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Old 08-31-2016, 10:02 PM
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SFU into dealership for "issues"

I took my thus far wonderful SFU into the dealership this past Tuesday to have issues addressed. With 69000 I had started to develop 3 areas of concern and wanted them addressed, and/or have a paper trail started: engine during warm-up would run as though I was driving over rumble strips, transmission with a harsh downshift from 8th to 7th(as though I was rear-ended) while climbing slight grade @ 51mph, a "creak" noise from the RR, RF and LF suspension, only noticeable when coming to a full stop or accelerating from a dead stop. The newly appointed service manager(the last one quit after only 3 months) tried to assure me that the recall notice I had gotten in the mail in July would solve my transmission problem, but I don't buy it. The "rumble strip" engine running I was only able to duplicate one time, but I did document when it happened, how it happened, EXACTLY where I was, the time of day, the outside air temperature AND humidity, miles on the odometer and fuel in the tank, engine RPM and the difference of no throttle or or aggressive throttle. I've had nary a problem with any of the car so far - its been wonderful to drive. Built on 01 June 2014.

The dealership gave me a 2016 Cherokee Latitude 4x4 as a loaner. It would behove dealership personal to mention that the car has start/stop technology on it, as it was slightly unnerving to pull up to a stop light and have the car summarily shut itself off. I thought I was drive a windows PC for a minute. That being said, how FCA can think this is even remotely a Jeep vehicle is beyond me. They are grandly delusional in their ideas. The car is woefully inadequate in so many ways.

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