Crossover for the wife's daily driver!

This is what we decided on:


Thanks man. And no I can not survive worth it remote start lol. I found that they actually can install it. So I have an appointment next week.

And um,, picture fail man. . Let's see what you got.
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  #130  
Old 10-13-2016, 10:04 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by JustinB60 View Post
I own an early build 2014 (November 2013 delivery) Diesel JGC Limited and have had a lot of problems with it. I am getting to the point where the warranty is running out and I'm petrified of owning this thing after it does. Overall I have had SCR replaced twice (following many visits and repeat visits and many weeks in the shop), timing cover seal replaced for leaking oil with it AGAIN LEAKING OIL, front steering components replaced for leaking steering fluid, visits for P0133, etc. I wish I would have kept more detailed records of exactly how many days (maybe better to count in cumulative months?) my Jeep was in the shop, about how many visits I had overall, how many times I had to REVISIT the dealer for P20EE (and other) problems but I never really imagined it would get to this point in the end. I believe I have all service record copies in my possession (glove box) so I might be able to back track if needed. I'm getting to the point now where I am about to run out of warranty and the shop visits are now slowing. Honestly at this point I'd be happy with a fair trade-in value on it but I don't even trust my dealer to offer that.



Help please!


What state are you in? I would contact a lemon law lawyer and see what they can do. Have them go thru your service records to determine if you do have a lemon. In ca, we have some of the best lemon laws in the nation. If in ca, and you want a number to call. Send me a private message. My guy was really impressive.

Mine was considered a lemon because of the transmission 2-1st gear down shift when coming to a stop. It felt like I was being rear ended. The dealer had no idea what to do other then to plug it up and reset it so it would have to re learn itself. It would be ok for the first month or so but would eventually come back. And it wasn't like I couldn't drive it, but I was more the annoying being it in and leave it for a few days and get a cheap rental ( on them). That was my routine since about 14k and all the way up to 80k.
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  #131  
Old 10-13-2016, 10:13 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by function12 View Post
The way my buyback worked was they take MSRP of your Jeep from when you bought it then divide that 120,000 (expected mileage lifetime). Then multiply that by the mileage of your first repair. That is the usage cost per mile that they will deduct from your original MSRP to get the current value of your vehicle.
Example your MSRP was $45,000/120000=0.375 cents per mile.
First repair was at 5000 miles X 0.375=$1,875.00 for your usage
$45,000.00-$1875.00=$43125.00 is what they say your vehicle is now worth.
You go find a new Jeep product that cost $43,125.00 or MORE for MSRP. You pay whatever the difference is. The only way you come out ahead is if you bought your Jeep for well below MSRP and you can get them to throw in an extended warranty and free oil changes.
Or, you can just hold out for the total amount you paid and the cost of any accessories which can't be removed. My attorney got it ALL back for me.
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  #132  
Old 10-13-2016, 10:16 PM
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Re: Possible buy-back, or other recourse? What can I reasonably expect from Jeep?

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Originally Posted by dom42 View Post
What state are you in? I would contact a lemon law lawyer and see what they can do. Have them go thru your service records to determine if you do have a lemon. In ca, we have some of the best lemon laws in the nation. If in ca, and you want a number to call. Send me a private message. My guy was really impressive.

Mine was considered a lemon because of the transmission 2-1st gear down shift when coming to a stop. It felt like I was being rear ended. The dealer had no idea what to do other then to plug it up and reset it so it would have to re learn itself. It would be ok for the first month or so but would eventually come back. And it wasn't like I couldn't drive it, but I was more the annoying being it in and leave it for a few days and get a cheap rental ( on them). That was my routine since about 14k and all the way up to 80k.
I'm in Michigan... I'll start looking up lemon laws. Does it matter what state it was purchased in or just what state you currently reside in? I bought in Ohio. Thanks for the help!
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