Originally Posted by torifile
I got my oil changed a couple of weeks back at the dealer and they didn't reset the oil change warning. How do I do this on the diesel? I've searched and searched and nothing I've found works. Things like putting the car in run (without starting it) and depressing the accelerator 3 times within 10 seconds. Any ideas?
Place ignition in Run position (engine off), press accelerator three times, slowly, within 10 seconds. Place ignition in Off. Done. Start engine to confirm.
My first oil change at the dealership they didn't reset it, either. Second oil change I told them to make sure it was reset this time. They still didn't. Went back in and told them to do it before I left. The technician comes out, puts ignition in run, and starts dancing on the pedal like it's Saturday night. Of course it didn't reset. Six times he tried, stomping on the pedal like crazy, it didn't reset. I suggested maybe three times slowly. He said "this is how we do it on all the cars, there's something wrong." Um, yeah. Sure.
He takes it inside to put it on the computer (yeah, really). Twenty minutes later there are three of them gathered around my Jeep, and I'm fuming. I told the service advisor to give me back my Jeep, I'll do it myself. She comes back to me and asks who has been servicing my vehicle, the wires to the diagnostic port are damaged and hanging down under the dash. I told her nobody but her dealership has touched my Jeep; those wires are the connection to my trailer brake controller, which would be obvious if they were half competent and had followed them back to where they're plugged in.
They returned the Jeep to me - without having reset the oil change indicator - and the technician tried to give me the same story about the "damaged" diagnostics port. I explained again that the cable was for the trailer brake controller, and he told me the OBD II port was dead, they couldn't get it to respond to the WiTech. I told him I'll make an appointment to get that taken care of. He went back inside, I got in my vehicle, and I attempted to reset the oil change indicator using the procedure specified in the owner's manual. It reset on the first attempt. When I showed him how it's done, he told me my Jeep is different from every other Jeep they worked on. Yeah, right, and I got a specially printed owner's manual for my unique Jeep.
Turns out the OBD Port didn't work because it had the DirecLink brake controller's OBD cable still plugged in. Oops on me.
That dealership service = total, complete incompetence. I'll be going to a different dealer from now on.