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  #13  
Old 08-17-2011, 11:15 AM
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Re: Damage not disclosed by my dealer

that sucks so bad, how could the salesman sell you that and not think that when you get it your not gonna be pissed. like did he think you wouldnt notice the huge dent in the bumper? the mirror is slightly forgettable as its a used car and i would think some scratches would be present, although he should have told you about them. good luck with everything hopefully they arent bad about getting fixed and hopefully this is the only thing he neglected to tell you
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Old 08-17-2011, 11:19 AM
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Re: Damage not disclosed by my dealer

Was this from a Jeep dealer? Big name dealership? Or just a used car lot?
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  #15  
Old 08-17-2011, 11:22 AM
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Re: Damage not disclosed by my dealer

From a Chrysler Dealership. Quite a large dealership from what I understand.
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Old 08-17-2011, 11:31 AM
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Re: Damage not disclosed by my dealer

Was it a Certified-Pre-owned vehicle?
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  #17  
Old 08-17-2011, 11:32 AM
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Re: Damage not disclosed by my dealer

No.
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Old 08-17-2011, 11:35 AM
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Re: Damage not disclosed by my dealer

I could see a used car lot pulling something like this, but a Chrysler dealership should have disclosed this. I know when I just got my CPO jeep a few months ago, it had a huge checklist of items that look over and I believe obvious body damage was on there.
I would seriously go and get a couple estimates to fix it. Start making phone calls.

Chrylser is pushing the internet sales thing and if they start getting a bad reputation for selling crap cars online....it will not look good.
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Old 08-17-2011, 11:37 AM
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Re: Damage not disclosed by my dealer

Even not CPO....it should have been disclosed. Thats as bad as bait and swtich. If the dealership blows you off, I would call chrysler direct. I am sure the dealership has a Facebook page, as does Chrysler....Squeaky wheel gets the grease.
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Old 08-17-2011, 11:40 AM
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Re: Damage not disclosed by my dealer

I am not sure how far you want to push this, but did you get a loan for the vehicle? The bank may have an issue with the damage as well. They may have a little more pull than you do. I am sure they were under the assumption the vehicle was damage free.

Assuming you have a loan on it.
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  #21  
Old 08-17-2011, 03:09 PM
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Re: Damage not disclosed by my dealer

Chris,

All good points. I will not stop if they do not make this right.
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  #22  
Old 08-17-2011, 03:15 PM
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Re: Damage not disclosed by my dealer

Bummer!

The dealer needs to make it right.

You need these parts to fix it.

Front Bumper Cover for your year
Chrome Strip Insert For Bottom Of Bumper Grill
Front Supports Bars ( Requires 2 )

and it painted!

about 1K to fix is right on unless you find one off of here for an 08+. Then sell your damaged one to someone wanting to mess around with it.

Or find someone with a plastic welder and use almost boiling water and or a heat gun to get it back to shape.

I'd want NEW though.
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  #23  
Old 08-17-2011, 03:21 PM
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Re: Damage not disclosed by my dealer

I agree Escape...thats a 10k mile cherry 2010. make them fix it right!
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  #24  
Old 08-17-2011, 03:22 PM
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Re: Damage not disclosed by my dealer

The GM is reviewing the pictures I sent them. I sent 65 pictures so he will have every angle imaginable.
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