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  #25  
Old 10-12-2016, 07:46 AM
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Re: Koons DC Group Buy Customer Reviews

I wanted to give a big thanks to Craig at Koons. We picked up our 2017 JGC this week and we had a great experience with the whole process. I contacted Craig by email and he was very responsive and professional, never pushy and wanted to make sure I understood all my options. He gave us a great price upfront, broken down so that I knew exactly how much I was paying for everything! When we went to see the car my wife had second thoughts about getting a 2016 instead of the 2017 model we had been looking at. Craig was very accommodating and gave us a price for that car as well. We asked for time to think things over and Craig never made us feel pressured about it! One week later we came back and picked up the 2017 model! The numbers we were given by Andy in financing were the exact same ones Craig had given us! Andy got all the paper work done in no time! All in all this was a great experience 10/10! I would highly recommend Craig and Koons if your are looking to buy a new car! Thanks Craig!

Miguel

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  #26  
Old 10-13-2016, 01:01 PM
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Re: Koons DC Group Buy Customer Reviews

Thanks Miguel, it was a real pleasure to work with you and your family.

Enjoy your new JGC Summit!

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Originally Posted by ITzor View Post
I wanted to give a big thanks to Craig at Koons. We picked up our 2017 JGC this week and we had a great experience with the whole process. I contacted Craig by email and he was very responsive and professional, never pushy and wanted to make sure I understood all my options. He gave us a great price upfront, broken down so that I knew exactly how much I was paying for everything! When we went to see the car my wife had second thoughts about getting a 2016 instead of the 2017 model we had been looking at. Craig was very accommodating and gave us a price for that car as well. We asked for time to think things over and Craig never made us feel pressured about it! One week later we came back and picked up the 2017 model! The numbers we were given by Andy in financing were the exact same ones Craig had given us! Andy got all the paper work done in no time! All in all this was a great experience 10/10! I would highly recommend Craig and Koons if your are looking to buy a new car! Thanks Craig!

Miguel
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  #27  
Old 10-22-2016, 01:24 PM
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Re: Koons DC Group Buy Customer Reviews

I have to say that this was the best car buying experience that I have ever had! My husband and I met with Craig and Doug at Koons this morning and ordered an Overland (hopefully will be here within 2 months). We are lucky that we live a little over 60 miles away so we could work with Craig this morning.

There is no pressure when working with them - the group buy affords a good fair price, even if you order like we had to... all because of the CD player that we wanted.

They understand this is a big purchase and a decision that many folks need time to make. They know the product so can guide you through what each option is all about..... answer questions for folks like us who are going from a '99 to a 2017.

If you are looking for a Jeep and can make the logistics work, contact Craig - you will be happy you did! :-)
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  #28  
Old 11-02-2016, 09:54 AM
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Re: Koons DC Group Buy Customer Reviews

Finally made the trip down to Virginia this past weekend to pick up my Hypergreen JK. Was by far the best, easiest experience I have ever had with a new vehicle purchase. The Jeep was in great shape, and Craig was very knowledgeable and helpful in answering any of my questions. I would highly recommend anyone thinking of a new Jeep purchase use Koons.
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  #29  
Old 11-27-2016, 10:17 AM
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Re: Koons DC Group Buy Customer Reviews

Picked up our Jeep from Koons yesterday. What a great experience from the October 22nd morning when we first met Craig and test drove the Trailhawk and Overland ... to the purchase experience when we picked up the Jeep yesterday, 26 November.

Craig is patient and helpful. The group buy is what it is ... there are no surprises. Craig does not pressure you - he answers your questions, gives you the prices for what you want. On top of the percentage off invoice group buy price, you will receive eligible rebates in effect at the time you purchase the vehicle.

The process could not have gone smoother.

If you are interested in a Jeep, please contact Craig with what you are interested in - get the pricing. The distance is worth it, especially for those of us that do not live near large volume dealers that are willing to give a good price.

The group buy process is meant to be efficient and easy with no hassle and that is exactly what it is.

If you have any questions, please ask me - I truly do believe this group buy is the worth even a couple days travel.

Picture below is of Craig (on the left) and my Husband (on the right with the baseball cap) as we are through with the purchase and overview of the tech - we are about to drive away with our new Jeep. Believe me when I say that the fact my husband was willing to have his picture taken with Craig is a tribute to the customer service that we received!
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  #30  
Old 01-23-2017, 07:18 PM
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Re: Koons DC Group Buy Customer Reviews

Hello everyone!

I Just picked up my JKU Rhino this past Saturday from Koons and had the pleasure to meet Craig. When I arrived, Craig had everything ready and didn't take long for me to drive away. He took the time to explain every detail about my new Jeep. By far one of the best dealership experience I've ever had and would not hesitate to recommend to any of you considering it, even if you aren't local." Bdw, I flew in from Miami and drove it home.
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  #31  
Old 01-29-2017, 04:41 AM
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Re: Koons DC Group Buy Customer Reviews

Hey Guys and Gals.
As anyone who has looked at my posts knows I am quite skeptical about dealer practices. Not so much from judging salespeople as bad, but from understanding that the vehicle sales model often encourages bad behavior.

I've bought about a dozen new vehicles in my life, and in my experience the dealer giving the lowest quoted price for a model is often "lowballing" and pulling some kind of surprise during the process. So with Koons and Craig, who gave the lowest price in my emailing of about 8 local dealerships, my question all along was: "Where are the surprise charges, and when are they going to show up?"

In fact, start to finish, of my factory order purchase of a two door 2017 JK Rubicon from Craig Benner at Koons contained no surprises and went perfectly smoothly. Everything about the price was totally straight up from beginning to end. There were no surprise charges on delivery, no pressure throughout and everything was explained from my first contact to my last with him totally consistent and clear.

If you are looking to buy from Koons and or Craig Benner I strongly recommend them.
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  #32  
Old 02-15-2017, 12:27 PM
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Re: Koons DC Group Buy Customer Reviews

I took delivery of my 2017 Grand Cherokee Overland last weekend at Koons. This was the easiest and best car-buying experience I have ever had. Craig was great to work with from beginning to end; professional, courteous, knowledgeable, and just a good guy. It really was a hassle-free experience. In addition, I don't think anyone can touch their prices. There were no hidden costs/fees or surprises throughout the whole process. I live in South Carolina and ordering through Koons was not only easier, but less expensive then buying locally. A cheap one-way flight into Dulles and a few hundred mile drive back was a no-brainer for me based on the discount and easy buying experience. If anyone is on the fence, I'd suggest just giving Craig a call or e-mail. I would really recommend this to anyone looking to buy a new Jeep.
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  #33  
Old 02-18-2017, 12:56 AM
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Thumbs up Re: Koons DC Group Buy Customer Reviews

I also picked up my new Wrangler Big Bear Edition two-door from Koons just yesterday and the entire experience was very pleasant and very 'hassle-free'. Not just good pricing but also an overall great car buying experience in general, highly recommended.
Thanks again to Craig and the Koons DC Group Buy program.
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  #34  
Old 05-29-2017, 09:48 AM
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Re: Koons DC Group Buy Customer Reviews

Picked up my Big Bear edition in Chief last weekend. My wife and I flew into Dulles airport and took an Uber to Koons. What a great car buying experience thanks to Craig Benner and staff. No surprises, the Jeep's great and I would recommend Craig and Koons to anyone.
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