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  #73  
Old 10-20-2014, 08:50 PM
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Re: Significant oil leak

Mine is still leaking a week after correcting the oil level. It will go to dealership monday to fix whatever leak was caused by their overfill. I will ne putting fluorescent dye in this week so i get an idra of where it is leaking before i give it to them.

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  #74  
Old 10-20-2014, 11:20 PM
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Re: Significant oil leak

Quote:
Originally Posted by Goonbash View Post
Proof they used 10qts


I'm curious what they lubed on the chassis.
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  #75  
Old 10-20-2014, 11:29 PM
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Re: Significant oil leak

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Originally Posted by Wiley75 View Post
I'm curious what they lubed on the chassis.
Notice "Lubed Chassis" isn't a chargeable item...

So the extra leaked oil dripping from the motor onto the chassis was no extra charge!
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  #76  
Old 10-20-2014, 11:30 PM
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Re: Significant oil leak

Not sure....it wasnt anything i asked them to do unless it was included with the 6 free oil changes in the service contract. But we did notice when we spotted the oil leak that there were socket marks on all the bolts holding the engine skidplate up as if they had been removed and one of the 4 skidplate bolts was missing completely. There would have been no other reason that skidplate should have ever been off.
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  #77  
Old 10-20-2014, 11:35 PM
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Re: Significant oil leak

Trying to decide whether to take a chance letting them fix the leak or going to a different dealership that is an unknown quality. I get a free rental car anytime its in for service at the dealership that i bought it from but they are the ones that botched the oil change and caused the leak. I could try another dealer bit no free rental car and it would be just hoping they are actually any better.
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  #78  
Old 10-21-2014, 08:43 AM
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Quote:
Originally Posted by Goonbash View Post
Trying to decide whether to take a chance letting them fix the leak or going to a different dealership that is an unknown quality. I get a free rental car anytime its in for service at the dealership that i bought it from but they are the ones that botched the oil change and caused the leak. I could try another dealer bit no free rental car and it would be just hoping they are actually any better.
I doubt they intentionally caused the leak. Free hire car would get me there.
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Old 10-21-2014, 10:18 AM
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Significant oil leak

Quote:
Originally Posted by Goonbash View Post
Proof they used 10qts



When this engine is in the Ram, the oil capacity is 10 quarts. When it's in the Jeep, the oil capacity is 8 quarts. Maybe they were confused, and unable to tell the difference between a Ram and a Jeep?


Sent from NSA surveillance van #574.
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  #80  
Old 10-21-2014, 10:45 AM
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Re: Significant oil leak

Iboughtajeep, who said they intentionally caused it??? But any dealership should be able to fill engine oil to the proper level. Its not like it was only .5qts high....it was 2qts over.

The problem is if they are not competent enough to fill the oil to the correct level (which caused the leak), how am i to trust they can fix a mich more complicated repair like an oil pan seal, cam seal, rear main seal or whatever the leak is correctly.
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  #81  
Old 10-21-2014, 11:35 AM
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Re: Significant oil leak

Maybe try to request a different technician. At least have a discussion with the shop foreman / service manager before giving up on that dealership entirely. If they're reasonable and seem embarrassed that they let this mistake happen in their garage, I'd give them another chance. If they're defensive and callous, you should walk. Even if that means giving up the free loaner.
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  #82  
Old 10-21-2014, 11:58 AM
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Re: Significant oil leak

Well they have been both. The service advisor i usually deal with told me to take it to my local garage to drain the overfill and check if it still leaks and send them the bill, which was cool because he knows i live 2+ hours away from the dealership.
The service manager however, the first time i spoke to him stated that just because they billed 10qts didnt mean they put that much in. And whichever person at the dealership responded to Chrysler Customer Service said "their technician would have put the proper amount of oil in". All this despite the fact that the dipstick read high and that the local garage draining exactly 2qts had the level reading exsctly at max fill line. And that the dealership were the only people to touch the jeep up until the oil leak happened.

On my last conversation with the service manager i asked who their best tech was...he said he had a tech in mind for the oil leak repair who was familiar with the new diesels so i should bring it in....bit he wouldnt tell me the techs name.

Also since i started a chrysler customer service case to cover my ass in case of engine damage (since owners manual says overfilling can cause engine damage), i dont know if opening a case woyld piss off their service dept.
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  #83  
Old 10-30-2014, 07:34 PM
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Re: Significant oil leak

The dealership used dye in the oil and says the upper oil pan gasket is leaking. So the entire front differential has to come out of the car to get to it and replace the gasket. So the place that couldnt even get the oil level correct will now be removing and re-installing my entire front differential.
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  #84  
Old 10-30-2014, 08:21 PM
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Re: Significant oil leak

So long as they're not REBUILDING the differential, I wouldn't sweat it
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